Serco Customer Care Executive Salaries by 50+ Employees

1 - 6 years exp.

₹0.9 Lakh - ₹3.2 Lakhs

Salary of majority employees

24% less than the average Customer Care Executive Salary in Analytics & KPO Companies for 1 - 6 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 1 - 6 years exp. (21 salaries)	₹0.9 L/yr - ₹2.6 L/yr
Sales & Business Development Customer Care Executive Salary 1 - 4 years exp. (4 salaries)	₹1.1 L/yr - ₹3.1 L/yr
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Administration & Facilities Customer Care Executive Salary 5 years exp. (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.4 L/yr

Last Updated: 21 Sep 2024

Companies similar to Serco for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
Accenture Customer Care Executive Salary 0 - 8 years exp. (242 salaries)	₹2 L/yr - ₹8 L/yr 128% more
Wipro Customer Care Executive Salary 0 - 6 years exp. (307 salaries)	₹1 L/yr - ₹5 L/yr 52% more	2 job openings
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Infosys Customer Care Executive Salary 0 - 6 years exp. (17 salaries)	₹1 L/yr - ₹5.2 L/yr 35% more
TCS Customer Care Executive Salary 1 - 8 years exp. (154 salaries)	₹1.3 L/yr - ₹6.5 L/yr 74% more
HCLTech Customer Care Executive Salary 1 - 5 years exp. (60 salaries)	₹1.5 L/yr - ₹4 L/yr 27% more
Tech Mahindra Customer Care Executive Salary 0 - 6 years exp. (3.2k salaries)	₹0.8 L/yr - ₹6.5 L/yr 39% more	1 job opening
Capgemini Customer Care Executive Salary 0 - 6 years exp. (14 salaries)	₹1.7 L/yr - ₹3.9 L/yr 32% more
Genpact Customer Care Executive Salary 1 - 6 years exp. (106 salaries)	₹1 L/yr - ₹4.6 L/yr 45% more
Cognizant Customer Care Executive Salary 1 - 6 years exp. (34 salaries)	₹2 L/yr - ₹7 L/yr 87% more
IBM Customer Care Executive Salary 0 - 7 years exp. (54 salaries)	₹1.3 L/yr - ₹4.5 L/yr 54% more
EXL Service Customer Care Executive Salary 0 - 8 years exp. (329 salaries)	₹1.1 L/yr - ₹5 L/yr 31% more
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Access Healthcare Customer Care Executive Salary 1 - 4 years exp. (7 salaries)	₹2.6 L/yr - ₹3.5 L/yr 51% more
Netscribes Customer Care Executive Salary 1 - 3 years exp. (4 salaries)	₹1.2 L/yr - ₹2.6 L/yr 1% less
Sutherland Healthcare Solutions Customer Care Executive Salary 1 - 4 years exp. (4 salaries)	₹3 L/yr - ₹3.6 L/yr 69% more
Cotiviti Customer Care Executive Salary 0 - 3 years exp. (4 salaries)	₹3.3 L/yr - ₹4.6 L/yr 110% more
Athenahealth Technology Customer Care Executive Salary 0 - 4 years exp. (4 salaries)	₹1.4 L/yr - ₹2.7 L/yr At par
Baroda Global Shared Services Customer Care Executive Salary 0 - 6 years exp. (4 salaries)	₹2 L/yr - ₹7.4 L/yr 97% more
AGS Health Customer Care Executive Salary 1 - 4 years exp. (4 salaries)	₹2.2 L/yr - ₹6.8 L/yr 13% more
Kantar Customer Care Executive Salary 1 - 2 years exp. (3 salaries)	₹1.8 L/yr - ₹2 L/yr 5% less

Customer Care Executive salary at Serco ranges between ₹0.9 Lakh to ₹3.2 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 51 latest salaries received from various employees of Serco.

Experience wise Serco Customer Care Executive salaries

Last Updated: 21 Sep 2024

Experience	Avg Annual Salary
1 year (14 salaries)	₹1.1 L/yr - ₹2.3 L/yr
2 years (13 salaries)	₹0.9 L/yr - ₹3 L/yr
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3 years (8 salaries)	₹1.3 L/yr - ₹3.2 L/yr
4 years (6 salaries)	₹1.1 L/yr - ₹3.2 L/yr
5 years (6 salaries)	₹1.5 L/yr - ₹2.5 L/yr
6 years (4 salaries)	₹1.8 L/yr - ₹2.7 L/yr

View all

From

Customer Care Executive

₹

Lakhs/yr

1 - 6 years exp.

Operations Manager

₹

Lakhs/yr

6 - 12 years exp.

Customer Care Executive

1 - 6 years exp.

Team Lead

1 - 10 years exp.

61% hike

Assistant Manager

3 - 12 years exp.

38% hike

From

View 1 more level

Customer Care Executive

1 - 6 years exp.

