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monstrouswatermelon
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I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package?
What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?
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People also ask about EXL Service, Pune Customer Service Executives
Is EXL Service, Pune a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 15 employee reviews, it's clear that most customer service executives have an average experience working at EXL Service, Pune. Job Security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does EXL Service, Pune pay their Customer Service Executives well?
According to AmbitionBox reviews, EXL Service, Pune customer service executives rate their salary and benefits at 2.9 out of 5, based on 15 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about EXL Service, Pune's customer service executives salaries here and to read reviews specifically about salary and benefits at EXL Service, Pune for customer service executives, click here.
How is the work culture at EXL Service, Pune for Customer Service Executives?
Work culture at EXL Service, Pune for customer service executives is rated 3.1 out of 5 by 15 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at EXL Service, Pune for customer service executives, click here.
How is the job security at EXL Service, Pune for Customer Service Executives?
Based on 15 reviews on AmbitionBox, EXL Service, Pune's customer service executives rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at EXL Service, Pune for customer service executives, click here.
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EXL Service Customer Service Executive Reviews by Locations
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Gender Based Ratings for EXL Service Customer Service Executive Pune
based on 14 reviews
Rated by 9
Women
Rated by 5
Men
Working Days for EXL Service Customer Service Executive Pune
based on 15 reviews
Monday to Friday
62%
Rotational Shift
38%
Work Timings for EXL Service Customer Service Executive Pune
based on 15 reviews
Flexible timing
Strict (6pm - 3.30am)
89%
11%
Shift Timings for EXL Service Customer Service Executive Pune
based on 15 reviews
Night shift
100%
Business Travel for EXL Service Customer Service Executive Pune
based on 15 reviews
No travel
90%
Within city
10%
9%
more
than the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
2 total
responses
Health insurance
1 total
response
Job/Soft skill training
1 total
response
Retirement benefits
0 total
responses
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