Serco is rated
4.9 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Serco is rated
4.9 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Customer Service Associate in
Agra
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Jan 2023
Likes
Awesome company 👍
Dislikes
No regions for dislike
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Associate in
Agra
Customer service accosicted Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 Aug 2018
Likes
Team leader
Dislikes
Sometime behaviour issue, misbehaving
Work Details
Very excited
Work days: Monday to Saturday
(Flexible Timings)
Employee Benefits
Nothing
Customer Service Associate in
Agra
Banking Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Jun 2019
Likes
I don't know about other places what the salary package Serco gives to their employee but at my place, it was not satisfactory, I don't think there was a good increment in salary and no good bonus at all.
Dislikes
Serco was my first workplace after that I went to another BPO, that was amazing. I found a healthy environment and good personnel atmosphere as well. Serco needs to improve their standard and facilities, it should provide all the benefits to employees which Serco was not provided at my time.
Work Details
I used to work as CSA in SBI (State Bank of India) process and it was Voice Call receiving.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Agra
SBI process Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 May 2018
Likes
Nothing
Dislikes
Politics, salary, work culture
Work Details
Boring
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Agra
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jun 2022
Likes
Happy to work around.
Dislikes
Better place for innovation.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Associate in
Agra
CSA Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 23 Apr 2019
Likes
Salary was satisfactory
Dislikes
The attitude of manager was so harsh
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Agra
Customer service executive Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 May 2018
Likes
Work with Good teammates. Timely done training for the future growth. Cultural activities done for employees. More to learn With seniors.
Dislikes
Hectic time schedule and more work pressure.
Work Details
Overall it's good be a part of that. Large group of team to be work together.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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