EXL Service is rated
4.0 out of 5 stars on
AmbitionBox, based on 153 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
EXL Service is rated
4.0 out of 5 stars on
AmbitionBox, based on 153 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in EXL Service Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Seniors are very supportive and the working area is very very good
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 09 Apr 2022
Likes
It has fixed office timing & they pay for extra woking time
Dislikes
Same monotonous typing work in kost projects... Nothing has much exposure to intreact with clients mostly in back office.
Work Details
Balanced
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Jan 2022
Likes
Job security ,work culture,management,and company policies were good .However Management could have been better.Company policies need improvement.
Dislikes
Exl Service transport needs improvement....
Work Details
Workife at Exl was hectic.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Cus. Customer care executive Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Oct 2019
Likes
I was selected in the first batch itself work. culture was excellent managers were very helpful lots of events had a blast of a time it reminds of of the song. song thos. those were. the best. days of my life. Than Thank you chairman sir.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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EXL Service.
Customer Care Executive in
Pune
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Apr 2018
Likes
I like the work culture and the recognition given to employees. It was excellent working with exl.
Dislikes
The transportation was not properly organised at that time
Work Details
It was organised and there are no extended working hours
People also ask about EXL Service's Customer Care Executives
Is EXL Service a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 153 employee reviews, it's clear that most customer care executives have a positive experience working at EXL Service. Job Security holds the highest rating at 4.4, while salary & benefits is rated the lowest amongst all factors at 3.4. Read reviews about job security and salary & benefits on AmbitionBox.
Does EXL Service pay their Customer Care Executives well?
According to AmbitionBox reviews, EXL Service customer care executives rate their salary and benefits at 3.4 out of 5, based on 153 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service's customer care executives salaries here and to read reviews specifically about salary and benefits at EXL Service for customer care executives, click here.
How is the work culture at EXL Service for Customer Care Executives?
Work culture at EXL Service for customer care executives is rated 3.8 out of 5 by 153 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at EXL Service for customer care executives, click here.
How is the job security at EXL Service for Customer Care Executives?
Based on 153 reviews on AmbitionBox, EXL Service's customer care executives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service for customer care executives, click here.
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EXL Service Customer Care Executive Reviews by Locations