Axis Bank Customer Service Representative Reviews

Likes

Ch and branch to worst. Hr policies and hr people also to worst. Hr team not asking what problem to employee ch and managers ok they accept the resigination.

Dislikes

Hr not asking employee feedback and higher officials told he accept.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Maybe the worst decision took by me working at Axis Bank. It might not be applicable for others. This is my personal opinion.

Dislikes

Disappointing Experience I had high hopes, but my time here was marred by a toxic work culture. The management prioritizes sycophancy over merit, making it clear that career growth is tied to appeasing those in power rather than delivering quality work. Freedom of speech is non-existent, and the focus is on securing business deals by any means necessary. This environment can erode your personal values and leave you vulnerable in difficult situations. The HR policy appears impressive at first glance, claiming that no employee will be terminated solely for business reasons. However, I've witnessed HR block attendance and coerce employees into resigning on orders from higher-ups. Overall, I would caution others against joining this organization, as it can compromise your professional integrity and well-being....Read More

Likes

Such a beautiful bank for me bcoz of its stays always with me Thanks axis bank i really love u

Dislikes

Nothing else hmmmmmmm i think charges deduct very high so that time very critical for me to understand to customer

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Politics much more, supervisor create unnecessary business pressure , extra workload, at a time do many works , assign task which is actually harassment,,, supervisor doing nothing, no holiday, if u sick even though BH asked u came to office, coming timing mentioned which sharp 8:50 am but going time not mentioned……..etc……etc…..

Likes

Nothing

Dislikes

I beg everyone not to join this company this company is absolutely terrible no one teach you a process and they just shout at you and the Targets they give you are surely unachievable for new joiny and forget about office politics they give you hell This type of company does not only distroy your dreams they distroyed my career andfamily too because you can never be happy ......everyday you went through stress and they should at you in morning hurdle because entire funnel shout at just you for theri target I think RBI should close this bank effective immediately...Read More

Likes

Work pressure is less than other bank

Dislikes

After merger of city bank , bank may be in loss hence looking for employee lay off , unnecessary sales presure . There is no good system like other bank for processing customer request and account opening, bank Working like 90's era , No redressal system, No one want to take responsibility.

Likes

The softwares Axis is creating is amazing! The IT is doing an amazing job!

Dislikes

The management is hardly interested in the overall employee's mental and physical health. Specially the branch banking employees are treated bad. There are no simple tissues in the washrooms. The condition of the branches overall is bad. There are huge mice running around the branches. There's no work life balance and online trainings are given just like a tick mark activity. Appreciation by the management is a dream....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

As a fresher you need to understand the work culture and requirements of the bank. If you are experienced in sales the you need not to worry. in recent times lot of policy changes in the bank. But overall bank is good

Dislikes

Leadership issue in lot of branches. If you lucky then you get right one and career will go smoothly. Otherwise leader makes your career ruin from the beginning of the day.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

I don't like anything

Dislikes

TL are so toxic overloaded pressure no tea break daily target Agar achi nahi hua to Tea and lunch break Nahi Milti . target overloaded pressure . koi bhi Bahana Karke incentive Chori karta hai . Mere Naam per Jo Trophy aaya tha vah mujhe nahin diya. Koi kam mat Karna Ya scam Hai management bekar hai . computer, head phone kharab hai . 8 hours k jaga 10 hours kam karvata hai

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance,job security,new learning skill

Dislikes

No timely increment,no promotion, policy and system changes without information,dirty office politics, company works as a insurance broker more than a bank

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Bank is better to work than smaller banks

Dislikes

Bank is not connected to ground level. Processes , TATs are poor. Top management is not knowing process related issues. Too many useless concalls and data games instead of Customer meetings. Poor HR set up. Remaining Axis Bank employee for long makes you poor every year as they are not employee oriented at all, nor customer oriented, facewash to shareholders that a lot is being done, actual situation is rotting everyday...Read More

Likes

The working pattern is good in the banking learning opportunities as re more also celebrating festivals with co workers makes life batter at the bank overall good experience at the bank

Dislikes

No

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

It’s India’s 3rd largest bank.

Dislikes

Unable to understand management goal, everyone is forced to do every products rather core products are been ignored against cross sales.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary on time.

Dislikes

No self marriage leaves given. No travel reimbursement given after giving a commitment to employee id Rs 10k per month. Pathetic work culture. No paid leaves approved.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

Customer friendly Digital Platforms. Their Mobile app and internet Banking is superb

Dislikes

The working culture is not that good and they don't deliver the requirements of a client on time

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Every employee move to friendly with organisation some other person has problem there are all peoples help by the solution money issues and economical or health issues there at the people's

Dislikes

I have not expected in the salary

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.