Serco Customer Service Associate Salaries by 60+ Employees (Updated 2025)

1 - 7 years exp.

₹0.9 Lakh - ₹4 Lakhs

Salary of majority employees

Fixed (100%)

₹1.9 Lakh

Variable (0%)

₹0.0

36% less than the average Customer Service Associate Salary in Analytics & KPO Companies for 1 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 1 - 7 years exp. (23 salaries)	₹1 L/yr - ₹4 L/yr
Finance & Accounting Customer Service Associate Salary 1 - 7 years exp. (4 salaries)	₹1 L/yr - ₹2.4 L/yr
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Sales & Business Development Customer Service Associate Salary 1 - 3 years exp. (4 salaries)	₹0.9 L/yr - ₹2.3 L/yr

Last Updated: 9 Jan 2025

Companies similar to Serco for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Accenture Customer Service Associate Salary 0 - 8 years exp. (1.6k salaries)	₹0.9 L/yr - ₹7.8 L/yr 147% more	12 job openings
Wipro Customer Service Associate Salary 0 - 5 years exp. (325 salaries)	₹1.2 L/yr - ₹4.3 L/yr 51% more
Login to view exact salary
TCS Customer Service Associate Salary 0 - 7 years exp. (196 salaries)	₹1.5 L/yr - ₹8 L/yr 71% more
HCLTech Customer Service Associate Salary 0 - 3 years exp. (47 salaries)	₹1.4 L/yr - ₹5 L/yr 46% more
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4k salaries)	₹0.8 L/yr - ₹5 L/yr 50% more	1 job opening
Capgemini Customer Service Associate Salary 0 - 4 years exp. (18 salaries)	₹2 L/yr - ₹4.1 L/yr 49% more
Genpact Customer Service Associate Salary 0 - 7 years exp. (94 salaries)	₹1.5 L/yr - ₹4.7 L/yr 76% more	9 job openings
Cognizant Customer Service Associate Salary 0 - 4 years exp. (22 salaries)	₹2 L/yr - ₹5 L/yr 63% more
IBM Customer Service Associate Salary 1 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹4 L/yr 49% more
EXL Service Customer Service Associate Salary 1 - 6 years exp. (81 salaries)	₹1.7 L/yr - ₹5.1 L/yr 75% more
Sutherland Healthcare Solutions Customer Service Associate Salary 0 - 3 years exp. (14 salaries)	₹2.3 L/yr - ₹4.2 L/yr 61% more
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Access Healthcare Customer Service Associate Salary 1 - 8 years exp. (5 salaries)	₹0.5 L/yr - ₹3 L/yr 9% less
Baroda Global Shared Services Customer Service Associate Salary 2 - 4 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr 24% more
Crisil Customer Service Associate Salary 3 - 7 years exp. (5 salaries)	₹2.2 L/yr - ₹3.5 L/yr 56% more
Netscribes Customer Service Associate Salary 1 - 4 years exp. (4 salaries)	₹2.3 L/yr - ₹3 L/yr 43% more
Nielsen Customer Service Associate Salary 2 - 5 years exp. (4 salaries)	₹4.5 L/yr - ₹9 L/yr 290% more
AGS Health Customer Service Associate Salary 0 - 2 years exp. (4 salaries)	₹1.3 L/yr - ₹3.3 L/yr 22% more

Customer Service Associate salary at Serco ranges between ₹0.9 Lakh to ₹4 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 64 latest salaries received from various employees of Serco.

Experience wise Serco Customer Service Associate salaries

Last Updated: 9 Jan 2025

Experience	Avg Annual Salary
1 year (23 salaries)	₹0.9 L/yr - ₹2.4 L/yr
2 years (20 salaries)	₹1 L/yr - ₹3.5 L/yr
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3 years (9 salaries)	₹1.2 L/yr - ₹3.5 L/yr
4 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹3.8 L/yr
5 years (4 salaries)	₹1.9 L/yr - ₹4 L/yr
6 years (3 salaries)	₹1.5 L/yr - ₹4 L/yr
7 years (3 salaries)	₹1.6 L/yr - ₹4 L/yr

View all

From

Customer Service Associate

₹

Lakh/yr

1 - 7 years exp.

Operations Manager

₹

Lakhs/yr

6 - 12 years exp.

Customer Service Associate

1 - 7 years exp.

Team Lead Operations

5 - 8 years exp.

66% hike

Assistant Manager

3 - 12 years exp.

39% hike

From

View 1 more level

Customer Service Associate

1 - 7 years exp.

Team Manager

6 - 15 years exp.

From

View 1 more level

Customer Service Associate

1 - 7 years exp.

