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Serco

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4.5

based on 817 Reviews

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Serco C.S.A Reviews

Updated 7 Jun, 2023
Overall Rating
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4.4/5
based on 34 reviews

Rating distribution

Category Ratings

4.7

Work-life balance

4.6

Work satisfaction

4.1

Skill development

3.6

Company culture

3.6

Salary

3.0

Promotions

2.9

Job security

What employees say about Serco?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

38% employees reported

Flexible timing

Flexible timing

73% employees reported

No travel

No travel

59% employees reported

View more detailed insights

Gender based rating

2.0
female

Rated by Women

7 reviews

4.5
male

Rated by Men

23 reviews

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Top Mentions in Serco C.S.A Reviews
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34 reviews found

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Read Serco Reviews based on similar designations

4.6
 Customer Service Associate

 (71)

4.8
 Customer Service Executive

 (50)

3.9
 Customer Care Executive

 (44)

4.1
 Senior Customer Service Executive

 (36)

4.2
 Team Lead

 (31)

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Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an orde... read more
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People also ask about Serco's C.S.As

Is Serco a good place to work for C.S.As?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 34 employee reviews, it's clear that most c.s.as have a positive experience working at Serco. Work-life balance holds the highest rating at 4.7, while job security is rated the lowest amongst all factors at 2.9.
Does Serco pay their C.S.As well?
According to AmbitionBox reviews, Serco c.s.as rate their salary and benefits at 3.6 out of 5, based on 34 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Serco's c.s.as salaries here and to read reviews specifically about salary and benefits at Serco for c.s.as, click here .
How is the work culture at Serco for C.S.As?
Work culture at Serco for c.s.as is rated 3.6 out of 5 by 34 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Serco for C.S.As?
Based on 34 reviews on AmbitionBox, Serco's c.s.as rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Serco.

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Serco Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 34 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 38% of employees reported the working day...s at Serco as Rotational Shift. 73% employees reported the work timings at Serco as Flexible timing. Read more
Serco Office Photos
Serco C.S.A Salary
based on 41 salaries
₹0.7 L/yr - ₹3 L/yr
35% less than the average C.S.A Salary in India
View more details
Employee Benefits for Serco C.S.A
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
View All
Compare Serco with

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3.7
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3.6
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3.7
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