Serco is rated
4.6 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Serco is rated
4.6 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Customer Care Executive in
Agra
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Oct 2019
Likes
I loved to work at serco (SBI customer care). They use latest technology for training and on floor device. Good work culture, supporting staff to explore your potential, clear appraisal policy so talent get platform for development and outshine.
Dislikes
You need to know different team leaders besides own, so you can understand behaviour techniques and use own decision making vs blindly follow others.
Work Details
Attend sbi customer care calls, provide solutions eg balance enquiry, block cards, any other account related problems.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Agra
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2019
Likes
Yes, it was good and I was simply enjoy the work time.