EXL Service Customer Service Associate Reviews

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 25 employee reviews, it's clear that most customer service associates have an average experience working at EXL Service. Company culture holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about company culture and on AmbitionBox.

According to AmbitionBox reviews, EXL Service customer service associates rate their salary and benefits at 2.4 out of 5, based on 25 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about EXL Service's customer service associates salaries here .

Work culture at EXL Service for customer service associates is rated 3.4 out of 5 by 25 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at EXL Service for customer service associates, click here .

Based on 25 reviews on AmbitionBox, EXL Service's customer service associates rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at EXL Service.