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Serco

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4.3

based on 817 Reviews

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Serco Senior Customer Service Executive Mumbai Reviews

Updated 17 Oct, 2020

Overall Rating

3.3/5

based on 5 reviews

Rating distribution

1 (20.0%)

2 (40.0%)

1 (20.0%)

0 (0%)

1 (20.0%)

Category Ratings

3.1

Job security

3.1

Work-life balance

3.1

Work satisfaction

2.9

Company culture

2.8

Promotions

2.3

Skill development

2.0

Salary

What employees say about Serco?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

40% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

4 reviews

3.0

Rated by Men

1 reviews

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5 reviews found

Sort by: Popular

Senior Customer Service Executive in Mumbai

Email Process Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Oct 2020

Likes

Overall experience was good

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Salary is less comparted to other companies

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Customer Service Executive in Mumbai

Mortgage CC Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Nov 2018