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Filter reviews by EXL Service Customer Service Associate Reviews
Overall Rating
based on 25
reviews
What employees say about EXL Service?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
70% employees reported
Flexible timing
59% employees reported
No travel
87% employees reported
View more detailed insights
Gender based rating
Rated by Women
6 reviews
Rated by Men
18 reviews
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favorablekeema
works at
EXL Service
Help me choose!
Hi All,
I need help with selecting the right organization for the role of AWS-DevOps engineer role.
I have offers from these two organizations:
1) EXL Services - Offering total CTC of 25 LPA (22.5 Fixed, C1 Manager band) (More inclined to take this one)
2) HCLtech - Offering total CTC of 22 LPA (18.7 Fixed , Associate Consultant)
Which one to choose?
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People also ask about EXL Service's Customer Service Associates
Is EXL Service a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 25 employee reviews, it's clear that most customer service associates have an average experience working at EXL Service.
Company culture holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.3.
Read reviews about
company culture
and
on AmbitionBox.
Does EXL Service pay their Customer Service Associates well?
According to AmbitionBox reviews, EXL Service customer service associates rate their salary and benefits at 2.4 out of 5, based on 25 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about EXL Service's customer service associates salaries
here
.
How is the work culture at EXL Service for Customer Service Associates?
Work culture at EXL Service for customer service associates is rated 3.4 out of 5 by 25 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at EXL Service for customer service associates,
click here
.
How is the job security at EXL Service for Customer Service Associates?
Based on 25 reviews on AmbitionBox, EXL Service's customer service associates rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at EXL Service.
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7%
more
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
2 total
responses
Free meal
1 total
response
Office gym
3 total
responses
Health insurance
2 total
responses
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