EXL Service Senior Customer Service Executive Salaries by 80+ Employees (Updated 2025)

3 - 15 years exp.

₹1.5 Lakh - ₹4.8 Lakhs

Salary of majority employees

8% less than the average Senior Customer Service Executive Salary in Analytics & KPO Companies for 3 - 15 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 3 - 15 years exp. (53 salaries)	₹1.7 L/yr - ₹4.8 L/yr
Finance & Accounting Senior Customer Service Executive Salary 3 - 15 years exp. (4 salaries)	₹3.2 L/yr - ₹4 L/yr
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BFSI, Investments & Trading Senior Customer Service Executive Salary 3 - 5 years exp. (AmbitionBox Estimate)	₹2.1 L/yr - ₹3.9 L/yr
Procurement & Supply Chain Senior Customer Service Executive Salary 10 - 12 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹4.2 L/yr

Last Updated: 27 Dec 2024

Companies similar to EXL Service for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Genpact Senior Customer Service Executive Salary 1 - 11 years exp. (21 salaries)	₹2 L/yr - ₹5.2 L/yr 15% more
WNS Senior Customer Service Executive Salary 1 - 12 years exp. (144 salaries)	₹2.2 L/yr - ₹5.5 L/yr 25% more
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TCS Senior Customer Service Executive Salary 2 - 10 years exp. (107 salaries)	₹2 L/yr - ₹7 L/yr 29% more
Infosys Senior Customer Service Executive Salary 1 - 11 years exp. (12 salaries)	₹2.6 L/yr - ₹6.5 L/yr 14% more
HCLTech Senior Customer Service Executive Salary 2 - 8 years exp. (213 salaries)	₹1.7 L/yr - ₹5.8 L/yr 11% less
Tech Mahindra Senior Customer Service Executive Salary 0 - 8 years exp. (535 salaries)	₹1 L/yr - ₹5.7 L/yr 14% more
Cognizant Senior Customer Service Executive Salary 2 - 8 years exp. (41 salaries)	₹3.2 L/yr - ₹6 L/yr 36% more
Accenture Senior Customer Service Executive Salary 3 - 8 years exp. (147 salaries)	₹2.6 L/yr - ₹8 L/yr 53% more
Capgemini Senior Customer Service Executive Salary 2 - 8 years exp. (6 salaries)	₹3 L/yr - ₹5.5 L/yr 27% more
IBM Senior Customer Service Executive Salary 0 - 9 years exp. (15 salaries)	₹1 L/yr - ₹6 L/yr 19% less
Serco Senior Customer Service Executive Salary 1 - 7 years exp. (57 salaries)	₹1.1 L/yr - ₹4 L/yr 38% less
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Access Healthcare Senior Customer Service Executive Salary 3 - 6 years exp. (11 salaries)	₹3.5 L/yr - ₹5.3 L/yr 4% more
Cotiviti Senior Customer Service Executive Salary 6 - 9 years exp. (3 salaries)	₹4.1 L/yr - ₹6.2 L/yr 62% more

Senior Customer Service Executive salary at EXL Service ranges between ₹1.5 Lakh to ₹4.8 Lakhs per year for employees with experience between 3 years to 15 years. Salary estimates are based on 88 latest salaries received from various employees of EXL Service.

Experience wise EXL Service Senior Customer Service Executive salaries

Last Updated: 27 Dec 2024

Experience	Avg Annual Salary
3 years (13 salaries)	₹1.7 L/yr - ₹3.5 L/yr
4 years (10 salaries)	₹1.7 L/yr - ₹3.8 L/yr
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5 years (17 salaries)	₹1.5 L/yr - ₹3.5 L/yr
6 years (6 salaries)	₹1.7 L/yr - ₹4.3 L/yr
7 years (5 salaries)	₹2.5 L/yr - ₹4.3 L/yr
8 years (7 salaries)	₹2.3 L/yr - ₹4.3 L/yr
9 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹4.2 L/yr
10 years (5 salaries)	₹2.5 L/yr - ₹6.4 L/yr
11 years (7 salaries)	₹3 L/yr - ₹4.8 L/yr
12 years (6 salaries)	₹3 L/yr - ₹4.2 L/yr
13 years (5 salaries)	₹3.5 L/yr - ₹4.5 L/yr
14 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹7.3 L/yr
15+ years (4 salaries)	₹3.8 L/yr - ₹4.5 L/yr

View all

Similar Designation salaries in EXL Service

Customer Service Executive Salary

(172 salaries)

₹1.55 L/yr - ₹7 L/yr

Customer Care Executive Salary

(329 salaries)

₹1.1 L/yr - ₹5 L/yr

Customer Support Executive Salary

(29 salaries)

₹1.5 L/yr - ₹4.5 L/yr

Customer Service Associate Salary

(79 salaries)

₹1.7 L/yr - ₹5.05 L/yr

Customer Service Representative Salary

(12 salaries)

₹2.25 L/yr - ₹4.5 L/yr

Customer Service Manager Salary

(4 salaries)

₹3.2 L/yr - ₹10 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹1.8 L/yr - ₹2.3 L/yr

Sales Executive Salary

(AmbitionBox Estimate)

₹2.6 L/yr - ₹3.3 L/yr

Customer Support Associate Salary

(6 salaries)

₹1.8 L/yr - ₹3.2 L/yr

Senior Associate Salary

(2.4k salaries)

₹1.19 L/yr - ₹8 L/yr

Salary related reviews for EXL Service

3.1

Rated by 46 employees for salary & benefits

Senior Customer Service Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

5.0

• posted on 13 Sep 2017

3.0

for Salary and Benefits

Likes

I am so lucky to worked with exl where all seniors and colleagues are very supportive. If I talk about environment, very positive, friendly relationship between superior and subordinate. Even if I got chance to join exl, I will definitely join exl.

