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EXL Service
3.7
based on 7.8k Reviews
Video summary
Company Overview
Associated Companies
Company Locations
Working at EXL Service
Company Summary
We make sense of data and drive your business forward
Overall Rating
3.7/5
based on 7.8k reviews
On-Par with
industry average
Highly rated for
Job security
Critically rated for
Promotions, Salary
Work Policy
Hybrid
61% employees reported
Monday to Friday
90% employees reported
Flexible timing
57% employees reported
No travel
76% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
543 employees reported
Job/Soft skill training
475 employees reported
Cafeteria
464 employees reported
Health insurance
421 employees reported
View all benefits
About EXL Service
Founded in1999 (26 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
HeadquartersNew York City,New York, United States
Office Locations
Websiteexlservice.com
Primary Industry
Other Industries
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View in video summary
From our beginnings in business process services to becoming a global leader in data and AI, EXL has over 25 years of proven experience redefining what's possible for our clients. We empower businesses across industries like insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure. By combining data, AI, and deep industry expertise, we drive transformation and growth for those we serve.
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EXL Service Ratings
based on 7.8k reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
3k
4
2.2k
3
1.3k
2
450
1
797
Category Ratings
4.0
Job security
3.7
Work-life balance
3.5
Company culture
3.4
Skill development
3.4
Work satisfaction
3.1
Salary
2.9
Promotions
EXL Service is rated 3.7 out of 5 stars on AmbitionBox, based on 7.8k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at EXL Service
based on 7.5k reviews
3.7
Rated by 1.9k Women
Rated 3.9 for Job security and 3.6 for Work-life balance
3.7
Rated by 5.6k Men
Rated 4.0 for Job security and 3.7 for Work-life balance
Work Policy at EXL Service
based on 1k reviews in last 6 months
Hybrid
61%
Permanent work from home
20%
Work from office
19%
EXL Service Reviews
Top mentions in EXL Service Reviews
+ 5 more
Compare EXL Service with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 7.8k reviews | 3.3/5 based on 9.2k reviews | 3.6/5 based on 10.9k reviews | 4.0/5 based on 6.9k reviews |
Highly Rated for | Job security |  No highly rated category | Work-life balance | Job security Work-life balance Company culture |
Critically Rated for | Promotions Salary | Promotions Salary Work satisfaction | Promotions Salary | Promotions |
Primary Work Policy | Hybrid 61% employees reported | Hybrid 53% employees reported | Permanent work from home 71% employees reported | Hybrid 78% employees reported |
Rating by Women Employees | 3.7 Good rated by 1.9k women | 3.5 Good rated by 2.6k women | 3.7 Good rated by 3.2k women | 4.0 Good rated by 2.1k women |
Rating by Men Employees | 3.7 Good rated by 5.6k men | 3.3 Average rated by 6.2k men | 3.6 Good rated by 7.3k men | 3.9 Good rated by 4.5k men |
Job security | 4.0 Good | 3.4 Average | 3.5 Good | 4.2 Good |
View more
EXL Service Salaries
EXL Service salaries have received with an average score of 3.1 out of 5 by 7.8k employees.
Senior Associate
(2.6k salaries)
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₹2.3 L/yr - ₹6.7 L/yr
Lead Assistant Manager
(2.2k salaries)
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₹10.6 L/yr - ₹18.4 L/yr
Business Analyst
(1.1k salaries)
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₹7.9 L/yr - ₹15.3 L/yr
Senior Consultant
(1k salaries)
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₹18.1 L/yr - ₹30.8 L/yr
Process Associate
(522 salaries)
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₹1.8 L/yr - ₹5.3 L/yr
Senior Business Analyst
(515 salaries)
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₹8.2 L/yr - ₹14 L/yr
Project Manager
(513 salaries)
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₹24 L/yr - ₹39 L/yr
Back Office Executive
(478 salaries)
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₹1.6 L/yr - ₹3.8 L/yr
Reporting Analyst
(379 salaries)
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₹1.8 L/yr - ₹5.7 L/yr
SME
(368 salaries)
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₹2.4 L/yr - ₹6.5 L/yr
EXL Service Interview Questions
EXL Service Jobs
Popular Skills EXL Service Hires for
Current Openings
EXL Service Subsidiaries
Clairvoyant India
4.2
• 95 reviews
Scioinspire Consulting Services
3.3
• 37 reviews
INCANDESCENT TECHNOLOGIES
4.6
• 11 reviews
Report error
EXL Service Offices
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EXL Service FAQs
When was EXL Service founded?
EXL Service was founded in 1999. The company has been operating for 26 years primarily in the IT Services & Consulting sector.
Where is the EXL Service headquarters located?
EXL Service is headquartered in New York City,New York. It operates in 7 cities such as Noida, Pune, Gurgaon / Gurugram, Bangalore / Bengaluru, Kochi. To explore all the office locations, visit EXL Service locations.
How many employees does EXL Service have in India?
EXL Service currently has more than 23,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in EXL Service based on the number of reviews submitted on AmbitionBox.
Does EXL Service have good work-life balance?
EXL Service has a Work-Life Balance Rating of 3.7 out of 5 based on 7,700+ employee reviews on AmbitionBox. 67% employees rated EXL Service 4 or above, while 33% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read EXL Service work-life balance reviews for more details.
Is EXL Service good for career growth?
Career growth at EXL Service is rated as poor, with a promotions and appraisal rating of 2.9. 33% employees rated EXL Service 3 or below on promotions / appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading EXL Service promotions / appraisals reviews for more detailed insights.
What are the pros and cons of working in EXL Service?
Working at EXL Service comes with several advantages and disadvantages. It is highly rated for job security. However, it is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 7,700+ employee reviews on AmbitionBox.
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