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Serco Customer Care Executive Reviews

based on 44 reviews
Updated 22 Feb, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.0

Promotions/Appraisal

3.9

Job Security

3.7

Company culture

3.7

Salary & Benefits

3.6

Skill development

3.6

Work-Life balance

3.1

Work Satisfaction

Top Mentions in Serco Customer Care Executive Reviews

44 reviews found

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People also ask about Serco's Customer Care Executives

How is Serco to work for?
Serco is rated 3.9 out of 5, based on 44 reviews by employees on AmbitionBox. Serco is known for Career growth which is rated at the top and given a rating of 4.0. However, Work Satisfaction is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Serco read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Serco?
According to AmbitionBox ratings, Serco employees rate its salary and benefits as 3.7 out of 5. You can know more about Serco Salaries at AmbitionBox
How is the work culture at Serco?
Work culture is rated 3.7 at Serco by 44 employees. While job security is rated 3.9 and work-life balance is rated 3.6 at Serco. Read detailed reviews by employees of Serco on AmbitionBox.

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Gender Based Ratings for Serco Customer Care Executive

based on 37 reviews
3.9
Rated by 10 Women

Rated 3.7 for Career Growth and 3.6 for Job Security

women
3.6
Rated by 27 Men

Rated 3.9 for Career Growth and 3.9 for Job Security

men

Working Days for Serco Customer Care Executive

based on 44 reviews
Rotational Shift
45%
Monday to Saturday
25%
Monday to Friday
22%
Other
8%

Work Timings for Serco Customer Care Executive

based on 44 reviews
Flexible timing
Strict (3.30pm - 12pm)
Strict (1pm - 10pm)
71%
4%
4%
21% employees reported other strict timings

Shift Timings for Serco Customer Care Executive

based on 44 reviews
Day shift
Night shift
75%
25%

Business Travel for Serco Customer Care Executive

based on 44 reviews
No travel
58%
Within city
33%
International travel
3%
Within the city
3%
Within country
3%
Serco Customer Care Executive Salary
based on 51 salaries
₹0.9 L/yr - ₹3.1 L/yr
24% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
5 total responses
healthInsurance
Health insurance
5 total responses
officeGym
Office gym
2 total responses
softskill
Job/Soft skill training
6 total responses
+2 more benefits
Compare Serco with

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3.7
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