Upload Button Icon Add office photos

Serco

Compare button icon Compare button icon Compare
filter salariesFilter salaries by

Serco Customer Service Associate salaries in India (Updated 2025)

Annual salary range
1 - 7 years exp.
₹0.9 Lakh - ₹4 Lakhs
Salary of majority employees
unlock blur
Fixed (100%)
₹1.9 Lakh
Variable (0%)
₹0.0
unlock blur

36% less than the average Customer Service Associate Salary in Analytics & KPO Companies for 1 - 7 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
1 - 7 years exp. (23 salaries)
unlock-blur

₹1 L/yr - ₹4 L/yr

Finance & Accounting
Customer Service Associate Salary
1 - 7 years exp. (4 salaries)
unlock-blur

₹1 L/yr - ₹2.4 L/yr

Sales & Business Development
Customer Service Associate Salary
1 - 3 years exp. (4 salaries)
unlock-blur

₹0.9 L/yr - ₹2.3 L/yr

Last Updated: 9 Jan 2025

Companies similar to Serco for Customer Service Associate

Company name Avg Annual Salary Open Jobs
Logo
Accenture Customer Service Associate Salary

0 - 8 years exp. (1.6k salaries)

unlock blur

₹0.9 L/yr - ₹7.8 L/yr

arrow icon 147% more
12 job openings
Logo
Wipro Customer Service Associate Salary

0 - 5 years exp. (325 salaries)

unlock blur

₹1.2 L/yr - ₹4.3 L/yr

arrow icon 51% more
Logo
TCS Customer Service Associate Salary

0 - 7 years exp. (196 salaries)

unlock blur

₹1.5 L/yr - ₹8 L/yr

arrow icon 71% more
Logo
HCLTech Customer Service Associate Salary

0 - 3 years exp. (47 salaries)

unlock blur

₹1.4 L/yr - ₹5 L/yr

arrow icon 46% more
Logo
unlock blur

₹0.8 L/yr - ₹5 L/yr

arrow icon 50% more
1 job opening
Logo
Capgemini Customer Service Associate Salary

0 - 4 years exp. (18 salaries)

unlock blur

₹2 L/yr - ₹4.1 L/yr

arrow icon 49% more
Logo
Genpact Customer Service Associate Salary

0 - 7 years exp. (94 salaries)

unlock blur

₹1.5 L/yr - ₹4.7 L/yr

arrow icon 76% more
9 job openings
Logo
Cognizant Customer Service Associate Salary

0 - 4 years exp. (22 salaries)

unlock blur

₹2 L/yr - ₹5 L/yr

arrow icon 63% more
Logo
IBM Customer Service Associate Salary

1 - 4 years exp. (6 salaries)

unlock blur

₹1.8 L/yr - ₹4 L/yr

arrow icon 49% more
Logo
EXL Service Customer Service Associate Salary

1 - 6 years exp. (81 salaries)

unlock blur

₹1.7 L/yr - ₹5.1 L/yr

arrow icon 75% more
unlock blur

₹2.3 L/yr - ₹4.2 L/yr

arrow icon 61% more
unlock blur

₹0.5 L/yr - ₹3 L/yr

arrow icon 9% less
unlock blur

₹2 L/yr - ₹3 L/yr

arrow icon 24% more
Logo
Crisil Customer Service Associate Salary

3 - 7 years exp. (5 salaries)

unlock blur

₹2.2 L/yr - ₹3.5 L/yr

arrow icon 56% more
Logo
Netscribes Customer Service Associate Salary

1 - 4 years exp. (4 salaries)

unlock blur

₹2.3 L/yr - ₹3 L/yr

arrow icon 43% more
Logo
Nielsen Customer Service Associate Salary

2 - 5 years exp. (4 salaries)

unlock blur

₹4.5 L/yr - ₹9 L/yr

arrow icon 290% more
Logo
AGS Health Customer Service Associate Salary

0 - 2 years exp. (4 salaries)

unlock blur

₹1.3 L/yr - ₹3.3 L/yr

arrow icon 22% more
Customer Service Associate salary at Serco ranges between ₹0.9 Lakh to ₹4 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 64 latest salaries received from various employees of Serco.

Latest annual salaries shared by Serco Customer Service Associate

1w ago
avg blur mobile
6 years exp.
9mo ago
avg blur mobile
1 year exp.
10mo ago
avg blur mobile
1 year exp.
1y ago
avg blur mobile
2 years exp.
1y ago
avg blur mobile
7 years exp.
1y ago
avg blur mobile
1 year exp.
1y ago
avg blur mobile
6 years exp.
1y ago
avg blur mobile
5 years exp.
1y ago
avg blur mobile
1 year exp.
1y ago
avg blur mobile
2 years exp.

Experience wise Serco Customer Service Associate salaries

Last Updated: 9 Jan 2025

Experience Avg Annual Salary
1 year  (23 salaries)

unlock blur

₹0.9 L/yr - ₹2.4 L/yr
2 years  (20 salaries)

unlock blur

₹1 L/yr - ₹3.5 L/yr
3 years  (9 salaries)

unlock blur

₹1.2 L/yr - ₹3.5 L/yr
4 years (AmbitionBox Estimate)

unlock blur

₹1.5 L/yr - ₹3.8 L/yr
5 years  (4 salaries)

unlock blur

₹1.9 L/yr - ₹4 L/yr
View all
Serco Customer Service Associate Salary and Career Growth

From

To

Customer Service Associate

unlock blur Lakh/yr

1 - 7 years exp.

Operations Manager

unlock blur Lakhs/yr

6 - 12 years exp.

