Serco Customer Service Associate Salaries by 60+ Employees (Updated 2025)

1 - 7 years exp.

₹0.9 Lakh - ₹4 Lakhs

Salary of majority employees

35% less than the average Customer Service Associate Salary in Analytics & KPO Companies for 1 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 1 - 7 years exp. (23 salaries)	₹1 L/yr - ₹4 L/yr
Finance & Accounting Customer Service Associate Salary 1 - 7 years exp. (4 salaries)	₹1 L/yr - ₹2.4 L/yr
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Sales & Business Development Customer Service Associate Salary 1 - 3 years exp. (4 salaries)	₹0.9 L/yr - ₹2.3 L/yr

Last Updated: 9 Jan 2025

Companies similar to Serco for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Accenture Customer Service Associate Salary 0 - 8 years exp. (1.6k salaries)	₹0.9 L/yr - ₹7.8 L/yr 145% more	13 job openings
Wipro Customer Service Associate Salary 0 - 5 years exp. (332 salaries)	₹1.2 L/yr - ₹4.3 L/yr 51% more
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TCS Customer Service Associate Salary 0 - 6 years exp. (199 salaries)	₹1.5 L/yr - ₹6.5 L/yr 76% more
HCLTech Customer Service Associate Salary 0 - 3 years exp. (46 salaries)	₹1.4 L/yr - ₹5 L/yr 48% more
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4k salaries)	₹1 L/yr - ₹5 L/yr 50% more	1 job opening
Capgemini Customer Service Associate Salary 0 - 4 years exp. (18 salaries)	₹2 L/yr - ₹4.1 L/yr 49% more
Genpact Customer Service Associate Salary 0 - 5 years exp. (91 salaries)	₹1.5 L/yr - ₹4.7 L/yr 74% more	10 job openings
Cognizant Customer Service Associate Salary 0 - 4 years exp. (20 salaries)	₹2 L/yr - ₹4 L/yr 57% more
IBM Customer Service Associate Salary 1 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹4 L/yr 50% more
EXL Service Customer Service Associate Salary 1 - 6 years exp. (79 salaries)	₹1.7 L/yr - ₹5.1 L/yr 79% more
Sutherland Healthcare Solutions Customer Service Associate Salary 0 - 3 years exp. (15 salaries)	₹2.1 L/yr - ₹4.7 L/yr 61% more
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Karvy Data Management Services Customer Service Associate Salary 0 - 2 years exp. (14 salaries)	₹1.1 L/yr - ₹3 L/yr 5% more
Crisil Customer Service Associate Salary 3 - 6 years exp. (5 salaries)	₹2.2 L/yr - ₹3.5 L/yr 56% more	2 job openings
Netscribes Customer Service Associate Salary 1 - 3 years exp. (4 salaries)	₹2.3 L/yr - ₹3 L/yr 43% more
Access Healthcare Customer Service Associate Salary 1 - 8 years exp. (4 salaries)	₹0.5 L/yr - ₹3 L/yr 10% less
Nielsen Customer Service Associate Salary 2 - 5 years exp. (4 salaries)	₹4.5 L/yr - ₹9 L/yr 290% more
AGS Health Customer Service Associate Salary 0 - 2 years exp. (4 salaries)	₹1.3 L/yr - ₹3.3 L/yr 22% more

Customer Service Associate salary at Serco ranges between ₹0.9 Lakh to ₹4 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 64 latest salaries received from various employees of Serco.

Experience wise Serco Customer Service Associate salaries

Last Updated: 9 Jan 2025

Experience	Avg Annual Salary
1 year (23 salaries)	₹0.9 L/yr - ₹2.4 L/yr
2 years (20 salaries)	₹1 L/yr - ₹3.5 L/yr
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3 years (9 salaries)	₹1.2 L/yr - ₹3.5 L/yr
4 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹3.8 L/yr
5 years (4 salaries)	₹1.9 L/yr - ₹4 L/yr
6 years (3 salaries)	₹1.5 L/yr - ₹4 L/yr
7 years (3 salaries)	₹1.6 L/yr - ₹4 L/yr

View all

From

Customer Service Associate

₹

Lakh/yr

1 - 7 years exp.

Team Manager

₹

Lakhs/yr

6 - 15 years exp.

Customer Service Associate 1 - 7 years exp.

Team Lead 1 - 10 years exp.

46% hike

Team Manager 6 - 15 years exp.

493% hike

From

2 more levels

Customer Service Associate

1 - 7 years exp.

Operations Manager

6 - 12 years exp.

