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Serco Customer Service Executive salaries in Mumbai

Annual salary range
1 - 6 years exp.
₹1 Lakh - ₹3.5 Lakhs
Salary of majority employees
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14% less than the average Customer Service Executive Salary in Analytics & KPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
2 - 6 years exp. (6 salaries)
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₹2 L/yr - ₹3.5 L/yr

UX, Design & Architecture
Customer Service Executive Salary
2 years exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.2 L/yr

Administration & Facilities
Customer Service Executive Salary
2 years exp. (AmbitionBox Estimate)
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₹1 L/yr - ₹3.1 L/yr

Last Updated: 23 May 2024

Companies similar to Serco for Customer Service Executive in Mumbai

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Serco Customer Service Executive Salary

1 - 6 years exp. (10 salaries)

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₹1 L/yr - ₹3.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.7 L/yr - ₹2 L/yr

arrow icon 23% less
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₹1.3 L/yr - ₹2.5 L/yr

arrow icon 19% less
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₹1 L/yr - ₹6 L/yr

arrow icon 18% more
23 job openings
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Tech Mahindra Customer Service Executive Salary

0 - 7 years exp. (370 salaries)

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₹1 L/yr - ₹7.4 L/yr

arrow icon 33% more
3 job openings
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Athena BPO Customer Service Executive Salary

0 - 5 years exp. (299 salaries)

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₹1 L/yr - ₹3.5 L/yr

arrow icon 17% less
Customer Service Executive salary at Serco ranges between ₹1 Lakh to ₹3.5 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 10 latest salaries received from various employees of Serco.

Latest annual salaries shared by Serco Customer Service Executive in Mumbai

10mo ago
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2 years exp.

Experience wise Serco Customer Service Executive salaries in Mumbai

Last Updated: 23 May 2024

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹1.8 L/yr - ₹2.3 L/yr
2 years  (5 salaries)

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₹1 L/yr - ₹3 L/yr
3 years (AmbitionBox Estimate)

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₹2.2 L/yr - ₹2.8 L/yr
4 years (AmbitionBox Estimate)

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₹2.4 L/yr - ₹3.1 L/yr
5 years (AmbitionBox Estimate)

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₹2.6 L/yr - ₹3.3 L/yr
View all
Serco Customer Service Executive Salary and Career Growth

From

To

Customer Service Executive

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1 - 6 years exp.

Operations Manager

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6 - 12 years exp.

Customer Service Executive

1 - 6 years exp.
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Quality Analyst

1 - 9 years exp.
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arrow icon 20% hike

Team Lead

1 - 10 years exp.
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arrow icon 7% hike

From

To

Customer Service Executive

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1 - 6 years exp.

Team Manager

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6 - 15 years exp.

From

To

Customer Service Executive

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1 - 6 years exp.

Process Trainee

Salary unavailable
Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Serco

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₹1.15 L/yr - ₹4 L/yr
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₹1 L/yr - ₹3.15 L/yr
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₹1.25 L/yr - ₹3.15 L/yr
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₹1 L/yr - ₹3.3 L/yr

Salary related reviews for Serco

4.0

Rated by 8 employees for salary & benefits

Branch Office Department

4.0
  •  posted on 07 Jun 2022

5.0
 for  Salary and Benefits

Likes

A friendly environment, encouraging team leaders, very polite staff. There huge cafeteria arcade for chilling. Company policies are good.

read more
  • Salary - Excellent
  • +4 more

Dislikes

Salary is decent but career growth is slow.There are 15 days of training period but not paid.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 30 May 2023

1.0
 for  Salary and Benefits

Likes

There is nothing to like about serco. Complete infrastructure is corrupted by a** licking pests. Team leaders, managers, HR team don't give a damn about working environment. And if you are looking for appraisal or promotion then you have to be someone's pet.

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Dislikes

...ment office where you need to go round and round for getting a single task done. And once you left the company forget about your pending salary and pf funds.

read more
  • Salary - Bad
  • +6 more

Banking Department

4.0
  •  posted on 27 Jun 2019

2.0
 for  Salary and Benefits

Likes

I don't know about other places what the salary package Serco gives to their employee but at my place, it was not satisfactory, I don't think there was a good increment in salary and no good bonus at all.

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  • Skill development - Good
  • +2 more

Dislikes

Serco was my first workplace after that I went to another BPO, that was amazing. I found a healthy environment and good personnel atmosphere as well. Serco needs to improve their standard and facilities, it should provide all the benefits to employees which Serco was not provided at my time.

read more
  • Salary - Poor
  • +1 more

Customer Success, Service & Operations Department

4.0
  •  posted on 28 Oct 2022

4.0
 for  Salary and Benefits

Likes

The work environment is amazing, located at good location, feels like studying in collage rather than doing work in BPO.

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  • Salary - Good
  • +5 more

Dislikes

... Transport department are not very corporative they can drop anywhere they want. Salary transferred timely but salary is very low comparing to other good BPO companies.

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Customer Success, Service & Operations Department

5.0
  •  posted on 21 Aug 2017

4.0
 for  Salary and Benefits

Likes

...r Joining SERCO BPO i have developed my communication skills in Hindi very well. Salary also got Increased within 6 months & I got appreciation letter from Company.i dont know how to thankful to the Company.

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  • Salary - Good
  • +6 more

Dislikes

Dislike means, the Cafeteria were there is no Sufficient place to have lunch. apart from that the most important Thing is Head phones are less.

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Serco Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Serco in Mumbai?
The average salary of a Customer Service Executive at Serco in Mumbai typically ranges from ₹1.0 Lakhs to ₹3.5 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Customer Service Executive in Mumbai at Serco earn more than ₹3.4 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Customer Service Executive Salaries at Serco can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10 Serco employees in India.
What is the estimated take home salary of a Customer Service Executive at Serco in Mumbai?
The estimated take-home salary of a Customer Service Executive at Serco in Mumbai typically ranges from ₹18,054 to ₹19,746 per month. This is based on the average salary range of ₹1.0 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10 salaries received from various employees of Serco. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Serco for Customer Service Executive in India?
Tech Mahindra ₹1.0 Lakhs to ₹7.4 Lakhs per year
Teleperformance ₹1.0 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Serco, depending on the role and experience level.
What is the salary of a Customer Service Executive in companies similar to Serco in Mumbai?
The salary of a Customer Service Executive at companies similar to Serco in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Athena BPO ₹1.0 Lakhs to ₹3.5 Lakhs per year
Karvy Data Management Services ₹1.3 Lakhs to ₹2.5 Lakhs per year
Athenahealth Technology ₹1.7 Lakhs to ₹2.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Executive at Serco in Mumbai?
The salary growth for a Customer Service Executive at Serco in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in Mumbai can expect the following growth trajectory at Serco:

Experience Average Salary Range
1 year ₹1.8 Lakhs to ₹2.3 Lakhs per year
2 years ₹1.0 Lakhs to ₹3.0 Lakhs per year
3 years ₹2.2 Lakhs to ₹2.8 Lakhs per year
4 years ₹2.4 Lakhs to ₹3.1 Lakhs per year
and so on.

Tell us how to improve this page.

Serco Customer Service Executive salary in Mumbai ranges between ₹1 Lakh to ₹3.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 10 Serco latest salaries received from various employees of Serco.