Customer Service Associate

1 - 7 years exp.
unlock blur

Team Lead Operations

5 - 8 years exp.
unlock blur
arrow icon 66% hike

Assistant Manager

3 - 12 years exp.
unlock blur
arrow icon 39% hike

From

To

Customer Service Associate

unlock blur

1 - 7 years exp.

Team Manager

unlock blur

6 - 15 years exp.

From

To

Customer Service Associate

unlock blur

1 - 7 years exp.

Operations Team Manager

Salary unavailable
Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Serco

unlock blur
₹1 L/yr - ₹2.4 L/yr
unlock blur
₹0.9 L/yr - ₹5 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
unlock blur
₹2.6 L/yr - ₹3.3 L/yr
unlock blur
₹1 L/yr - ₹3.3 L/yr
unlock blur
₹0.9 L/yr - ₹3.15 L/yr
Senior Associate Salary
(AmbitionBox Estimate)
unlock blur
₹2.7 L/yr - ₹3.5 L/yr
unlock blur
₹1.18 L/yr - ₹3.1 L/yr
unlock blur
₹2 L/yr - ₹4.5 L/yr
unlock blur
₹1.05 L/yr - ₹5 L/yr
Customer Relationship Manager Salary
(AmbitionBox Estimate)
unlock blur
₹3.6 L/yr - ₹4.6 L/yr

Salary related reviews for Serco

4.1

Rated by 71 employees for salary & benefits

Banking Department

4.0
  •  posted on 27 Jun 2019

2.0
 for  Salary and Benefits

Likes

I don't know about other places what the salary package Serco gives to their employee but at my place, it was not satisfactory, I don't think there was a good increment in salary and no good bonus at all.

read more
  • Skill development - Good
  • +2 more

Dislikes

Serco was my first workplace after that I went to another BPO, that was amazing. I found a healthy environment and good personnel atmosphere as well. Serco needs to improve their standard and facilities, it should provide all the benefits to employees which Serco was not provided at my time.

read more
  • Salary - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 30 May 2023

1.0
 for  Salary and Benefits

Likes

There is nothing to like about serco. Complete infrastructure is corrupted by a** licking pests. Team leaders, managers, HR team don't give a damn about working environment. And if you are looking for appraisal or promotion then you have to be someone's pet.

read more

Dislikes

...ment office where you need to go round and round for getting a single task done. And once you left the company forget about your pending salary and pf funds.

read more
  • Salary - Bad
  • +6 more

Branch Office Department

4.0
  •  posted on 07 Jun 2022

5.0
 for  Salary and Benefits

Likes

A friendly environment, encouraging team leaders, very polite staff. There huge cafeteria arcade for chilling. Company policies are good.

read more
  • Salary - Excellent
  • +4 more

Dislikes

Salary is decent but career growth is slow.There are 15 days of training period but not paid.

read more

Customer Success, Service & Operations Department

4.0
  •  posted on 28 Oct 2022

4.0
 for  Salary and Benefits

Likes

The work environment is amazing, located at good location, feels like studying in collage rather than doing work in BPO.

read more
  • Salary - Good
  • +5 more

Dislikes

... Transport department are not very corporative they can drop anywhere they want. Salary transferred timely but salary is very low comparing to other good BPO companies.

read more

Customer Success, Service & Operations Department

5.0
  •  posted on 21 Aug 2017

4.0
 for  Salary and Benefits

Likes

...r Joining SERCO BPO i have developed my communication skills in Hindi very well. Salary also got Increased within 6 months & I got appreciation letter from Company.i dont know how to thankful to the Company.

read more
  • Salary - Good
  • +6 more

Dislikes

Dislike means, the Cafeteria were there is no Sufficient place to have lunch. apart from that the most important Thing is Head phones are less.

read more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Serco Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Serco ?
The average salary of a Customer Service Associate at Serco in India typically ranges from ₹0.9 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 1 year to 7 years).

The top 10% of Customer Service Associate at Serco earn more than ₹3.2 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Service Associate Salaries at Serco can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 60+ Serco employees in India.
What is the estimated take home salary of a Customer Service Associate at Serco in India?
The estimated take-home salary of a Customer Service Associate at Serco in India typically ranges from ₹12,961 to ₹14,352 per month. This is based on the average salary range of ₹0.9 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 1 year to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 60+ salaries received from various employees of Serco. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Serco for Customer Service Associate in India?
Nielsen ₹4.5 Lakhs to ₹9.0 Lakhs per year
Accenture ₹0.9 Lakhs to ₹7.8 Lakhs per year
Genpact ₹1.5 Lakhs to ₹4.7 Lakhs per year
EXL Service ₹1.7 Lakhs to ₹5.1 Lakhs per year
TCS ₹1.5 Lakhs to ₹8.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Serco, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to Serco in India?
The salary of a Customer Service Associate at companies similar to Serco in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Cognizant ₹2.0 Lakhs to ₹5.0 Lakhs per year
Sutherland Healthcare Solutions ₹2.3 Lakhs to ₹4.2 Lakhs per year
Crisil ₹2.2 Lakhs to ₹3.5 Lakhs per year
Wipro ₹1.2 Lakhs to ₹4.3 Lakhs per year
Tech Mahindra ₹0.8 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at Serco in India?
The salary growth for a Customer Service Associate at Serco depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Serco:

Experience Average Salary Range
1 year ₹0.9 Lakhs to ₹2.4 Lakhs per year
2 years ₹1.0 Lakhs to ₹3.5 Lakhs per year
3 years ₹1.2 Lakhs to ₹3.5 Lakhs per year
4 years ₹1.5 Lakhs to ₹3.8 Lakhs per year
and so on.

Tell us how to improve this page.

Serco Customer Service Associate salary in India ranges between ₹0.9 Lakh to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 64 Serco latest salaries received from various employees of Serco.