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Serco

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Serco Process Trainer Reviews

Updated 28 May, 2024

Overall Rating

4.7/5

based on 9 reviews

Rating distribution

5

5 (55.6%)

4

2 (22.2%)

3

2 (22.2%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.8

Skill development

4.7

Company culture

4.7

Work-life balance

4.6

Work satisfaction

4.5

Job security

4.5

Salary

4.5

Promotions

What employees say about Serco?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

49% employees reported

Flexible timing

75% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.7

Rated by Men

8 reviews

Serco is rated 4.7 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the co ... Read more

Serco is rated 4.7 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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9 reviews found

Sort by: Popular

Process Trainer in Mumbai

Full Time

·

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jan 2024

Likes

Best place to work with.. Wish I can join back.. But too far for me now

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Tide Business Finance Platform

Thrive at work, live fully - experience balance like never before!

Process Trainer in Gurgaon / Gurugram

Full Time

·

Process Trainer Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 May 2024

Likes

Best thing about the company is that, if your hardworking there is a lot of growth opportunity.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There was nothing specifically to dislike. However the shift timings.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Process Trainer

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Sep 2017

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

salary appraisal is

Work Details

Exciting

Process Trainer

Corporate Training Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 25 Jan 2019

Likes

Working atmosphere is good and good transport services

Dislikes

Human resources and Management are the 2 sides of the same coin No job security or recognition

Salary - Bad
Job security - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Hectic

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Process Trainer

Corporate Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 15 May 2018

Likes

Salary get credited timely every time Supporting and healthy support fuctions there.

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Na

Read Serco Reviews based on similar designations

4.2

Team Lead

(31)

3.7

Senior Associate

(5)

Process Trainer in Mumbai

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 May 2019

Likes

Excellent company to work for.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Super exciting

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Process Trainer in Mohali

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Apr 2020

Likes

Na

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Na

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Serco.

Process Trainer in Mumbai

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Feb 2019

Likes

It was awesome experience to work with Serco BPO

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Exciting lots 0f learnings

Work days: Monday to Saturday (Flexible Timings)

Discover interview dos and don'ts from real experiences

Process Trainer in Bangalore / Bengaluru

Corporate Training Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Dec 2018

Likes

Lot of support from senior staff, work environment is good work life can be balanced with personal

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Only concern is they won't pay what is been confirmed

Salary - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Top trending discussions

View All

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an orde... read more

Got a question about Serco?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Training Manager in Mumbai

Full Time

·

Corporate Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Sep 2023

Likes

Growth Opportunities

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Lack of Support

Work Details

Work days: Monday to Friday (Flexible Timings)

Team Lead in Riyadh

Full Time

·

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 03 Mar 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Overall Rating

Excellent

Team Lead in Pune

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jul 2022

Likes

Good Culture and Job satisfaction

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Thane

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Dec 2022

Likes

Company appreciate employees and look for betterment for them

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Flawless

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 13 Jul 2021

Likes

Work culture

Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

Promotion and pay scale

Salary - Bad
Promotions - Poor

Work Details

Average

Work timings: Flexible Timings

Work related travel: This is a desk job.

Trainer in Agra

Training Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 04 Sep 2020

Likes

I joined there as process Trainer . Worked there approx 8 months .

Salary - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Supervisors always asks for favours like money parties.

Work Details

Neutral

Work timings: Flexible Timings

Work related travel: This is a desk job.

Team Lead in Agra

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Jan 2020

Likes

Na

Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Na

Work Details

Na

Work days: Rotational Shift (Flexible Timings)

Team Lead in Kolkata

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Mar 2019

Likes

Good

Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

nothing

Work Details

excellent

Work days: Rotational Shift (Flexible Timings)

Senior Associate in Thane

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Jan 2019

Likes

Smiple work procedure

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Enjoyable work

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Aurangabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 May 2018

Likes

Career growth is good but no job security/transfer like closed the side

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everithink is find mentioned above

Job security - Bad

Work Details

Good experince to work specially growth and rewards

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Other Serco Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Facility Executive - Technical in Abu Dhabi

Full Time

·

Occupational Health & Safety Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 May 2024

Likes

Best company ever

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

South management

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

C.S.A in Mumbai

Full Time

·

Investment Banking, Private Equity & VC Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 07 Jun 2023

Likes

Politicization on mid level persons hampers the growth level of company, specially in my case my career is hampered by middle management person.

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Only due to middle management , i have to dislike it, this is like the saying- One bad person should disrupt the whole communities impression,

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant CSE Professor in Gonda

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Oct 2023

Likes

Yes very good

Salary - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Bad work

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Technician in Dubai

Full Time

·

Engineering and maintenance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2023

Likes

The work environment is very good. Management and HR policies is good for the employee. Chances for Career growth for the employee applying in international vacancies.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Thi is not the bad thing I say need to improve that the management level should meet the field level technician at least one or three months to take the review of the work environment.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Worker in Dubai

Full Time

·

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2024

Likes

it is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Hvac Team Leader in Dubai

Full Time

·

Facility Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Jun 2023

Likes

Salary, working cultural, Accommodation, safety And yearly Air ticket leave 30 days in year.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Force to do Overtime

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Software Developer in New Delhi

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Nov 2023

Likes

Demo demos demo

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Demo demonstrates

Work Details

Work timings: Strict Timings

Customer Service Agent in Dubai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 17 May 2023

Likes

Just the fact that I have customer service visa.

Dislikes

Favoritism, workload, less pay, job insecurity, slavery

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

C.S.A in Mumbai

Full Time

·

Investment Banking, Private Equity & VC Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2023

Likes

Process and work culture

Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary provided in domestic process are very less

Salary - Poor
Job security - Bad

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Hvac Supervisor in New Delhi

Full Time

·

Construction Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jul 2024

Likes

I appreciate every policy of Sarco which is equal for all the employees.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't dislike any thing about serco

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HQ - Hook, England
Analytics & KPO
5k-10k Employees (India)
Defence & Aerospace
Engineering & Construction
IT Services & Consulting

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Serco Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 49% of employees reported the working days... at Serco as Monday to Saturday. 75% employees reported the work timings at Serco as Flexible timing. Read more

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Serco Process Trainer Reviews

Serco Office Photos

Serco Process Trainer Salary

based on 4 salaries

₹1.2 L/yr - ₹4.2 L/yr

40% less than the average Process Trainer Salary in India

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