AmbitionBox
Search
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter reviews by Serco Reviews
Overall Rating
based on 812
reviews
22%
above industry's average
What employees say about Serco?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
64% employees reported
Rotational Shift
32% employees reported
Flexible timing
59% employees reported
No travel
57% employees reported
View more detailed insights
Gender based rating
Rated by Women
215 reviews
Rated by Men
511 reviews
Serco is rated
4.5 out of 5 stars on
AmbitionBox, based on 812 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the
...
Read more
Jobseekers also viewed
Explore Reviews by Department
View All
Top Mentions
in Serco Reviews
812 reviews found
Sort by:
Popular
Get interview-ready with top interview questions
View all 14 questions
asked in
Customer Service Executive interview
Q3. How you will handle the pressure in sales?
You are reading trusted reviews. Keep reading to find out more about
Serco.
Discover interview dos and don'ts from real experiences
Claim your company page and respond to reviews as an employer.
People also ask about Serco
Is Serco a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 812 employee reviews, it's clear that most employees have a positive experience working at Serco.
Company culture holds the highest rating at 4.3, while salary is rated the lowest amongst all factors at 4.0.
Read reviews about
company culture
and
salary
on AmbitionBox.
How does Serco’s employee rating compare to the industry average?
Serco’s employee rating of 4.5 out of 5 exceeds the industry average of 3.7 out of 5 for companies within the Analytics & KPO sector. This rating reflects that Serco generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.
Does Serco pay their employees well?
According to AmbitionBox reviews, Serco employees rate their salary and benefits at 4.0 out of 5, based on 812 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Serco is generally seen as a place that values and rewards its workforce fairly. You can know more about Serco salaries
here
and to read reviews specifically about salary and benefits at Serco,
click here
.
How is the work culture at Serco?
Work culture at Serco is rated 4.3 out of 5 by 812 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Serco. To read reviews specifically about work culture at Serco,
click here
.
How is the job security at Serco?
Based on 812 reviews on AmbitionBox, Serco employees rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Serco, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Serco,
click here
.
Is work from home available at Serco?
According to AmbitionBox, 18% of Serco employees work from home permanently, 64% work from the office, and 18% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
Tell us how to improve this page.
Serco Reviews by Locations
|
Customer Service Associate
64
salaries
|  â‚ą0.9 L/yr - â‚ą4 L/yr |
|
Senior Customer Service Executive
57
salaries
| â‚ą1 L/yr - â‚ą4 L/yr |
|
Customer Care Executive
51
salaries
| â‚ą0.9 L/yr - â‚ą3.2 L/yr |
|
Customer Service Executive
50
salaries
| â‚ą0.9 L/yr - â‚ą5 L/yr |
|
Team Lead
43
salaries
| â‚ą1 L/yr - â‚ą6 L/yr |
Explore more salaries
Office cab/shuttle
87 total
responses
Free meal
14 total
responses
International/On-site exposure
9 total
responses
Health insurance
52 total
responses
Compare Serco with
Accenture
Compare
Wipro
Compare
Infosys
Compare
TCS
Compare
Rate your company