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Engaged Employer

EXL Service

3.7
based on 6.8k Reviews

Working at EXL Service

Company Summary

We make sense of data and drive your business forward

Overall Rating

3.7/5
based on 6.8k reviews
highly rated categories
On-Par
with industry average
highly rated categories
Highly rated for

Job Security

highly rated categories
Critically rated for

Promotions/Appraisal, Salary & Benefits

Work Policy
Hybrid
Hybrid
60% employees reported
Monday to Friday
Monday to Friday
90% employees reported
Flexible timing
Flexible timing
58% employees reported
No travel
No travel
77% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
543 employees reported
Job/Soft skill training
Job/Soft skill training
477 employees reported
Cafeteria
Cafeteria
465 employees reported
Health insurance
Health insurance
422 employees reported
View all benefits

About EXL Service

Founded in1999 (26 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
HeadquartersNew York City,New York, United States
Websiteexlservice.com
Primary Industry
Other Industries
--
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business.

Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth.

Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients.
Mission: We make sense of data and drive your business forward
Vision: We make sense of data and drive your business forward
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EXL Service Ratings

based on 6.8k reviews

Overall Rating

3.7/5
How AmbitionBox ratings work?
5
2.7k
4
2k
3
1.1k
2
359
1
650

Category Ratings

4.0

Job Security

3.7

Work-Life Balance

3.6

Company Culture

3.5

Work Satisfaction

3.4

Skill Development

3.2

Salary & Benefits

3.0

Promotions/Appraisal

EXL Service is rated 3.7 out of 5 stars on AmbitionBox, based on 6.8k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at EXL Service
based on 6.5k reviews
3.7
Rated by 1.6k Women
Rated 3.9 for Job Security and 3.6 for Work-Life Balance
3.8
Rated by 4.8k Men
Rated 4.0 for Job Security and 3.8 for Work-Life Balance

Work Policy at EXL Service

based on 722 reviews in last 6 months
Hybrid
60%
Permanent work from home
21%
Work from office
19%

EXL Service Reviews

Top mentions in EXL Service Reviews

+ 5 more

Compare EXL Service with Similar Companies

EXL Service
TCS
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Genpact
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WNS
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Overall Rating
3.7/5
based on 6.8k reviews
3.7/5
based on 85.5k reviews
3.9/5
based on 30.1k reviews
3.4/5
based on 10.6k reviews
Highly Rated for
Job Security
Job Security
Work-Life balance
Job Security
Skill development
Work-Life balance
No highly rated category
Critically Rated for
Promotion/Appraisals
Salary & Benefits
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Primary Work Policy
Hybrid
60% employees reported
Work from office
80% employees reported
Hybrid
68% employees reported
Work from office
60% employees reported
Rating by Women Employees
3.7
Good
rated by 1.6k women
3.8
Good
rated by 24.7k women
3.9
Good
rated by 8.4k women
3.4
Average
rated by 3.1k women
Rating by Men Employees
3.8
Good
rated by 4.8k men
3.7
Good
rated by 55.6k men
3.9
Good
rated by 20.6k men
3.4
Average
rated by 7k men
Job Security
4.0
Good
4.6
Excellent
4.2
Good
3.7
Good
View more

EXL Service Salaries

3.2
rated by 6.8k employees for salaries

Senior Associate

(2.4k salaries)
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â‚ą1.3 L/yr - â‚ą8.5 L/yr

Lead Assistant Manager

(1.9k salaries)
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â‚ą6.3 L/yr - â‚ą22 L/yr

Business Analyst

(1.1k salaries)
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â‚ą4.1 L/yr - â‚ą12.7 L/yr

Senior Consultant

(786 salaries)
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â‚ą8.9 L/yr - â‚ą33 L/yr

Senior Business Analyst

(519 salaries)
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â‚ą5.8 L/yr - â‚ą17 L/yr

Process Associate

(493 salaries)
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â‚ą1 L/yr - â‚ą5 L/yr

Back Office Executive

(486 salaries)
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â‚ą1.3 L/yr - â‚ą3.7 L/yr

Project Manager

(402 salaries)
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â‚ą15.5 L/yr - â‚ą42 L/yr

SME

(390 salaries)
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â‚ą2 L/yr - â‚ą7.3 L/yr

Reporting Analyst

(367 salaries)
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â‚ą1.3 L/yr - â‚ą7 L/yr

EXL Service Interview Questions

Interview Process at EXL Service

based on 271 interviews in last 1 year
Interview Experience
4.0
Good
Difficulty level
Easy
17%
Moderate
80%
Hard
3%

People are getting interviews through

based on 477 EXL Service interviews
Job Portal
30%
Campus Placement
16%
Walkin
15%
Referral
14%
*25% candidates got the interview through other sources
stats-bars
High confidence

EXL Service Subsidiaries

Exl India

3.5
 • 1.5k reviews

Outsource Partners International

3.6
 • 40 reviews

Scioinspire Consulting Services

3.1
 • 33 reviews

Business Process Outsourcing

1.3
 • 2 reviews
Report error

Compare EXL Service with

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3.7
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3.5
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3.6
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3.8
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3.9
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3.8
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4.1
Access Healthcare
3.9
S&P Global
4.2
AGS Health
4.0
Straive
3.4
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3.3
Kantar
3.5
Acuity Knowledge Partners
3.4
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2.7
Nielsen
3.7
Serco
4.4
Netscribes
2.8
Sutherland Healthcare Solutions
3.8
GlobalData
3.6

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EXL Service FAQs

When was EXL Service founded?
EXL Service was founded in 1999. The company has been operating for 26 years primarily in the Analytics & KPO sector.
Where is the EXL Service headquarters located?
EXL Service is headquartered in New York City,New York. It operates in 7 cities such as Noida, Gurgaon / Gurugram, Pune, Bangalore / Bengaluru, Kochi. To explore all the office locations, visit EXL Service locations.
How many employees does EXL Service have in India?
EXL Service currently has more than 23,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in EXL Service based on the number of reviews submitted on AmbitionBox.
Does EXL Service have good work-life balance?
EXL Service has a Work-Life Balance Rating of 3.7 out of 5 based on 6,700+ employee reviews on AmbitionBox. 69% employees rated EXL Service 4 or above, while 31% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read EXL Service work-life balance reviews for more details
Is EXL Service good for career growth?
Career growth at EXL Service is rated as moderate, with a promotions and appraisal rating of 3.0. 31% employees rated EXL Service 3 or below, while 69% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading EXL Service promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in EXL Service?
Working at EXL Service comes with several advantages and disadvantages. It is highly rated for job security. However, it is poorly rated for promotions / appraisal and salary & benefits, based on 6,700+ employee reviews on AmbitionBox.
EXL Service Overview
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