Add office photos
Serco logo
Employer?
Claim Account for FREE

Serco

4.5
based on 817 Reviews
Video summary

Working at Serco

Company Summary

Serco delivers essential public services across various sectors, impacting health, transport, defense, and community safety, supporting governments worldwide.

Overall Rating

4.5/5
based on 817 reviews
highly rated categories
22% above
industry average
highly rated categories
Highly rated for

Work-life balance, Company culture, Job security

Work Policy
Work from office
Work from office
57% employees reported
Rotational Shift
Rotational Shift
32% employees reported
Flexible timing
Flexible timing
59% employees reported
No travel
No travel
57% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
87 employees reported
Job/Soft skill training
Job/Soft skill training
84 employees reported
Cafeteria
Cafeteria
73 employees reported
Health insurance
Health insurance
52 employees reported
View all benefits

About Serco

Founded in1988 (37 yrs old)
India Employee Count5k-10k
Global Employee Count50k-1 Lakh
HeadquartersHook, England
Office Locations
--
Websiteserco.com
Primary Industry
Are you managing Serco's employer brand? To edit company information,
claim this page for free
View in video summary
Serco is one of the world’s largest providers of public services to Governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve.Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services
Mission: Our vision: To be the world's greatest service company. Everyone in Serco discovers a personal interpretation of
Managing your company's employer brand?
Claim this Company Page for FREE

Serco Ratings

based on 817 reviews

Overall Rating

4.5/5
How AmbitionBox ratings work?
5
370
4
241
3
114
2
34
1
58

Category Ratings

4.4

Work-life balance

4.3

Company culture

4.3

Job security

4.3

Skill development

4.3

Work satisfaction

4.0

Salary

4.0

Promotions

Serco is rated 4.5 out of 5 stars on AmbitionBox, based on 817 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Serco
based on 731 reviews
4.3
Rated by 217 Women
Rated 4.2 for Work-life balance and 4.1 for Job security
4.5
Rated by 514 Men
Rated 4.4 for Work-life balance and 4.4 for Company culture

Work Policy at Serco

based on 16 reviews in last 6 months
Work from office
57%
Hybrid
25%
Permanent work from home
18%

Serco Reviews

Top mentions in Serco Reviews

+ 5 more

Compare Serco with Similar Companies

Serco
Infosys
Change Company
Wipro
Change Company
Accenture
Change Company
Overall Rating
4.5/5
based on 817 reviews
3.6/5
based on 39.4k reviews
3.7/5
based on 53.2k reviews
3.8/5
based on 56.6k reviews
Awards Tag
Highly Rated for
Work-life balance
Skill development
Job security
Job security
Job security
Job security
Company culture
Critically Rated for
No critically rated category
Salary
Promotions
Work satisfaction
Promotions
Salary
Promotions
Primary Work Policy
Work from office
57% employees reported
Hybrid
86% employees reported
Hybrid
62% employees reported
Hybrid
74% employees reported
Rating by Women Employees
4.3
Good
rated by 217 women
3.7
Good
rated by 11.8k women
3.8
Good
rated by 15.2k women
3.9
Good
rated by 21.2k women
Rating by Men Employees
4.5
Good
rated by 514 men
3.5
Good
rated by 25.1k men
3.7
Good
rated by 35.5k men
3.8
Good
rated by 32.8k men
Job security
4.3
Good
4.1
Good
3.8
Good
3.8
Good
View more

Serco Salaries

Serco salaries have received with an average score of 4.0 out of 5 by 817 employees.

Customer Service Associate

(64 salaries)
Unlock
₹0.9 L/yr - ₹4 L/yr

Senior Customer Service Executive

(57 salaries)
Unlock
₹1.1 L/yr - ₹4 L/yr

Customer Care Executive

(51 salaries)
Unlock
₹0.9 L/yr - ₹3.2 L/yr

Customer Service Executive

(50 salaries)
Unlock
₹0.9 L/yr - ₹5 L/yr

Team Lead

(43 salaries)
Unlock
₹1 L/yr - ₹6 L/yr

C.S.A

(41 salaries)
Unlock
₹0.7 L/yr - ₹3 L/yr

Quality Analyst

(19 salaries)
Unlock
₹1.5 L/yr - ₹4.5 L/yr

Analyst

(18 salaries)
Unlock
₹1.7 L/yr - ₹3.8 L/yr

BPO Executive

(14 salaries)
Unlock
₹1.2 L/yr - ₹3.2 L/yr

Customer Support Executive

(13 salaries)
Unlock
₹1.2 L/yr - ₹3.1 L/yr

Serco News

Cyber Attack on Exposes Supply Chain Vulnerabilities

Neuways | 8 Nov, 2024
Cyber Attack on Exposes Supply Chain Vulnerabilities

Cyberattackers stole Microlise staff data following DHL, Serco disruption

The Register | 7 Nov, 2024
Cyberattackers stole Microlise staff data following DHL, Serco disruption

Serco Hit by Cyber Attack, Disrupting Prisoner Tracking and Transport Operations

Cybersecurity-Insiders | 6 Nov, 2024
Serco Hit by Cyber Attack, Disrupting Prisoner Tracking and Transport Operations

