EXL Service Customer Service Associate Salaries by 70+ Employees (Updated 2025)

1 - 6 years exp.

₹1.7 Lakh - ₹5.1 Lakhs

Salary of majority employees

7% more than the average Customer Service Associate Salary in Analytics & KPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 1 - 6 years exp. (48 salaries)	₹1.7 L/yr - ₹5.1 L/yr
BFSI, Investments & Trading Customer Service Associate Salary 3 - 6 years exp. (4 salaries)	₹1.9 L/yr - ₹3 L/yr
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Finance & Accounting Customer Service Associate Salary 1 - 3 years exp. (4 salaries)	₹2 L/yr - ₹3.1 L/yr
Sales & Business Development Customer Service Associate Salary 4 - 6 years exp. (3 salaries)	₹2.4 L/yr - ₹3.1 L/yr
Human Resources Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹3.4 L/yr

Last Updated: 5 Mar 2025

Companies similar to EXL Service for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Genpact Customer Service Associate Salary 0 - 5 years exp. (91 salaries)	₹1.5 L/yr - ₹4.7 L/yr 4% more	11 job openings
WNS Customer Service Associate Salary 1 - 7 years exp. (176 salaries)	₹1 L/yr - ₹4.8 L/yr 9% more
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TCS Customer Service Associate Salary 0 - 7 years exp. (193 salaries)	₹1.5 L/yr - ₹8 L/yr 1% more
HCLTech Customer Service Associate Salary 0 - 3 years exp. (46 salaries)	₹1.4 L/yr - ₹4.5 L/yr 17% less
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4k salaries)	₹1 L/yr - ₹5 L/yr 10% less	1 job opening
Cognizant Customer Service Associate Salary 0 - 4 years exp. (22 salaries)	₹2 L/yr - ₹5 L/yr 2% less
Accenture Customer Service Associate Salary 0 - 8 years exp. (1.6k salaries)	₹0.9 L/yr - ₹7.8 L/yr 47% more	13 job openings
Capgemini Customer Service Associate Salary 0 - 4 years exp. (18 salaries)	₹2 L/yr - ₹4.1 L/yr 10% less
IBM Customer Service Associate Salary 1 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹4 L/yr 11% less
Serco Customer Service Associate Salary 1 - 7 years exp. (64 salaries)	₹0.9 L/yr - ₹4 L/yr 40% less
Sutherland Healthcare Solutions Customer Service Associate Salary 0 - 3 years exp. (16 salaries)	₹2.1 L/yr - ₹4 L/yr 2% less
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Netscribes Customer Service Associate Salary 1 - 3 years exp. (4 salaries)	₹2.3 L/yr - ₹3 L/yr 14% less
Access Healthcare Customer Service Associate Salary 1 - 8 years exp. (5 salaries)	₹0.5 L/yr - ₹3 L/yr 45% less
Nielsen Customer Service Associate Salary 2 - 5 years exp. (4 salaries)	₹4.5 L/yr - ₹9 L/yr 134% more
AGS Health Customer Service Associate Salary 0 - 2 years exp. (4 salaries)	₹1.3 L/yr - ₹3.3 L/yr 27% less

Customer Service Associate salary at EXL Service ranges between ₹1.7 Lakh to ₹5.1 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 79 latest salaries received from various employees of EXL Service.

Experience wise EXL Service Customer Service Associate salaries

Last Updated: 5 Mar 2025

Experience	Avg Annual Salary
1 year (16 salaries)	₹1.8 L/yr - ₹4 L/yr
2 years (17 salaries)	₹1.8 L/yr - ₹4 L/yr
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3 years (23 salaries)	₹1.7 L/yr - ₹5 L/yr
4 years (9 salaries)	₹2.4 L/yr - ₹5 L/yr
5 years (8 salaries)	₹2.4 L/yr - ₹5.1 L/yr
6 years (6 salaries)	₹1.9 L/yr - ₹4.5 L/yr

View all

From

Customer Service Associate

₹

Lakhs/yr

1 - 6 years exp.

Vice President

₹

Lakhs/yr

15 - 23 years exp.

Customer Service Associate 1 - 6 years exp.

Senior Associate 1 - 11 years exp.

31% hike

Assistant Manager 0 - 14 years exp.

112% hike

From

7 more levels

Customer Service Associate

1 - 6 years exp.

Vice President Operations

19 - 25 years exp.

Similar Designation salaries in EXL Service

Customer Support Associate Salary

(6 salaries)

₹1.8 L/yr - ₹3.2 L/yr

Customer Service Executive Salary

(192 salaries)

₹1.05 L/yr - ₹7 L/yr

Customer Service Manager Salary

(4 salaries)

₹3.2 L/yr - ₹10 L/yr

Customer Service Representative Salary

(12 salaries)

₹2.25 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

(329 salaries)

₹1.1 L/yr - ₹5 L/yr

Senior Associate Salary

(2.4k salaries)

₹1.19 L/yr - ₹8 L/yr

Customer Support Executive Salary

(29 salaries)

₹1.5 L/yr - ₹4.5 L/yr

Process Associate Salary

(492 salaries)

₹1.15 L/yr - ₹4.8 L/yr

Senior Customer Service Executive Salary

(88 salaries)

₹1.5 L/yr - ₹4.8 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹1.1 L/yr - ₹1.4 L/yr

Top skills at EXL Service for Customer Service Associate

Back Office Operations Effective Communication Skills Back Office Operations customer support Customer Service

Salary related reviews for EXL Service

2.4

Rated by 25 employees for salary & benefits

Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 02 Feb 2025

4.0

for Salary and Benefits

Likes

I like the culture and the atmosphere of the office. Management is also the plus point of the review and they should also be appreciated for there hard work.

