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Caretel Infotech

Q: When was Caretel Infotech founded?

Caretel Infotech was founded in 2004. The company has been operating for 20 years primarily in the Analytics & KPO sector .

Q: Where is the Caretel Infotech headquarters located?

Caretel Infotech is headquartered in Delhi/NCR, New Delhi.

Q: Does Caretel Infotech have good work-life balance?

Caretel Infotech has a Work-Life Balance Rating of 3.7 out of 5 based on 100+ employee reviews on AmbitionBox. 60% employees rated Caretel Infotech 4 or above, while 40% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Caretel Infotech work-life balance reviews for more details

Q: Is Caretel Infotech good for career growth?

Career growth at Caretel Infotech is rated as poor, with a promotions and appraisal rating of 2.9. 40% employees rated Caretel Infotech 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Caretel Infotech promotions/appraisals reviews for more detailed insights.

Q: What are the cons of working in Caretel Infotech?

Working at Caretel Infotech does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal , salary & benefits and company culture , based on 100+ employee reviews on AmbitionBox.

3.7

based on 194 Reviews

Jobs

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Company Overview

Company Locations

Working at Caretel Infotech

Company Summary

Overall Rating

3.7/5

based on 194 reviews

16% above

industry average

Critically rated for

Promotions/Appraisal, Salary & Benefits, Company Culture

Key Factors to Consider

2.9

Salary & Benefits

3.7

Job Security

3.7

Work-Life Balance

View all category ratings

Work Policy

Monday to Saturday

50% employees reported

Strict timing

51% employees reported

No travel

68% employees reported

Day shift

96% employees reported

View detailed work policy

Top Employees Benefits

Job/Soft skill training

16 employees reported

Cafeteria

6 employees reported

Health insurance

6 employees reported

Office cab/shuttle

3 employees reported

View all benefits

About Caretel Infotech

Founded in2004 (20 yrs old)

India Employee Count--

Global Employee Count5k-10k

India HeadquartersDelhi/NCR, New Delhi, India

Office Locations

Websitecaretelindia.com

Primary Industry

Analytics & KPO

Other Industries

Software Product

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Caretel is part of Dalmia group (A leading Indian company conglomerate with GHCL, as a flagship company). Caretel is well-established processes, confirming to ISO 9001:2008 & ISO 27001 and ISO 22301 standards. Caretel provides the following services , Call center services,IVRS development , BPO services, Software Development, Data entry , Consulting. The company operates IT enabled services in top business cities of India including Delhi, Mumbai, Calcutta, Chennai, Pune, Noida . Caretel is again one of the most geographically diverse IT enabled operations in the country. It has a rich experience of handling millions CTI (Computer telephony integration) calls per annum, along with large back-office operation.

Mission: Our mission is to improve your customer relationships further every day. We achieve this thanks to our high-quality work, highly qualified staff, excellent management, and modern technology and standards.

Vision: Our vision is of faithful customers in valuable, lasting relationships with your company. We can achieve this by joining forces with you as your high-achieving international business process outsourcing partner.

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