Hackers disabled tracking devices and panic alarms on prison vans

Tech Radar | 6 Nov, 2024
Hackers disabled tracking devices and panic alarms on prison vans

Cyberattackers stole Microlise staff data following DHL, Serco disruption

The Register | 6 Nov, 2024
Cyberattackers stole Microlise staff data following DHL, Serco disruption
Powered by

Compare Serco with

TCS Logo
TCS
3.7
HCLTech Logo
HCLTech
3.5
Tech Mahindra Logo
Tech Mahindra
3.5
Capgemini Logo
Capgemini
3.7
Genpact Logo
Genpact
3.8
Cognizant Logo
Cognizant
3.7
IBM Logo
IBM
4.0
EXL Service Logo
EXL Service
3.7
Access Healthcare Logo
Access Healthcare
3.9
S&P Global Logo
S&P Global
4.1
AGS Health Logo
AGS Health
4.0
Straive Logo
Straive
3.4
Crisil Logo
Crisil
3.6
CorroHealth infotech Logo
CorroHealth infotech
3.3
Indegene Logo
Indegene
3.4
Kantar Logo
Kantar
3.5
Acuity Knowledge Partners Logo
Acuity Knowledge Partners
3.4
Baroda Global Shared Services Logo
Baroda Global Shared Services
4.1
Mu Sigma Logo
Mu Sigma
2.6
Nielsen Logo
Nielsen
3.7
Edit your company information by claiming this page

Contribute & help others!

You can choose to be anonymous
Write a review
Write a review
Share interview
Share interview
Contribute salary
Contribute salary
Add office photos
Add office photos

Companies Similar to Serco

Accenture Logo
Accenture
Analytics & KPO, IT Services & Consulting, Software Product, Management Consulting
3.8
 • 56.6k reviews
Wipro Logo
Wipro
Advertising / PR / Events, Consulting, Healthcare / Pharma, BPO, IT Services & Consulting
3.7
 • 53.2k reviews
Infosys Logo
Infosys
Consulting, IT Services & Consulting
3.6
 • 39.4k reviews
TCS Logo
TCS
Financial Services, Internet, Education & Training, BPO, IT Services & Consulting
3.7
 • 90k reviews
HCLTech Logo
HCLTech
Telecom, Education & Training, Hardware & Networking, Banking, Emerging Technologies, IT Services & Consulting, Software Product
3.5
 • 36.2k reviews
Tech Mahindra Logo
Tech Mahindra
BPO/KPO, Consulting, Analytics & KPO, Engineering & Construction, IT Services & Consulting
3.5
 • 35.2k reviews
Capgemini Logo
Capgemini
Internet, Analytics & KPO, IT Services & Consulting, Software Product
3.7
 • 41.8k reviews
Genpact Logo
Genpact
Financial Services, EdTech, IT Services & Consulting
3.8
 • 31.6k reviews
Cognizant Logo
Cognizant
Consulting, IT Services & Consulting
3.7
 • 50.3k reviews
IBM Logo
IBM
Financial Services, Emerging Technologies, IT Services & Consulting
4.0
 • 22.1k reviews
EXL Service Logo
EXL Service
Analytics & KPO
3.7
 • 7.1k reviews
Access Healthcare Logo
Access Healthcare
Internet, Analytics & KPO
3.9
 • 3.3k reviews

Serco FAQs

When was Serco founded?
Serco was founded in 1988. The company has been operating for 37 years primarily in the Analytics & KPO sector.
Where is the Serco headquarters located?
Serco is headquartered in Hook.
How many employees does Serco have in India?
Serco currently has more than 5,900+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Serco based on the number of reviews submitted on AmbitionBox.
Does Serco have good work-life balance?
Serco has a work-life balance rating of 4.4 out of 5 based on 800+ employee reviews on AmbitionBox. 75% employees rated Serco 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Serco work-life balance reviews for more details
Is Serco good for career growth?
Career growth at Serco is highly regarded, with promotions and appraisal rating of 4.0. 75% employees rated Serco 4 or above on promotions/appraisal indicating that a significant portion of employees are satisfied with career growth opportunities. We recommend reading Serco promotions/appraisals reviews for more detailed insights.
What are the pros of working in Serco?
Working at Serco offers several advantages that make it an appealing place for employees. The company is highly rated for work life balance, company culture and job security, based on 800+ employee reviews on AmbitionBox.
Recently Viewed
SALARIES
Mu Sigma
REVIEWS
Mu Sigma
No Reviews
REVIEWS
Serco
No Reviews
REVIEWS
Serco
No Reviews
LIST OF COMPANIES
EXL Service
Locations
REVIEWS
Accenture
No Reviews
JOBS
EXL Service
No Jobs
REVIEWS
Mu Sigma
No Reviews
REVIEWS
Mu Sigma
No Reviews
REVIEWS
CorroHealth
No Reviews
Serco Overview
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
75 Lakh+

Reviews

5 Lakh+

Interviews

4 Crore+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter
How was your last interview experience?
star-icon
star-icon
star-icon
star-icon
star-icon
close-icon