Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by EXL Service Team. If you also belong to the team, you can get access from here

EXL Service Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 6.7k Reviews

Filter reviews by

EXL Service Customer Care Executive Reviews

based on 153 reviews
Updated 29 Oct, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.4

Job Security

3.8

Company culture

3.7

Skill development

3.6

Work-Life balance

3.6

Work Satisfaction

3.4

Promotions/Appraisal

3.4

Salary & Benefits

Top Mentions in EXL Service Customer Care Executive Reviews

153 reviews found

Sort by: Popular

Similar companies for Customer Care Executive

View All
Genpact Reviews
4.5
 • 25 Reviews
WNS Reviews
3.1
 • 37 Reviews
TCS Reviews
3.6
 • 43 Reviews
Infosys Reviews
4.5
 • 6 Reviews
HCLTech Reviews
4.5
 • 22 Reviews
Tech Mahindra Reviews
3.5
 • 868 Reviews
Cognizant Reviews
4.1
 • 6 Reviews
Accenture Reviews
3.3
 • 50 Reviews
IBM Reviews
3.8
 • 35 Reviews
AGS Health Reviews
4.3
 • 5 Reviews
View more

View More

Logo
You are reading trusted reviews. Keep reading to find out more about EXL Service.

Discover interview dos and don'ts from real experiences

People also ask about EXL Service's Customer Care Executives

Is EXL Service a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 153 employee reviews, it's clear that most customer care executives have a positive experience working at EXL Service. Job Security holds the highest rating at 4.4, while salary & benefits is rated the lowest amongst all factors at 3.4. Read reviews about job security and salary & benefits on AmbitionBox.
Does EXL Service pay their Customer Care Executives well?
According to AmbitionBox reviews, EXL Service customer care executives rate their salary and benefits at 3.4 out of 5, based on 153 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service's customer care executives salaries here and to read reviews specifically about salary and benefits at EXL Service for customer care executives, click here.
How is the work culture at EXL Service for Customer Care Executives?
Work culture at EXL Service for customer care executives is rated 3.8 out of 5 by 153 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at EXL Service for customer care executives, click here.
How is the job security at EXL Service for Customer Care Executives?
Based on 153 reviews on AmbitionBox, EXL Service's customer care executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service for customer care executives, click here.

Tell us how to improve this page.

Gender Based Ratings for EXL Service Customer Care Executive

based on 145 reviews
4.8
Rated by 51 Women

Rated 4.9 for Job Security and 4.3 for Skill Development

women
3.6
Rated by 94 Men

Rated 4.1 for Job Security and 3.6 for Company Culture

men

Working Days for EXL Service Customer Care Executive

based on 153 reviews
Monday to Friday
80%
Rotational Shift
12%
Monday to Saturday
5%
Alternate Saturday off
2%
Other
1%

Work Timings for EXL Service Customer Care Executive

based on 153 reviews
Flexible timing
Strict (12.30am - 9.30pm)
Strict (12.30pm - 9.30pm)
63%
4%
3%
30% employees reported other strict timings

Shift Timings for EXL Service Customer Care Executive

based on 153 reviews
Day shift
Night shift
57%
43%

Business Travel for EXL Service Customer Care Executive

based on 153 reviews
No travel
78%
Within city
15%
International travel
4%
Within country
3%
EXL Service Customer Care Executive Salary
based on 333 salaries
₹1.1 L/yr - ₹6 L/yr
At par with the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
16 total responses
freemeal
Free meal
3 total responses
healthInsurance
Health insurance
9 total responses
officeGym
Office gym
7 total responses
+4 more benefits
Compare EXL Service with

Genpact

3.9
Compare

WNS

3.4
Compare

TCS

3.7
Compare

Infosys

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company