Skill development - Good

+4 more

Dislikes

I think overall company is a good but there is one problem that salary is not sufficient and not getting good appraisal as I was hired on low package but still not got good appraisal. Career growth it will take time as I'm looking for hr job but not getting opportunities.

Senior Associate in Noida (working remotely)

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 03 Oct 2024

2.0

for Salary and Benefits

Likes

Their work culture is good overe there all supervisors and managers are supportive.

Job security - Good

+3 more

Dislikes

Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.

Salary - Poor

+1 more

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 Jan 2024

2.0

for Salary and Benefits

Likes

Work from home . if you're a fresher graduate you can.

Dislikes

Salary... they give salary in penny, chillers, Managers. I want to take names Kiran and mukesh ( she is real evil ) Ther are the real enemy they will cut you down after hiring 1.5 lac to 2 lac freshers😆 this is how they justify their salary... You can't take you CL PL SL, if you want you have to work on Saturday, I don't know when or ever government will look these matters? They will deduct employees PF plus employers pension amount from your salary 😆😆😆 And because you are the employee you cant argue about it because boss is always right.. (This is Illigal) And HRs they will sell themselves in just 2 thousands. Good luck 🤞

Salary - Poor

+5 more

Customer Service Officer in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Sep 2023

1.0

for Salary and Benefits

Likes

Office is good and enough space in cafeteria but don't know how to manage criteria.

Dislikes

They are providing salary package less than previous organisation. Before attending interview first confirm how much they can offer you else you will waste your time in attending interview here and also lose your money for traveling.

Salary - Bad

+6 more

Process Associate in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 18 Oct 2023

3.0

for Salary and Benefits

Likes

floor community is the nature of EXL employees they makes community and tries to terminate to new hires and AM and Manager are deaf and dumb in many process

Dislikes

i don't like EXL floor community low salary package and long shift hours

Promotions - Poor

+1 more

see more salary related reviews

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What people are saying about EXL Service

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Hi All, I need help with selecting the right organization for the role of AWS-DevOps engineer role. I have offers from these two organizations: 1) EXL Services - Offering total CTC of 25 LPA (22.5 Fixed, C1 Manager band) (More inclined to take this one) 2) HCLtech - Offering total CTC of 22 LPA (18.7 Fixed , Associate Consultant) Which one to choose?

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EXL Service Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at EXL Service?

Senior Customer Service Executive salary at EXL Service in India ranges between ₹1.5 Lakhs to ₹4.8 Lakhs for experience between 3 years to 15 years. According to our estimates it is 8% less than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 88 latest salaries received from various employees of EXL Service India.

How does the salary of a Senior Customer Service Executive at EXL Service India compare with the average salary range for this job?

The average salary of a Senior Customer Service Executive at EXL Service is 8% less than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than EXL Service to a Senior Customer Service Executive in India?

Cotiviti Senior Customer Service Executive Salary - ₹4.1 Lakhs to ₹6.2 Lakhs per year
Accenture Senior Customer Service Executive Salary - ₹2.6 Lakhs to ₹8.0 Lakhs per year
Cognizant Senior Customer Service Executive Salary - ₹3.2 Lakhs to ₹6.0 Lakhs per year
TCS Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
Capgemini Senior Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.5 Lakhs per year

What is the salary of a Senior Customer Service Executive in companies similar to EXL Service in India?

WNS Senior Customer Service Executive Salary - ₹2.2 Lakhs to ₹5.5 Lakhs per year
Genpact Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹5.2 Lakhs per year
Infosys Senior Customer Service Executive Salary - ₹2.6 Lakhs to ₹6.5 Lakhs per year
Tech Mahindra Senior Customer Service Executive Salary - ₹1.0 Lakhs to ₹5.7 Lakhs per year
Access Healthcare Senior Customer Service Executive Salary - ₹3.5 Lakhs to ₹5.3 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Executive at EXL Service in India?

The estimated take-home salary of a Senior Customer Service Executive at EXL Service ranges between ₹24,746 per month to ₹26,188 per month in India. The take-home salary calculation is based on the average EXL Service Senior Customer Service Executive salary in India which ranges between ₹1.5 Lakhs to ₹4.8 Lakhs per year for employees with experience between 3 years to 15 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Executive at EXL Service?

According to AmbitionBox, 35% of the EXL Service Senior Customer Service Executives reported a notice period of 1 Month, 30% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 26 responses on AmbitionBox in last 2 years.

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EXL Service Senior Customer Service Executive Salaries

EXL Service Senior Customer Service Executive salary in India ranges between ₹1.5 Lakh to ₹4.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 88 EXL Service latest salaries received from various employees of EXL Service.

EXL Service Senior Customer Service Executive salaries in India

Companies similar to EXL Service for Senior Customer Service Executive

Latest annual salaries shared by EXL Service Senior Customer Service Executive

Experience wise EXL Service Senior Customer Service Executive salaries

Similar Designation salaries in EXL Service

Salary related reviews for EXL Service

Senior Customer Service Executive in Gurgaon / Gurugram

Senior Associate in Noida (working remotely)

Senior Associate in Noida

Customer Service Officer in Noida

Process Associate in Noida

EXL Service Senior Customer Service Executive Salary FAQs

Tell us how to improve this page.

EXL Service Senior Customer Service Executive Salaries by Location