EXL Service Gurgaon / Gurugram Reviews

Likes

No pressure to be in office everyday.

Dislikes

1. Bad culture or no culture - unhealthy competition and politics is promoted by leadership by them not taking any action when the situation escalates 2. Resistance to good practices - some AVP level people don’t want to structure anything and prefer working in chaos rather than setting up a system 3. Some emerging accounts like Sports analytics, Media etc ., have really poor work like balance and a lot of micromanagement and toxicity. 4. For some leaders, the solution for every problem is to fire somebody or throw them under the truck 5. Hikes are really poor and promotion depends on how much you can suck up to your client and manager. 6. Substandard work is sold as high quality and high impact work whereas there are so many places EXL has opportunity to grow and follow industry best practices but this is ignored by leaders in some accounts 7. In the name of lean team, people are made to work like a slave and as a manager, if you try to structure some system to streamline things, other managers will bad mouth you behind your back and say things that tarnish your image...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Form Home.

Dislikes

Toxic Work Environment -Poor management, lack of support, or office politics. Poor Leadership – Micromanagement, lack of vision, or unethical behavior from management.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Work culture, zero work life balance as asked to work on every weekend by the the insurance analytics vp Namit. Such a toxic and insecure person. Zero empathy and fully corrupt creating a bad name for the company because of his way of handling this team. Thre is another lead Pankaj with no brains such a bad mix of people creating a bad culture. My recommendation in EXL join other vertical outside insurance Analytics. Won't recommend this team/ vertical at all....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing. Been regretting my decision of joining this place.

Dislikes

Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only the job security was there, And work life balance is fine

Dislikes

Everything. 0 diversity, office politics, no promotion or good appraisal. Given to those who are in good books of their managers.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like here

Dislikes

No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless

Likes

Projects/learning is good, clients are also good. Work is managed within the alloted shift timings, good wrt work life balance. Good colleagues and culture maintained.

Dislikes

Hikes/promotions are delayed citing losses, whereas the company is making acquisitions on the other hand. Pay needs to be improved a lot as per market standards.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Learning new skills.

Dislikes

They hire me by saying your office location is gurgaon but after a month they told me to relocate to Bangalore location because entire team belong from banglore office. They give me warning if you are not relocate than we terminate you. They give me option either you resign or else we terminate you.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes