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3.7

based on 6.8k Reviews

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EXL Service Customer Care Executive Jaipur Reviews

based on 12 reviews
Updated 16 Jan, 2024

Overall Rating

2.6/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

3.5

Work-Life balance

3.4

Skill development

3.0

Salary & Benefits

2.9

Company culture

2.7

Promotions/Appraisal

2.0

Work Satisfaction

Top Mentions in EXL Service Customer Care Executive Jaipur Reviews

12 reviews found

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People also ask about EXL Service, Jaipur Customer Care Executives

Is EXL Service, Jaipur a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 12 employee reviews, it's clear that most customer care executives have a below average experience working at EXL Service, Jaipur. Job Security holds the highest rating at 4.2, while work satisfaction is rated the lowest amongst all factors at 2.0. Read reviews about job security and work satisfaction on AmbitionBox.
Does EXL Service, Jaipur pay their Customer Care Executives well?
According to AmbitionBox reviews, EXL Service, Jaipur customer care executives rate their salary and benefits at 3.0 out of 5, based on 12 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service, Jaipur's customer care executives salaries here and to read reviews specifically about salary and benefits at EXL Service, Jaipur for customer care executives, click here.
How is the work culture at EXL Service, Jaipur for Customer Care Executives?
Work culture at EXL Service, Jaipur for customer care executives is rated 2.9 out of 5 by 12 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at EXL Service, Jaipur for customer care executives, click here.
How is the job security at EXL Service, Jaipur for Customer Care Executives?
Based on 12 reviews on AmbitionBox, EXL Service, Jaipur's customer care executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, Jaipur, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service, Jaipur for customer care executives, click here.

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Gender Based Ratings for EXL Service Customer Care Executive Jaipur

based on 12 reviews
5.0
Rated by 1 Woman

Rated 5.0 for Work-Life Balance and 5.0 for Company Culture

women
2.3
Rated by 11 Men

Rated 4.0 for Job Security and 3.1 for Work-Life Balance

men

Working Days for EXL Service Customer Care Executive Jaipur

based on 12 reviews
Monday to Friday
67%
Rotational Shift
22%
Monday to Saturday
11%

Work Timings for EXL Service Customer Care Executive Jaipur

based on 12 reviews
Flexible timing
Strict (3.30am - 4.30pm)
Strict (1.30am - 10.30pm)
70%
15%
15%

Shift Timings for EXL Service Customer Care Executive Jaipur

based on 12 reviews
Day shift
100%

Business Travel for EXL Service Customer Care Executive Jaipur

based on 12 reviews
No travel
50%
Within city
33%
Within country
17%
EXL Service Customer Care Executive Salaries in Jaipur
based on 22 salaries
₹1.1 L/yr - ₹3 L/yr
19% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
meal
Cafeteria
3 total responses
+1 more benefit
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