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Engaged Employer

Wipro

Compare

3.7

based on 47.3k Reviews

Filter reviews by

Wipro Customer Service Representative Kolkata Reviews

based on 7 reviews

Updated 18 Dec, 2024

Overall Rating

2.1/5

How AmbitionBox ratings work?

Category Ratings

2.4

Salary & Benefits

2.4

Job Security

2.2

Skill development

2.2

Promotions/Appraisal

1.9

Company culture

1.8

Work-Life balance

1.8

Work Satisfaction

7 reviews found

Sort by: Popular

Customer Service Representative in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Dec 2024

Likes

Canteen is clean enough and food rate

Dislikes

Everything bad working environment

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 25 Oct 2024

Likes

Salary

Dislikes

Culture and behaviour of Seniors

What people are saying about Wipro

View All

Hai , I have two offers one from wipro for 19.5 lpa and one from dentsu for 24lpa , i am working right now with Tcs as QA manager for 10.5lpa.. which offer should I select.. kindly give me ur advice

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Customer Service Representative in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 04 Jul 2023

Likes

Nothing. So much work pressure with inhuman gesture to the newbie. Only safety and security policy was topnotch.

Dislikes

Culture was poor. Work pressure with less payment.

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Representative in Kolkata

Full Time

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 18 Apr 2022

Likes

Wipro train their employees with appropriate knowledge and understanding.

Dislikes

Wish wipro could improve their salary structure a bit.

Work Details

It was full of fun and pressure as well

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Kolkata

Customer Service Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 29 Mar 2022

Likes

Teammates are supportive. There's 2 cafetaria's, and a small cafe, and a guest house as well. Campus is beautiful. Projects are good, and the incentive package is good. Wfh and pickup drops are available.

Dislikes

The shift timing and roster is not too good. Growth opportunities are pretty low.

Work Details

It's good.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

UHG Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 07 Apr 2022

Likes

Working environment.

Dislikes

Everyone is fair over there in wipro so no comments.

Work Details

Great

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Customer Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 17 Apr 2021

Likes

Renowned company Skill development program Average growth opportunities Big own campus Free beverage

Dislikes

Company politics Bad HR policies/ uncultured HR person Buttering to seniors to get benefits

Work Details

Average

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Wipro Customer Service Representative Reviews by Locations

Wipro Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Wipro reviews submitted by Wipro employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Wipro is the right company for you. 67% of employees reported the working days...Read more

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Wipro Reviews >
Wipro Customer Service Representative Kolkata Reviews

Working Days for Wipro Customer Service Representative Kolkata

based on 7 reviews

Monday to Friday

67%

Rotational Shift

33%

Work Timings for Wipro Customer Service Representative Kolkata

based on 7 reviews

Flexible timing

Strict (9pm - 6.30am)

Strict (9pm - 6.30pm)

33%

17%

17% employees reported other strict timings

Shift Timings for Wipro Customer Service Representative Kolkata

based on 7 reviews

Night shift

Day shift

75%

25%

Business Travel for Wipro Customer Service Representative Kolkata

based on 7 reviews

No travel

80%

Within city

20%

Wipro Customer Service Representative Salaries in Kolkata

based on 7 salaries

₹1.2 L/yr - ₹3.7 L/yr

13% more than the average Customer Service Representative Salary in India

View more details

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