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EXL Service Customer Care Executive Reviews

Updated 16 Jan, 2025
Overall Rating
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4.0/5
based on 154 reviews

Rating distribution

Category Ratings

4.4

Job security

3.8

Company culture

3.7

Skill development

3.6

Work-life balance

3.6

Work satisfaction

3.4

Salary

3.4

Promotions

What employees say about EXL Service?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

80% employees reported

Flexible timing

Flexible timing

63% employees reported

No travel

No travel

78% employees reported

Gender based rating

4.7
female

Rated by Women

52 reviews

3.6
male

Rated by Men

94 reviews

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Top Mentions in EXL Service Customer Care Executive Reviews
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154 reviews found

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Read EXL Service Customer Care Executive Reviews based on locations

4.0
 Noida

 (54)

4.2
 Pune

 (45)

2.6
 Jaipur

 (12)

4.4
 Greater Noida

 (8)

1.4
 Gurgaon / Gurugram

 (6)

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People also ask about EXL Service's Customer Care Executives

Is EXL Service a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 154 employee reviews, it's clear that most customer care executives have a positive experience working at EXL Service. Job security holds the highest rating at 4.4, while salary is rated the lowest amongst all factors at 3.4. Read reviews about job security and salary on AmbitionBox.
Does EXL Service pay their Customer Care Executives well?
According to AmbitionBox reviews, EXL Service customer care executives rate their salary and benefits at 3.4 out of 5, based on 154 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service's customer care executives salaries here and to read reviews specifically about salary and benefits at EXL Service for customer care executives, click here .
How is the work culture at EXL Service for Customer Care Executives?
Work culture at EXL Service for customer care executives is rated 3.8 out of 5 by 154 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at EXL Service for customer care executives, click here .
How is the job security at EXL Service for Customer Care Executives?
Based on 154 reviews on AmbitionBox, EXL Service's customer care executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service for customer care executives, click here .

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EXL Service Customer Care Executive Salary
based on 329 salaries
₹1.1 L/yr - ₹5 L/yr
At par with the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
16 total responses
freemeal
Free meal
3 total responses
healthInsurance
Health insurance
9 total responses
officeGym
Office gym
7 total responses
+4 more benefits
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