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Serco

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4.3

based on 817 Reviews

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Serco Customer Service Executive Kolkata Reviews

Updated 20 Apr, 2021

Overall Rating

3.9/5

based on 5 reviews

Rating distribution

3 (60.0%)

0 (0%)

2 (40.0%)

0 (0%)

Category Ratings

4.8

Company culture

3.5

Work-life balance

3.4

Salary

3.4

Work satisfaction

3.1

Skill development

2.8

Job security

2.7

Promotions

What employees say about Serco?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

50% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

3 reviews

4.8

Rated by Men

2 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

5 reviews found

Sort by: Popular

Customer Service Executive in Kolkata

Customer Care Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 20 Apr 2021

Likes

Office environment

Company culture - Excellent

Dislikes

Management system

Skill development - Poor
Job security - Poor
Promotions - Poor

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Cs Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Sep 2017