EXL Service Customer Service Associate Salaries by 80+ Employees (Updated 2025)

1 - 6 years exp.

₹1.7 Lakh - ₹5.1 Lakhs

Salary of majority employees

12% more than the average Customer Service Associate Salary in Analytics & KPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 1 - 6 years exp. (50 salaries)	₹1.7 L/yr - ₹5.1 L/yr
BFSI, Investments & Trading Customer Service Associate Salary 3 - 6 years exp. (4 salaries)	₹1.9 L/yr - ₹3.6 L/yr
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Finance & Accounting Customer Service Associate Salary 1 - 3 years exp. (4 salaries)	₹2 L/yr - ₹3.6 L/yr
Sales & Business Development Customer Service Associate Salary 4 - 6 years exp. (3 salaries)	₹2.4 L/yr - ₹3.7 L/yr
Human Resources Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹3.6 L/yr

Last Updated: 19 Mar 2025

Companies similar to EXL Service for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Serco Customer Service Associate Salary 1 - 7 years exp. (64 salaries)	₹0.9 L/yr - ₹4 L/yr 43% less
Sutherland Healthcare Solutions Customer Service Associate Salary 0 - 2 years exp. (14 salaries)	₹2.3 L/yr - ₹4.2 L/yr 8% less
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Access Healthcare Customer Service Associate Salary 1 - 8 years exp. (5 salaries)	₹0.5 L/yr - ₹3 L/yr 48% less
Hgs Services Customer Service Associate Salary 0 - 2 years exp. (4 salaries)	₹1.3 L/yr - ₹2.5 L/yr 45% less
Nielsen Customer Service Associate Salary 2 - 5 years exp. (4 salaries)	₹4.5 L/yr - ₹9 L/yr 123% more
AGS Health Customer Service Associate Salary 0 - 2 years exp. (4 salaries)	₹1.3 L/yr - ₹3.3 L/yr 30% less
Annova Solutions Customer Service Associate Salary 2 - 4 years exp. (4 salaries)	₹3.5 L/yr - ₹3.8 L/yr 11% more

Customer Service Associate salary at EXL Service ranges between ₹1.7 Lakh to ₹5.1 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 81 latest salaries received from various employees of EXL Service.

Experience wise EXL Service Customer Service Associate salaries

Last Updated: 19 Mar 2025

Experience	Avg Annual Salary
1 year (17 salaries)	₹1.8 L/yr - ₹4.1 L/yr
2 years (17 salaries)	₹1.8 L/yr - ₹4 L/yr
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3 years (23 salaries)	₹1.7 L/yr - ₹5 L/yr
4 years (10 salaries)	₹2 L/yr - ₹5 L/yr
5 years (8 salaries)	₹2.4 L/yr - ₹5.1 L/yr
6 years (6 salaries)	₹1.9 L/yr - ₹4.5 L/yr

View all

From

Customer Service Associate

₹

Lakhs/yr

1 - 6 years exp.

Vice President

₹

Lakhs/yr

15 - 24 years exp.

Customer Service Associate

1 - 6 years exp.

Senior Associate

1 - 11 years exp.

26% hike

Assistant Manager

0 - 15 years exp.

115% hike

From

View 7 more levels

Customer Service Associate

1 - 6 years exp.

Vice President Operations

19 - 25 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in EXL Service

Customer Support Associate Salary

(6 salaries)

₹1.8 L/yr - ₹3.2 L/yr

Customer Service Executive Salary

(177 salaries)

₹1.05 L/yr - ₹6 L/yr

Customer Service Manager Salary

(4 salaries)

₹3.2 L/yr - ₹10 L/yr

Customer Service Representative Salary

(12 salaries)

₹2.25 L/yr - ₹4.6 L/yr

Customer Care Executive Salary

(329 salaries)

₹1.1 L/yr - ₹5 L/yr

Senior Associate Salary

(2.4k salaries)

₹1.19 L/yr - ₹8 L/yr

Customer Support Executive Salary

(34 salaries)

₹1.5 L/yr - ₹5.5 L/yr

Process Associate Salary

(493 salaries)

₹1.15 L/yr - ₹5 L/yr

Senior Customer Service Executive Salary

(93 salaries)

₹1.5 L/yr - ₹4.8 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹1.1 L/yr - ₹1.4 L/yr

Top skills at EXL Service for Customer Service Associate

Back Office Operations Effective Communication Skills Back Office Operations customer support Customer Service

Salary related reviews for EXL Service

3.0

Rated by 26 employees for salary & benefits

Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 02 Feb 2025

4.0

for Salary and Benefits

Likes

I like the culture and the atmosphere of the office. Management is also the plus point of the review and they should also be appreciated for there hard work.

