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Filter reviews by Serco Customer Care Executive Reviews
Overall Rating
based on 44
reviews
What employees say about Serco?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
45% employees reported
Flexible timing
71% employees reported
No travel
58% employees reported
View more detailed insights
Gender based rating
Rated by Women
10 reviews
Rated by Men
27 reviews
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in Serco Customer Care Executive Reviews
44 reviews found
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Career Advice
2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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How is Serco to work for?
Serco is rated 3.9 out of 5, based on 44 reviews by employees on AmbitionBox.
Serco is known for Career growth which is rated at the top and given a rating of 4.0. However, Work satisfaction is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Serco read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Serco?
According to AmbitionBox ratings, Serco employees rate its salary and benefits as 3.6 out of 5. You can know more about Serco Salaries at AmbitionBox
How is the work culture at Serco?
Work culture is rated 3.7 at Serco by 44 employees. While job security is rated 3.9 and work-life balance is rated 3.5 at Serco. Read detailed reviews by employees of Serco on AmbitionBox.
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24%
less
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
5 total
responses
Health insurance
5 total
responses
Office gym
2 total
responses
Job/Soft skill training
6 total
responses
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