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Accenture Customer Service Representative Reviews

Updated 5 Jan, 2025
Overall Rating
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3.3/5
based on 36 reviews

Rating distribution

Category Ratings

3.5

Salary

3.1

Skill development

3.0

Work satisfaction

2.8

Company culture

2.6

Job security

2.6

Work-life balance

2.5

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What employees say about Accenture?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

68% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

60% employees reported

Gender based rating

3.5
female

Rated by Women

17 reviews

3.0
male

Rated by Men

18 reviews

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Top Mentions in Accenture Customer Service Representative Reviews

36 reviews found

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People also ask about Accenture's Customer Service Representatives

Is Accenture a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 36 employee reviews, it's clear that most customer service representatives have an average experience working at Accenture. Salary holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about salary and career growth on AmbitionBox.
Does Accenture pay their Customer Service Representatives well?
According to AmbitionBox reviews, Accenture customer service representatives rate their salary and benefits at 3.5 out of 5, based on 36 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Accenture's customer service representatives salaries here and to read reviews specifically about salary and benefits at Accenture for customer service representatives, click here .
How is the work culture at Accenture for Customer Service Representatives?
Work culture at Accenture for customer service representatives is rated 2.8 out of 5 by 36 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Accenture for customer service representatives, click here .
How is the job security at Accenture for Customer Service Representatives?
Based on 36 reviews on AmbitionBox, Accenture's customer service representatives rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Accenture. To read reviews about job security at Accenture for customer service representatives, click here .

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Accenture Customer Service Representative Salary
based on 280 salaries
₹1.8 L/yr - ₹7 L/yr
52% more than the average Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
2 total responses
+3 more benefits
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