Team Manager

6 - 15 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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(AmbitionBox Estimate)

₹2.6 L/yr - ₹3.3 L/yr

Customer Support Associate Salary

(5 salaries)

₹1 L/yr - ₹2.4 L/yr

Customer Service Representative Salary

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₹1 L/yr - ₹3.3 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Salary related reviews for Serco

3.6

Rated by 44 employees for salary & benefits

Customer Care Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

4.0

• posted on 28 Oct 2022

4.0

for Salary and Benefits

Likes

The work environment is amazing, located at good location, feels like studying in collage rather than doing work in BPO.

Salary - Good

+5 more

Dislikes

... Transport department are not very corporative they can drop anywhere they want. Salary transferred timely but salary is very low comparing to other good BPO companies.

Customer Care Executive in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

5.0

• posted on 21 Aug 2017

4.0

for Salary and Benefits

Likes

...r Joining SERCO BPO i have developed my communication skills in Hindi very well. Salary also got Increased within 6 months & I got appreciation letter from Company.i dont know how to thankful to the Company.

Salary - Good

+6 more

Dislikes

Dislike means, the Cafeteria were there is no Sufficient place to have lunch. apart from that the most important Thing is Head phones are less.

Customer Support Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 May 2023

1.0

for Salary and Benefits

Likes

There is nothing to like about serco. Complete infrastructure is corrupted by a** licking pests. Team leaders, managers, HR team don't give a damn about working environment. And if you are looking for appraisal or promotion then you have to be someone's pet.

Dislikes

...ment office where you need to go round and round for getting a single task done. And once you left the company forget about your pending salary and pf funds.

Salary - Bad

+6 more

Customer Service Associate in Agra

Banking Department

4.0

• posted on 27 Jun 2019

2.0

for Salary and Benefits

Likes

I don't know about other places what the salary package Serco gives to their employee but at my place, it was not satisfactory, I don't think there was a good increment in salary and no good bonus at all.

Skill development - Good

+2 more

Dislikes

Serco was my first workplace after that I went to another BPO, that was amazing. I found a healthy environment and good personnel atmosphere as well. Serco needs to improve their standard and facilities, it should provide all the benefits to employees which Serco was not provided at my time.

Salary - Poor

+1 more

Customer Service Executive in Hyderabad / Secunderabad

Branch Office Department

4.0

• posted on 07 Jun 2022

5.0

for Salary and Benefits

Likes

A friendly environment, encouraging team leaders, very polite staff. There huge cafeteria arcade for chilling. Company policies are good.

Salary - Excellent

+4 more

Dislikes

Salary is decent but career growth is slow.There are 15 days of training period but not paid.

see more salary related reviews

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Help me choose New Regime or Old Regime for my salary revision

Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits

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Serco Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Serco ?

The average salary of a Customer Care Executive at Serco in India typically ranges from ₹0.9 Lakhs to ₹3.2 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Customer Care Executive at Serco earn more than ₹2.6 Lakhs per year, and the top 1% earn over ₹NaN Lakhs per year. Customer Care Executive Salaries at Serco can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 50+ Serco employees in India.

What is the estimated take home salary of a Customer Care Executive at Serco in India?

The estimated take-home salary of a Customer Care Executive at Serco in India typically ranges from ₹13,423 to ₹14,854 per month. This is based on the average salary range of ₹0.9 Lakhs to ₹3.2 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 50+ salaries received from various employees of Serco. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Serco for Customer Care Executive in India?

Accenture	₹2.0 Lakhs to ₹8.0 Lakhs per year
Cotiviti	₹3.3 Lakhs to ₹4.6 Lakhs per year
Baroda Global Shared Services	₹2.0 Lakhs to ₹7.4 Lakhs per year
Cognizant	₹2.0 Lakhs to ₹7.0 Lakhs per year
TCS	₹1.3 Lakhs to ₹6.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Serco, depending on the role and experience level.

What is the salary of a Customer Care Executive in companies similar to Serco in India?

The salary of a Customer Care Executive at companies similar to Serco in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Sutherland Healthcare Solutions	₹3.0 Lakhs to ₹3.6 Lakhs per year
IBM	₹1.3 Lakhs to ₹4.5 Lakhs per year
Wipro	₹1.0 Lakhs to ₹5.0 Lakhs per year
Access Healthcare	₹2.6 Lakhs to ₹3.5 Lakhs per year
Genpact	₹1.0 Lakhs to ₹4.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at Serco in India?

The salary growth for a Customer Care Executive at Serco depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at Serco:

Experience	Average Salary Range
1 year	₹1.1 Lakhs to ₹2.3 Lakhs per year
2 years	₹0.9 Lakhs to ₹3.0 Lakhs per year
3 years	₹1.3 Lakhs to ₹3.2 Lakhs per year
4 years	₹1.1 Lakhs to ₹3.2 Lakhs per year

and so on.

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Serco Customer Care Executive Salaries

Serco Customer Care Executive salary in India ranges between ₹0.9 Lakh to ₹3.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 51 Serco latest salaries received from various employees of Serco.