View 1 more career path

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Serco

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Customer Service Executive Salary

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₹2.6 L/yr - ₹3.3 L/yr

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Customer Care Executive Salary

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Senior Associate Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Customer Support Executive Salary

(13 salaries)

₹1.18 L/yr - ₹3.1 L/yr

Process Associate Salary

(5 salaries)

₹2 L/yr - ₹4.5 L/yr

Senior Customer Service Executive Salary

(57 salaries)

₹1.05 L/yr - ₹4 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Salary related reviews for Serco

4.1

Rated by 71 employees for salary & benefits

Customer Service Associate in Agra

Banking Department

4.0

• posted on 27 Jun 2019

2.0

for Salary and Benefits

Likes

I don't know about other places what the salary package Serco gives to their employee but at my place, it was not satisfactory, I don't think there was a good increment in salary and no good bonus at all.

Skill development - Good

+2 more

Dislikes

Serco was my first workplace after that I went to another BPO, that was amazing. I found a healthy environment and good personnel atmosphere as well. Serco needs to improve their standard and facilities, it should provide all the benefits to employees which Serco was not provided at my time.

Salary - Poor

+1 more

Customer Support Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 May 2023

1.0

for Salary and Benefits

Likes

There is nothing to like about serco. Complete infrastructure is corrupted by a** licking pests. Team leaders, managers, HR team don't give a damn about working environment. And if you are looking for appraisal or promotion then you have to be someone's pet.

Dislikes

...ment office where you need to go round and round for getting a single task done. And once you left the company forget about your pending salary and pf funds.

Salary - Bad

+6 more

Customer Service Executive in Hyderabad / Secunderabad

Branch Office Department

4.0

• posted on 07 Jun 2022

5.0

for Salary and Benefits

Likes

A friendly environment, encouraging team leaders, very polite staff. There huge cafeteria arcade for chilling. Company policies are good.

Salary - Excellent

+4 more

Dislikes

Salary is decent but career growth is slow.There are 15 days of training period but not paid.

Customer Care Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

4.0

• posted on 28 Oct 2022

4.0

for Salary and Benefits

Likes

The work environment is amazing, located at good location, feels like studying in collage rather than doing work in BPO.

Salary - Good

+5 more

Dislikes

... Transport department are not very corporative they can drop anywhere they want. Salary transferred timely but salary is very low comparing to other good BPO companies.

Customer Care Executive in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

5.0

• posted on 21 Aug 2017

4.0

for Salary and Benefits

Likes

...r Joining SERCO BPO i have developed my communication skills in Hindi very well. Salary also got Increased within 6 months & I got appreciation letter from Company.i dont know how to thankful to the Company.

Salary - Good

+6 more

Dislikes

Dislike means, the Cafeteria were there is no Sufficient place to have lunch. apart from that the most important Thing is Head phones are less.

see more salary related reviews

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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Serco Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Serco?

Customer Service Associate salary at Serco in India ranges between ₹0.9 Lakhs to ₹4.0 Lakhs for experience between 1 years to 7 years. According to our estimates it is 35% less than the average Customer Service Associate Salary in India. Salary estimates are based on 64 latest salaries received from various employees of Serco India.

How does the salary of a Customer Service Associate at Serco India compare with the average salary range for this job?

The average salary of a Customer Service Associate at Serco is 35% less than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Serco to a Customer Service Associate in India?

Nielsen Customer Service Associate Salary - ₹4.5 Lakhs to ₹9.0 Lakhs per year
Accenture Customer Service Associate Salary - ₹0.9 Lakhs to ₹7.8 Lakhs per year
EXL Service Customer Service Associate Salary - ₹1.7 Lakhs to ₹5.1 Lakhs per year
TCS Customer Service Associate Salary - ₹1.5 Lakhs to ₹6.5 Lakhs per year
Genpact Customer Service Associate Salary - ₹1.5 Lakhs to ₹4.7 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Serco in India?

Sutherland Healthcare Solutions Customer Service Associate Salary - ₹2.1 Lakhs to ₹4.7 Lakhs per year
Cognizant Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
Crisil Customer Service Associate Salary - ₹2.2 Lakhs to ₹3.5 Lakhs per year
Wipro Customer Service Associate Salary - ₹1.2 Lakhs to ₹4.3 Lakhs per year
IBM Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Serco in India?

The estimated take-home salary of a Customer Service Associate at Serco ranges between ₹12,961 per month to ₹14,352 per month in India. The take-home salary calculation is based on the average Serco Customer Service Associate salary in India which ranges between ₹0.9 Lakhs to ₹4.0 Lakhs per year for employees with experience between 1 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Serco?

According to AmbitionBox, 79% of the Serco Customer Service Associates reported a notice period of 15 days or less, 21% reported a notice period of 1 Month.This is based on 19 responses on AmbitionBox in last 2 years.

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Serco Customer Service Associate Salaries

Serco Customer Service Associate salary in India ranges between ₹0.9 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 64 Serco latest salaries received from various employees of Serco.