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Serco

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4.5

based on 817 Reviews

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Serco Mumbai Reviews

Updated 16 Dec, 2024
Overall Rating
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4.3/5
based on 94 reviews

Rating distribution

Category Ratings

4.5

Work-life balance

4.5

Work satisfaction

4.0

Skill development

3.8

Company culture

3.7

Salary

3.5

Promotions

3.3

Job security

What employees say about Serco?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

39% employees reported

Flexible timing

Flexible timing

69% employees reported

No travel

No travel

52% employees reported

View more detailed insights

Gender based rating

4.1
female

Rated by Women

36 reviews

4.3
male

Rated by Men

55 reviews

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Top Mentions in Serco Mumbai Reviews
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94 reviews found

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Top Serco Interview Questions

asked in Sales Executive interview
Q1. What's is Transportation status
View answer (1)
asked in Sales Associate interview
Q2. 2. What is BPO and Why BPO?
View answer (1)

Get interview-ready with top interview questions

View all 15 questions
asked in Customer Service Executive interview
Q3. How you will handle the pressure in sales?
View answer (1)
asked in Associate interview
Q4. Short and long term goal
View answer (1)
asked in Wfm Real Time Analyst interview
Q5. What are the fundamentals of Workforce Management (WFM)?
View answer (1)
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Read Serco Mumbai Reviews based on designations

4.2
 Customer Service Executive

 (8)

3.3
 Senior Customer Service Executive

 (5)

3.6
 Customer Service Associate

 (4)

Know more about Serco Mumbai

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a procurement specialist
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Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an orde... read more
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People also ask about Serco's Mumbai office

Is Serco's Mumbai office a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 94 employee reviews, it's clear that most employees have a positive experience working at Serco's Mumbai office. Work-life balance holds the highest rating at 4.5, while job security is rated the lowest amongst all factors at 3.3. Read reviews about job security on AmbitionBox.
Does Serco's Mumbai office pay their employees well?
According to AmbitionBox reviews, Serco's Mumbai office employees rate their salary and benefits at 3.7 out of 5, based on 94 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Serco's Mumbai office salaries here and to read reviews specifically about salary and benefits at Serco's Mumbai office, click here .
How is the work culture at Serco's Mumbai office?
Work culture at Serco's Mumbai office is rated 3.8 out of 5 by 94 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Serco's Mumbai office, click here .
How is the job security at Serco's Mumbai office?
Based on 94 reviews on AmbitionBox, Serco's Mumbai office employees rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Serco's Mumbai office. To read reviews about job security at Serco's Mumbai office, click here .

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Serco Reviews by Locations

Serco Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 94 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 39% of employees reported the working day...s at Serco as Rotational Shift. 69% employees reported the work timings at Serco as Flexible timing. Read more
Serco Office Photos
Serco Salaries in Mumbai
Senior Customer Service Executive
18 salaries
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₹1.2 L/yr - ₹4 L/yr

Customer Service Associate
13 salaries
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₹1 L/yr - ₹3.2 L/yr

C.S.A
11 salaries
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₹0.8 L/yr - ₹2.2 L/yr

Customer Service Executive
10 salaries
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₹1 L/yr - ₹3.5 L/yr

Customer Care Executive
7 salaries
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₹1.3 L/yr - ₹3.2 L/yr

Explore more salaries
Employee Benefits at Serco Mumbai
cab
Office cab/shuttle
14 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
10 total responses
officeGym
Office gym
10 total responses
+4 more benefits
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