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Engaged Employer

EXL Service

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3.7

based on 7.1k Reviews

Video summary

EXL Service Gurgaon / Gurugram

EXL Service Gurgaon / Gurugram Office Addresses

3 locations

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EXL Service Gurgaon / Gurugram Ratings

based on 810 reviews

View all

Overall Rating

3.4/5

235

265

161

100

Category Ratings

3.8

Job security

3.7

Work-life balance

3.3

Company culture

3.2

Skill development

3.2

Work satisfaction

3.0

Salary

2.8

Promotions

EXL Service Gurgaon / Gurugram Reviews

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Senior Manager in Gurgaon / Gurugram

Full Time

Business Intelligence & Analytics Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Feb 2025

Likes

No pressure to be in office everyday.

Dislikes

1. Bad culture or no culture - unhealthy competition and politics is promoted by leadership by them not taking any action when the situation escalates 2. Resistance to good practices - some AVP level people don’t want to structure anything and prefer working in chaos rather than setting up a system 3. Some emerging accounts like Sports analytics, Media etc ., have really poor work like balance and a lot of micromanagement and toxicity. 4. For some leaders, the solution for every problem is to fire somebody or throw them under the truck 5. Hikes are really poor and promotion depends on how much you can suck up to your client and manager. 6. Substandard work is sold as high quality and high impact work whereas there are so many places EXL has opportunity to grow and follow industry best practices but this is ignored by leaders in some accounts 7. In the name of lean team, people are made to work like a slave and as a manager, if you try to structure some system to streamline things, other managers will bad mouth you behind your back and say things that tarnish your image...Read More

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Lead and Assistant Manager in Gurgaon / Gurugram

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 12 Feb 2025