Serco Reviews by 10+ Employees

What employees say about Serco?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

53% employees reported

No travel

78% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

13 reviews

2.9

Rated by Men

5 reviews

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Top Mentions in Serco Senior Customer Service Executive Chennai Reviews

19 reviews found

Sort by: Popular

Senior Customer Service Executive in Chennai

Full Time

Senior costumer service executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jan 2022

Likes

Excellent company, my own problem that's why resign.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Customer Service Executive in Chennai

Full Time

Loan Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jul 2024

Likes

Excellent 👍

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Please hire work from home job

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Customer Service Executive in Chennai

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Oct 2024

Likes

Good place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good place to work

Senior Customer Service Executive in Chennai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Senior Customer Service Executive in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Feb 2023

Likes

Good environment stress less work

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing but there is no growth for employees

Promotions - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Chennai

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 Oct 2023

Likes

Working environment good no stress

Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Senior Customer Service Executive in Chennai

Full Time

SemiVoice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Strict Timings

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Senior Customer Service Executive in Chennai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2021

Likes

It's a secured job, friendly environment, good transportation facilities, comfortable feeling etc

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

My designatiob is senior customer service executive and My total years of experience is 2.6 yrs

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Senior Customer Service Executive in Chennai

Banking Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Nov 2019

Likes

Totally waste of time working in serco

Dislikes

No hike

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

No need

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Customer Service Executive in Chennai

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 25 Feb 2018

Likes

This company is good for the Carrier starters.

Work satisfaction - Good

Dislikes

Facility should improve comparing with other companies.

Senior Customer Service Executive in Chennai

Mortgage Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 11 Sep 2017

Likes

Shift timings

Dislikes

Work pressure and bad management

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work was interesting

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Chennai

Mortgage Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 27 Jun 2022

Likes

Friendly culture

Dislikes

Speaking bad about an individual in general which will personally affect ones freedom, with the help of selected employees, so called micro management.

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Chennai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Sep 2018

Likes

Training and team

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Increment otherwise superb

Work Details

Pleasant and good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Chennai

Banking Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2022

Likes

Management very good and all policy satisfy the employee.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing for me

Work Details

Excellent life

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Chennai

HR Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 08 May 2021

Likes

Work life balance

Work-life balance - Excellent

Dislikes

Poor salaries

Salary - Poor
Skill development - Poor

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Customer Service Executive in Chennai

Back office operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 Aug 2018

Likes

Overall it's good..

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Customer Service Executive in Chennai

Banking Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 29 Apr 2018

Likes

Company culture - Good

Dislikes

Salary - Bad
Job security - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Customer Service Executive in Chennai

Health Informatics Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Oct 2021

Likes

Friendly environment

Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

Night shift

Work Details

Was Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Chennai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jun 2019

Likes

Friendly environment career growth etc..

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Top trending discussions

View All

Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

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Serco Customer Service Executive Chennai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 100% of employees reported the working da...Read more

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