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3.7

based on 6.7k Reviews

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EXL Service Customer Care Executive Pune Reviews

based on 44 reviews
Updated 1 Mar, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.6

Job Security

4.4

Work-Life balance

4.4

Company culture

3.9

Skill development

3.8

Promotions/Appraisal

3.8

Work Satisfaction

3.7

Salary & Benefits

Top Mentions in EXL Service Customer Care Executive Pune Reviews

44 reviews found

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People also ask about EXL Service, Pune Customer Care Executives

Is EXL Service, Pune a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 44 employee reviews, it's clear that most customer care executives have a positive experience working at EXL Service, Pune. Job Security holds the highest rating at 4.6, while salary & benefits is rated the lowest amongst all factors at 3.7. Read reviews about job security and salary & benefits on AmbitionBox.
Does EXL Service, Pune pay their Customer Care Executives well?
According to AmbitionBox reviews, EXL Service, Pune customer care executives rate their salary and benefits at 3.7 out of 5, based on 44 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service, Pune's customer care executives salaries here and to read reviews specifically about salary and benefits at EXL Service, Pune for customer care executives, click here.
How is the work culture at EXL Service, Pune for Customer Care Executives?
Work culture at EXL Service, Pune for customer care executives is rated 4.4 out of 5 by 44 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at EXL Service, Pune. To read reviews specifically about work culture at EXL Service, Pune for customer care executives, click here.
How is the job security at EXL Service, Pune for Customer Care Executives?
Based on 44 reviews on AmbitionBox, EXL Service, Pune's customer care executives rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, Pune, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service, Pune for customer care executives, click here.

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Gender Based Ratings for EXL Service Customer Care Executive Pune

based on 41 reviews
4.8
Rated by 23 Women

Rated 4.9 for Job Security and 4.8 for Company Culture

women
3.3
Rated by 18 Men

Rated 4.3 for Job Security and 4.1 for Work-Life Balance

men

Working Days for EXL Service Customer Care Executive Pune

based on 44 reviews
Monday to Friday
73%
Rotational Shift
18%
Monday to Saturday
9%

Work Timings for EXL Service Customer Care Executive Pune

based on 44 reviews
Flexible timing
Strict (12.30pm - 9.30pm)
Strict (6.30pm - 3.30am)
53%
8%
4%
35% employees reported other strict timings

Shift Timings for EXL Service Customer Care Executive Pune

based on 44 reviews
Day shift
Night shift
67%
33%

Business Travel for EXL Service Customer Care Executive Pune

based on 44 reviews
No travel
74%
Within city
18%
International travel
4%
Within country
4%
EXL Service Customer Care Executive Salaries in Pune
based on 130 salaries
₹1.2 L/yr - ₹4.5 L/yr
At par with the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
7 total responses
healthInsurance
Health insurance
5 total responses
officeGym
Office gym
3 total responses
softskill
Job/Soft skill training
7 total responses
+2 more benefits
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