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Serco

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based on 811 Reviews

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Serco Customer Care Executive Kolkata Reviews

based on 6 reviews

Updated 19 Jan, 2024

Overall Rating

3.2/5

How AmbitionBox ratings work?

Category Ratings

4.0

Job security

4.0

Promotions

3.1

Company culture

3.1

Salary

2.4

Skill development

2.3

Work-life balance

1.4

Work satisfaction

6 reviews found

Sort by: Popular

Customer Care Executive in Kolkata

Full Time

·

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Jan 2024

Likes

Supportive team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Company name changed that I don't know

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Corporate Social Responsibility Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 29 Dec 2020

Likes

Good

Job security - Good
Promotions - Good

Dislikes

Due to Covid 19 Pendamic situation with any reason abscond me.

Skill development - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Best

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing

Customer Care Executive in Kolkata

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 05 Dec 2021

Likes

Work culture was good

Skill development - Excellent
Job security - Good
Work-life balance - Good

Dislikes

Partial for some employee..

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

executive Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 18 Jun 2018

Likes

It was a friendly environment, the employees used to help each other

Skill development - Good

Dislikes

You cannot go outside for even loo at evening, only because of the call pressures

Job security - Poor
Company culture - Poor

Work Details

I want to work again like this company, nothing else

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Kolkata

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Jan 2019

Likes

training

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

salary/appraisal

Work Details

tthat's good

Work timings: Flexible Timings

Customer Care Executive in Kolkata

Csr Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Apr 2019

Likes

No salary issue

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Pressure was high

Work Details

Generally speaking my work is slightly challenging

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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Serco Customer Care Executive Reviews by Locations

Serco Kolkata Reviews by Designations

Serco Customer Service Executive Kolkata Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 50% of employees reported the working days...Read more

Home >
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Serco Reviews >
Serco Customer Care Executive Kolkata Reviews

Working Days for Serco Customer Care Executive Kolkata

based on 6 reviews

Rotational Shift

50%

Monday to Saturday

50%

Work Timings for Serco Customer Care Executive Kolkata

based on 6 reviews

Flexible timing

Strict (12.30pm - 9.30pm)

Strict (1pm - 10pm)

67%

17%

17%

Shift Timings for Serco Customer Care Executive Kolkata

based on 6 reviews

Day shift

100%

Business Travel for Serco Customer Care Executive Kolkata

based on 6 reviews

No travel

60%

Within city

40%

Serco Customer Care Executive Salaries in Kolkata

based on 7 salaries

₹0.9 L/yr - ₹3 L/yr

33% less than the average Customer Care Executive Salary in India

View more details

Employee Benefits for Serco Customer Care Executive Kolkata

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

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