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Engaged Employer

EXL Service

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3.7

based on 7.1k Reviews

Video summary

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EXL Service Customer Service Executive Noida Reviews

Updated 4 Jan, 2024

Overall Rating

4.3/5

based on 10 reviews

Rating distribution

5 (50.0%)

3 (30.0%)

1 (10.0%)

0 (0%)

Category Ratings

4.8

Job security

4.3

Work-life balance

4.3

Skill development

4.2

Company culture

4.2

Work satisfaction

3.7

Promotions

3.2

Salary

What employees say about EXL Service?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

74% employees reported

Flexible timing

56% employees reported

No travel

87% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

3 reviews

4.4

Rated by Men

7 reviews

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10 reviews found

Sort by: Popular

Customer Service Executive in Noida

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Jan 2024

Likes

Job security

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Due to salary

Customer Service Executive in Noida

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2023

Likes

Amazing work life balance

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Low wages

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about EXL Service

View All

Hi All, I need help with selecting the right organization for the role of AWS-DevOps engineer role. I have offers from these two organizations: 1) EXL Services - Offering total CTC of 25 LPA (22.5 Fixed, C1 Manager band) (More inclined to take this one) 2) HCLtech - Offering total CTC of 22 LPA (18.7 Fixed , Associate Consultant) Which one to choose?

Got a question about EXL Service?

Ask anonymously on communities.

Customer Service Executive in Noida

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2022

Likes

Good place to work. No work preasure and the value of the company in the market is very good and awesome who ever hears that I am working in EXL says don't leave it's a good a nice company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 11 Apr 2021

Likes

Team members are supportive

Dislikes

There is lot of politics and the management doesn't address our issues. Salary and career growth is slow.

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 12 Apr 2021

Likes

This is very good platform for learners. And providing better opportunities in future to make a career in BPO/KPO sector as well.

Skill development - Good
Job security - Excellent

Dislikes

Starting Remuneration was not appropriate.

Work Details

My work life cycle was average and I did easily manage my life cycle. Because I am a student of management

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Oct 2018

Likes

Overall experience was best for my life.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Excellent

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Mar 2018

Likes

Nothing

Dislikes

Everything... No value of associates

Salary - Bad
Skill development - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Hectic and boaring

Work timings: Flexible Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about EXL Service.

Customer Service Executive in Noida

Center 3 Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 May 2019

Likes

I like in exl all office work.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Noida

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Apr 2021

Likes

Good work culture and secured job

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Customer Service Executive in Noida

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Sep 2017

Likes

Everything.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing really.

Work Details

Exciting.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

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EXL Service Customer Service Executive Reviews by Locations

EXL Service Customer Service Executive Pune Reviews

EXL Service Noida Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 EXL Service reviews submitted by EXL Service employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you. 74% of employees report...Read more