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Caretel Infotech Customer Service Representative Reviews

Updated 26 Sep, 2024
Overall Rating
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2.6/5
based on 31 reviews

Rating distribution

Category Ratings

3.6

Work-life balance

3.5

Job security

3.2

Skill development

3.2

Work satisfaction

2.2

Company culture

1.7

Salary

1.6

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What employees say about Caretel Infotech?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

52% employees reported

Flexible timing

Flexible timing

44% employees reported

No travel

No travel

76% employees reported

Gender based rating

3.1
female

Rated by Women

10 reviews

2.6
male

Rated by Men

19 reviews

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Top Mentions in Caretel Infotech Customer Service Representative Reviews

31 reviews found

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People also ask about Caretel Infotech's Customer Service Representatives

Is Caretel Infotech a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 31 employee reviews, it's clear that most customer service representatives have a below average experience working at Caretel Infotech. Work-life balance holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 1.6. Read reviews about work-life balance and career growth on AmbitionBox.
Does Caretel Infotech pay their Customer Service Representatives well?
According to AmbitionBox reviews, Caretel Infotech customer service representatives rate their salary and benefits at 1.7 out of 5, based on 31 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Caretel Infotech's customer service representatives salaries here and to read reviews specifically about salary and benefits at Caretel Infotech for customer service representatives, click here .
How is the work culture at Caretel Infotech for Customer Service Representatives?
Work culture at Caretel Infotech for customer service representatives is rated 2.2 out of 5 by 31 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Caretel Infotech for customer service representatives, click here .
How is the job security at Caretel Infotech for Customer Service Representatives?
Based on 31 reviews on AmbitionBox, Caretel Infotech's customer service representatives rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Caretel Infotech. To read reviews about job security at Caretel Infotech for customer service representatives, click here .

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Caretel Infotech Customer Service Representative Salary
based on 52 salaries
₹0.5 L/yr - ₹2.8 L/yr
47% less than the average Customer Service Representative Salary in India
View more details
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