Operations Team Manager

Salary unavailable

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Serco

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Customer Service Executive Salary

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Customer Service Manager Salary

(AmbitionBox Estimate)

₹2.6 L/yr - ₹3.3 L/yr

Customer Service Representative Salary

(9 salaries)

₹1 L/yr - ₹3.3 L/yr

Customer Care Executive Salary

(51 salaries)

₹0.9 L/yr - ₹3.15 L/yr

Senior Associate Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Customer Support Executive Salary

(13 salaries)

₹1.18 L/yr - ₹3.1 L/yr

Process Associate Salary

(5 salaries)

₹2 L/yr - ₹4.5 L/yr

Senior Customer Service Executive Salary

(60 salaries)

₹1.05 L/yr - ₹5 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Salary related reviews for Serco

4.1

Rated by 71 employees for salary & benefits

Customer Service Associate in Agra

Banking Department

4.0

• posted on 27 Jun 2019

2.0

for Salary and Benefits

Likes

I don't know about other places what the salary package Serco gives to their employee but at my place, it was not satisfactory, I don't think there was a good increment in salary and no good bonus at all.

Skill development - Good

+2 more

Dislikes

Serco was my first workplace after that I went to another BPO, that was amazing. I found a healthy environment and good personnel atmosphere as well. Serco needs to improve their standard and facilities, it should provide all the benefits to employees which Serco was not provided at my time.

Salary - Poor

+1 more

Customer Support Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 May 2023

1.0

for Salary and Benefits

Likes

There is nothing to like about serco. Complete infrastructure is corrupted by a** licking pests. Team leaders, managers, HR team don't give a damn about working environment. And if you are looking for appraisal or promotion then you have to be someone's pet.

Dislikes

...ment office where you need to go round and round for getting a single task done. And once you left the company forget about your pending salary and pf funds.

Salary - Bad

+6 more

Customer Service Executive in Hyderabad / Secunderabad

Branch Office Department

4.0

• posted on 07 Jun 2022

5.0

for Salary and Benefits

Likes

A friendly environment, encouraging team leaders, very polite staff. There huge cafeteria arcade for chilling. Company policies are good.

Salary - Excellent

+4 more

Dislikes

Salary is decent but career growth is slow.There are 15 days of training period but not paid.

Customer Care Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

4.0

• posted on 28 Oct 2022

4.0

for Salary and Benefits

Likes

The work environment is amazing, located at good location, feels like studying in collage rather than doing work in BPO.

Salary - Good

+5 more

Dislikes

... Transport department are not very corporative they can drop anywhere they want. Salary transferred timely but salary is very low comparing to other good BPO companies.

Customer Care Executive in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

5.0

• posted on 21 Aug 2017

4.0

for Salary and Benefits

Likes

...r Joining SERCO BPO i have developed my communication skills in Hindi very well. Salary also got Increased within 6 months & I got appreciation letter from Company.i dont know how to thankful to the Company.

Salary - Good

+6 more

Dislikes

Dislike means, the Cafeteria were there is no Sufficient place to have lunch. apart from that the most important Thing is Head phones are less.

see more salary related reviews

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Salary Discussions, Hike & Promotions

a system engineer

Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.

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Serco Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Serco ?

The average salary of a Customer Service Associate at Serco in India typically ranges from ₹0.9 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 1 year to 7 years).

The top 10% of Customer Service Associate at Serco earn more than ₹3.2 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Service Associate Salaries at Serco can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 60+ Serco employees in India.

What is the estimated take home salary of a Customer Service Associate at Serco in India?

The estimated take-home salary of a Customer Service Associate at Serco in India typically ranges from ₹12,961 to ₹14,352 per month. This is based on the average salary range of ₹0.9 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 1 year to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 60+ salaries received from various employees of Serco. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Serco for Customer Service Associate in India?

Nielsen	₹4.5 Lakhs to ₹9.0 Lakhs per year
Accenture	₹0.9 Lakhs to ₹7.8 Lakhs per year
Genpact	₹1.5 Lakhs to ₹4.7 Lakhs per year
EXL Service	₹1.7 Lakhs to ₹5.1 Lakhs per year
TCS	₹1.5 Lakhs to ₹8.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Serco, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to Serco in India?

The salary of a Customer Service Associate at companies similar to Serco in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Cognizant	₹2.0 Lakhs to ₹5.0 Lakhs per year
Sutherland Healthcare Solutions	₹2.3 Lakhs to ₹4.2 Lakhs per year
Crisil	₹2.2 Lakhs to ₹3.5 Lakhs per year
Wipro	₹1.2 Lakhs to ₹4.3 Lakhs per year
Tech Mahindra	₹0.8 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at Serco in India?

The salary growth for a Customer Service Associate at Serco depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Serco:

Experience	Average Salary Range
1 year	₹0.9 Lakhs to ₹2.4 Lakhs per year
2 years	₹1.0 Lakhs to ₹3.5 Lakhs per year
3 years	₹1.2 Lakhs to ₹3.5 Lakhs per year
4 years	₹1.5 Lakhs to ₹3.8 Lakhs per year

and so on.

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Serco Customer Service Associate Salaries

Serco Customer Service Associate salary in India ranges between ₹0.9 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 64 Serco latest salaries received from various employees of Serco.