EXL Service is rated
4.2 out of 5 stars on
AmbitionBox, based on 44 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
EXL Service is rated
4.2 out of 5 stars on
AmbitionBox, based on 44 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in EXL Service Customer Care Executive Pune Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
44 reviews found
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Popular
Customer Care Executive in
Pune
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Exl provided all facilities are good transportation are also good facilities
Women security is good
Pickup and drop door to door
Dislikes
Not working load that much
Relaxed work
Work Details
Very good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Insurance Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jun 2021
Likes
Nice environment to wrok
Work Details
Good to wrok here
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Pune
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Mar 2019
Likes
Amazing work environment, managements people is awesome, EXL is the best organization to start your career, friendly atmosphere, and very secured place for girls, Many more good things you can learn in EXL
Dislikes
Nothing
Work Details
Providing services to the customer
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Mar 2019
Overall Rating
Customer Care Executive in
Pune
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2019
Likes
Work environment
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Billing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Aug 2021
Likes
This is one of good organization. I love the atmosphere.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 29 May 2019
Likes
It's where the BPO journey began for me and ended 2004 to 2008 and 2010 to 2018 .
The only place I worked . Loved my time was comfortable always. On the whole was enjoyable with few hitches , which is there in every industry and role. But overall it was good .
Dislikes
Ability in opportunities offered are a bit of a concern.
Work Details
Good to an extent
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
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EXL Service.
Customer Care Executive in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Sep 2019
Likes
Super excellent place to work. Superb management. Supporting managers
Very good atmsphere for working, team support, floor support.
Dislikes
Nothing
Work Details
Exciting
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Pune
Back Office Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Oct 2021
Likes
Working with exl is great experience
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Insurance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Nov 2017
Likes
I had worked with Exlservice.Com. Teammate were gud.
But this company is good for fresher.
Dislikes
No salary increments.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 May 2019
Likes
Na
Customer Care Executive in
Pune
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 14 Apr 2018
Likes
NA
Dislikes
NA
Work Details
NA
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive in
Pune
British Gas Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Aug 2018
Likes
Best company to work in the career it really helps you to grow and develop knowledge and gives best experience love it...miss you Exl
Dislikes
Please increase the packages that you provide to employess for back office it is very low, the work experience is really good but at the same time we have to grow financially as well but the packages that you provided is really very low.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Jun 2022
Likes
Like the environment and work place and pepole are very helpful if I got a chance again to join I can join
Dislikes
Night shift
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Pune Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Dec 2018
Likes
I like the working environment most. Friendly management keeps your mood always happy throughout the day. Exl services the best one...
Dislikes
Package....
Work Details
Exciting
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Pune
It Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 25 Feb 2019
Likes
Yes
Dislikes
No
Work Details
Work timings: Strict Timings
Customer Care Executive in
Pune
Sunshine Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Apr 2021
Likes
Job security is there unless you are a terrible performer.
Dislikes
Compensation is terrible. Company focuses more on cost cutting than improving employee's skills.
People also ask about EXL Service, Pune Customer Care Executives
Is EXL Service, Pune a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 44 employee reviews, it's clear that most customer care executives have a positive experience working at EXL Service, Pune. Job Security holds the highest rating at 4.6, while salary & benefits is rated the lowest amongst all factors at 3.7. Read reviews about job security and salary & benefits on AmbitionBox.
Does EXL Service, Pune pay their Customer Care Executives well?
According to AmbitionBox reviews, EXL Service, Pune customer care executives rate their salary and benefits at 3.7 out of 5, based on 44 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service, Pune's customer care executives salaries here and to read reviews specifically about salary and benefits at EXL Service, Pune for customer care executives, click here.
How is the work culture at EXL Service, Pune for Customer Care Executives?
Work culture at EXL Service, Pune for customer care executives is rated 4.4 out of 5 by 44 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at EXL Service, Pune. To read reviews specifically about work culture at EXL Service, Pune for customer care executives, click here.
How is the job security at EXL Service, Pune for Customer Care Executives?
Based on 44 reviews on AmbitionBox, EXL Service, Pune's customer care executives rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, Pune, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service, Pune for customer care executives, click here.
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