Salary - Good

+5 more

Dislikes

Salary package is excellent for experienced. Fresher will get the decent amount.

Senior Associate in Noida (working remotely)

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 03 Oct 2024

2.0

for Salary and Benefits

Likes

Their work culture is good overe there all supervisors and managers are supportive.

Job security - Good

+3 more

Dislikes

Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.

Salary - Poor

+1 more

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 Jan 2024

2.0

for Salary and Benefits

Likes

Work from home . if you're a fresher graduate you can.

Dislikes

Salary... they give salary in penny, chillers, Managers. I want to take names Kiran and mukesh ( she is real evil ) Ther are the real enemy they will cut you down after hiring 1.5 lac to 2 lac freshers😆 this is how they justify their salary... You can't take you CL PL SL, if you want you have to work on Saturday, I don't know when or ever government will look these matters? They will deduct employees PF plus employers pension amount from your salary 😆😆😆 And because you are the employee you cant argue about it because boss is always right.. (This is Illigal) And HRs they will sell themselves in just 2 thousands. Good luck 🤞

Salary - Poor

+5 more

Customer Service Officer in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Sep 2023

1.0

for Salary and Benefits

Likes

Office is good and enough space in cafeteria but don't know how to manage criteria.

Dislikes

They are providing salary package less than previous organisation. Before attending interview first confirm how much they can offer you else you will waste your time in attending interview here and also lose your money for traveling.

Salary - Bad

+6 more

Process Associate in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 18 Oct 2023

3.0

for Salary and Benefits

Likes

floor community is the nature of EXL employees they makes community and tries to terminate to new hires and AM and Manager are deaf and dumb in many process

Dislikes

i don't like EXL floor community low salary package and long shift hours

Promotions - Poor

+1 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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EXL Service Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at EXL Service ?

The average salary of a Customer Service Associate at EXL Service in India typically ranges from ₹1.7 Lakhs to ₹5.1 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Customer Service Associate at EXL Service earn more than ₹4.2 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Service Associate Salaries at EXL Service can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 80+ EXL Service employees in India.

What is the estimated take home salary of a Customer Service Associate at EXL Service in India?

The estimated take-home salary of a Customer Service Associate at EXL Service in India typically ranges from ₹23,913 to ₹25,368 per month. This is based on the average salary range of ₹1.7 Lakhs to ₹5.1 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 80+ salaries received from various employees of EXL Service. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Associate at EXL Service ?

To be a Customer Service Associate at EXL Service in india, the key skills required include:

- Back Office Operations
- Effective Communication Skills
- Back Office
- Operations
- customer support

These skills are highly valued at EXL Service and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than EXL Service for Customer Service Associate in India?

Nielsen	₹4.5 Lakhs to ₹9.0 Lakhs per year
Annova Solutions	₹3.5 Lakhs to ₹3.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by EXL Service, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to EXL Service in India?

The salary of a Customer Service Associate at companies similar to EXL Service in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Sutherland Healthcare Solutions	₹2.3 Lakhs to ₹4.2 Lakhs per year
AGS Health	₹1.3 Lakhs to ₹3.3 Lakhs per year
Serco	₹0.9 Lakhs to ₹4.0 Lakhs per year
Hgs Services	₹1.3 Lakhs to ₹2.5 Lakhs per year
Access Healthcare	₹0.5 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at EXL Service in India?

The salary growth for a Customer Service Associate at EXL Service depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at EXL Service:

Experience	Average Salary Range
1 year	₹1.8 Lakhs to ₹4.1 Lakhs per year
2 years	₹1.8 Lakhs to ₹4.0 Lakhs per year
3 years	₹1.7 Lakhs to ₹5.0 Lakhs per year
4 years	₹2.0 Lakhs to ₹5.0 Lakhs per year

and so on.

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EXL Service Customer Service Associate Salaries by Location

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EXL Service Customer Service Associate Salaries

EXL Service Customer Service Associate salary in India ranges between ₹1.7 Lakh to ₹5.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 81 EXL Service latest salaries received from various employees of EXL Service.

EXL Service Customer Service Associate salaries in India (Updated 2025)

Companies similar to EXL Service for Customer Service Associate

Latest annual salaries shared by EXL Service Customer Service Associate

Experience wise EXL Service Customer Service Associate salaries

Similar Designation salaries in EXL Service

Top skills at EXL Service for Customer Service Associate

Salary related reviews for EXL Service

Customer Service Executive in Pune

Senior Associate in Noida (working remotely)

Senior Associate in Noida

Customer Service Officer in Noida

Process Associate in Noida

EXL Service Customer Service Associate Salary FAQs

Tell us how to improve this page.

EXL Service Customer Service Associate Salaries by Location