Salary - Good

+5 more

Dislikes

Salary package is excellent for experienced. Fresher will get the decent amount.

Senior Associate in Noida (working remotely)

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 03 Oct 2024

2.0

for Salary and Benefits

Likes

Their work culture is good overe there all supervisors and managers are supportive.

Job security - Good

+3 more

Dislikes

Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.

Salary - Poor

+1 more

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 Jan 2024

2.0

for Salary and Benefits

Likes

Work from home . if you're a fresher graduate you can.

Dislikes

Salary... they give salary in penny, chillers, Managers. I want to take names Kiran and mukesh ( she is real evil ) Ther are the real enemy they will cut you down after hiring 1.5 lac to 2 lac freshers😆 this is how they justify their salary... You can't take you CL PL SL, if you want you have to work on Saturday, I don't know when or ever government will look these matters? They will deduct employees PF plus employers pension amount from your salary 😆😆😆 And because you are the employee you cant argue about it because boss is always right.. (This is Illigal) And HRs they will sell themselves in just 2 thousands. Good luck 🤞

Salary - Poor

+5 more

Customer Service Officer in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Sep 2023

1.0

for Salary and Benefits

Likes

Office is good and enough space in cafeteria but don't know how to manage criteria.

Dislikes

They are providing salary package less than previous organisation. Before attending interview first confirm how much they can offer you else you will waste your time in attending interview here and also lose your money for traveling.

Salary - Bad

+6 more

Process Associate in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 18 Oct 2023

3.0

for Salary and Benefits

Likes

floor community is the nature of EXL employees they makes community and tries to terminate to new hires and AM and Manager are deaf and dumb in many process

Dislikes

i don't like EXL floor community low salary package and long shift hours

Promotions - Poor

+1 more

see more salary related reviews

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What people are saying about EXL Service

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Hi All, I need help with selecting the right organization for the role of AWS-DevOps engineer role. I have offers from these two organizations: 1) EXL Services - Offering total CTC of 25 LPA (22.5 Fixed, C1 Manager band) (More inclined to take this one) 2) HCLtech - Offering total CTC of 22 LPA (18.7 Fixed , Associate Consultant) Which one to choose?

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EXL Service Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at EXL Service?

Customer Service Associate salary at EXL Service in India ranges between ₹1.7 Lakhs to ₹5.1 Lakhs for experience between 1 years to 6 years. According to our estimates it is 7% more than the average Customer Service Associate Salary in India. Salary estimates are based on 79 latest salaries received from various employees of EXL Service India.

How does the salary of a Customer Service Associate at EXL Service India compare with the average salary range for this job?

The average salary of a Customer Service Associate at EXL Service is 7% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Associate at EXL Service?

Back Office Operations, Effective Communication Skills, Back Office, Operations and customer support are some of the popular skills required to work as a Customer Service Associate at EXL Service India.

Which similar companies are paying more than EXL Service to a Customer Service Associate in India?

Nielsen Customer Service Associate Salary - ₹4.5 Lakhs to ₹9.0 Lakhs per year
Accenture Customer Service Associate Salary - ₹0.9 Lakhs to ₹7.8 Lakhs per year
WNS Customer Service Associate Salary - ₹1.0 Lakhs to ₹4.8 Lakhs per year
Genpact Customer Service Associate Salary - ₹1.5 Lakhs to ₹4.7 Lakhs per year
TCS Customer Service Associate Salary - ₹1.5 Lakhs to ₹8.0 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to EXL Service in India?

Sutherland Healthcare Solutions Customer Service Associate Salary - ₹2.1 Lakhs to ₹4.0 Lakhs per year
Cognizant Customer Service Associate Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
Tech Mahindra Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.0 Lakhs per year
Capgemini Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.1 Lakhs per year
IBM Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at EXL Service in India?

The estimated take-home salary of a Customer Service Associate at EXL Service ranges between ₹22,690 per month to ₹24,163 per month in India. The take-home salary calculation is based on the average EXL Service Customer Service Associate salary in India which ranges between ₹1.7 Lakhs to ₹5.1 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at EXL Service?

According to AmbitionBox, 48% of the EXL Service Customer Service Associates reported a notice period of 15 days or less, 40% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 40 responses on AmbitionBox in last 2 years.

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EXL Service Customer Service Associate Salaries

EXL Service Customer Service Associate salary in India ranges between ₹1.7 Lakh to ₹5.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 79 EXL Service latest salaries received from various employees of EXL Service.

EXL Service Customer Service Associate salaries in India (Updated 2025)

Companies similar to EXL Service for Customer Service Associate

Latest annual salaries shared by EXL Service Customer Service Associate

Experience wise EXL Service Customer Service Associate salaries

Similar Designation salaries in EXL Service

Top skills at EXL Service for Customer Service Associate

Salary related reviews for EXL Service

Customer Service Executive in Pune

Senior Associate in Noida (working remotely)

Senior Associate in Noida

Customer Service Officer in Noida

Process Associate in Noida

EXL Service Customer Service Associate Salary FAQs

Tell us how to improve this page.

EXL Service Customer Service Associate Salaries by Location