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Wipro Customer Service Representative Reviews

Updated 4 Mar, 2025
Overall Rating
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3.5/5
based on 92 reviews

Rating distribution

Category Ratings

3.7

Company culture

3.7

Job security

3.7

Skill development

3.5

Work-life balance

3.3

Work satisfaction

3.0

Salary

3.0

Promotions

What employees say about Wipro?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

84% employees reported

Monday to Friday

Monday to Friday

82% employees reported

Flexible timing

Flexible timing

38% employees reported

No travel

No travel

54% employees reported

Gender based rating

3.3
female

Rated by Women

35 reviews

3.6
male

Rated by Men

54 reviews

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Top Mentions in Wipro Customer Service Representative Reviews

92 reviews found

Sort by: Popular

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People also ask about Wipro's Customer Service Representatives

Is Wipro a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 92 employee reviews, it's clear that most customer service representatives have an average experience working at Wipro. Company culture holds the highest rating at 3.7, while salary is rated the lowest amongst all factors at 3.0. Read reviews about company culture and salary on AmbitionBox.
Does Wipro pay their Customer Service Representatives well?
According to AmbitionBox reviews, Wipro customer service representatives rate their salary and benefits at 3.0 out of 5, based on 92 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Wipro's customer service representatives salaries here and to read reviews specifically about salary and benefits at Wipro for customer service representatives, click here .
How is the work culture at Wipro for Customer Service Representatives?
Work culture at Wipro for customer service representatives is rated 3.7 out of 5 by 92 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Wipro for customer service representatives, click here .
How is the job security at Wipro for Customer Service Representatives?
Based on 92 reviews on AmbitionBox, Wipro's customer service representatives rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Wipro. To read reviews about job security at Wipro for customer service representatives, click here .
Is work from home available to Customer Service Representatives at Wipro?
According to 18 AmbitionBox reviews, Wipro does not currently offer any work-from-home options to customer service representatives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Wipro Customer Service Representative Salary
based on 367 salaries
₹1.8 L/yr - ₹5 L/yr
13% more than the average Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
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