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Engaged Employer

EXL Service

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3.7

based on 7.1k Reviews

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EXL Service Customer Care Executive Greater Noida Reviews

Updated 1 Aug, 2023

Overall Rating

4.4/5

based on 8 reviews

Rating distribution

5 (62.5%)

3 (37.5%)

0 (0%)

Category Ratings

5.0

Job security

4.7

Skill development

4.5

Work-life balance

4.5

Work satisfaction

4.4

Company culture

4.2

Promotions

4.0

Salary

What employees say about EXL Service?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

86% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

3 reviews

4.3

Rated by Men

5 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Customer Care Executive in Greater Noida

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Aug 2023

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I want to have more projects.

Tide Business Finance Platform

Thrive at work, live fully - experience balance like never before!

Customer Care Executive in Greater Noida

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 Oct 2021

Likes

This was my first job and I worked as customer care executive for more than two years. The salary was less because I was a fresher but I gained experience of inbound and outbound calling, US and UK process. Got opportunity to work from home during pandemic. Always received salary on time. For freshers it's a good company to begin career in the field of international call center. For experienced candidates it's a good company for a long term career. Work culture is good, that depends upon the process though. I worked at British Gas and the shift timing was one of the best things....Read More

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Less salary for freshers in comparison to other companies. Apart from that nothing.

Work Details

The job as customer care executive was both challenging and interesting. Trainers were really very helpful.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about EXL Service

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Hi All, I need help with selecting the right organization for the role of AWS-DevOps engineer role. I have offers from these two organizations: 1) EXL Services - Offer... read more

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Customer Care Executive in Greater Noida

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jun 2022

Likes

Atmosphere is good and all are friendly

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

I looking for a chnge

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Customer Care Executive in Greater Noida

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Apr 2022

Likes

Support system

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Low paymaster

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Greater Noida

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jan 2022

Likes

Work culture and environment is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No everything is gud

Work Details

It was good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Greater Noida

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

If I got the chance to work with EXL again, definitely I will go for it.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Care Executive in Greater Noida

CNO Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Apr 2021

Likes

Job security and

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Friday (Flexible Timings)

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Customer Care Executive in Greater Noida

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Jan 2019

Likes

Excellent place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Growth opportunity is more

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 EXL Service reviews submitted by EXL Service employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you. 100% of employees report...Read more