Serco is rated
2.5 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
t
...
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Serco is rated
2.5 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Customer Service Associate in
Pune
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 29 Jul 2019
Likes
Training session only good.... Rest... 😷
Dislikes
Less opportunities given to dedicated employee, TL doesn't have any discipline n manners.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Email process
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Idea process Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 06 Sep 2018
Likes
Serco Global Service was mai first working experience it was good working with Serco all the teammates was so close to me to teach everything but the salary was very less and I am not getting any knowledge of that's service because simply outbond calling centre but what timing was good my team leader was good man my colleagues was good totally it was a good experience and I was worked for one year
Dislikes
There is no dislikes liker like a particular thing it was a good management everything was good
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work-life balance - Poor
Work Details
It was good I was good in working and I was good in call
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
There is nothing like this things
Customer Service Associate in
Pune
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 09 Jan 2019
Likes
Good
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Customer Service Associate in
Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 31 Oct 2021
Likes
Work Culture was good and enjoyed working with my team.