Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by EXL Service Team. If you also belong to the team, you can get access from here

EXL Service Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 6.7k Reviews

Filter reviews by

EXL Service Senior Customer Service Executive Reviews

based on 46 reviews
Updated 23 Feb, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.9

Job Security

3.5

Skill development

3.4

Company culture

3.4

Work-Life balance

3.3

Work Satisfaction

3.1

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in EXL Service Senior Customer Service Executive Reviews

46 reviews found

Sort by: Popular

Similar companies

View All
Genpact Reviews
3.9
 • 29.8k Reviews
WNS Reviews
3.4
 • 10.5k Reviews
TCS Reviews
3.7
 • 84.4k Reviews
Infosys Reviews
3.7
 • 36.5k Reviews
HCLTech Reviews
3.6
 • 33.7k Reviews
Tech Mahindra Reviews
3.6
 • 33.1k Reviews
Cognizant Reviews
3.8
 • 47.2k Reviews
Accenture Reviews
3.9
 • 52.7k Reviews
Capgemini Reviews
3.8
 • 39k Reviews
IBM Reviews
4.1
 • 21.1k Reviews
View more

View More

Logo
You are reading trusted reviews. Keep reading to find out more about EXL Service.

Discover interview dos and don'ts from real experiences

Top trending discussions

View All
Career Advice
1w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
Got a question about EXL Service?
Ask anonymously on communities.
More about working at EXL Service

People also ask about EXL Service's Senior Customer Service Executives

How is EXL Service to work for?
EXL Service is rated 3.8 out of 5, based on 46 reviews by employees on AmbitionBox. EXL Service is known for Job Security which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at EXL Service read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at EXL Service?
According to AmbitionBox ratings, EXL Service employees rate its salary and benefits as 3.1 out of 5. You can know more about EXL Service Salaries at AmbitionBox
How is the work culture at EXL Service?
Work culture is rated 3.4 at EXL Service by 46 employees. While job security is rated 3.9 and work-life balance is rated 3.4 at EXL Service. Read detailed reviews by employees of EXL Service on AmbitionBox.

Tell us how to improve this page.

EXL Service Senior Customer Service Executive Reviews by Locations

EXL Service Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 46 EXL Service reviews submitted by EXL Service employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you. 76% of employees report...ed the working days at EXL Service as Monday to Friday. 55% employees reported the work timings at EXL Service as Flexible timing. Read more

Gender Based Ratings for EXL Service Senior Customer Service Executive

based on 45 reviews
4.3
Rated by 14 Women

Rated 4.9 for Job Security and 4.5 for Skill Development

women
3.6
Rated by 31 Men

Rated 3.6 for Job Security and 3.2 for Skill Development

men

Working Days for EXL Service Senior Customer Service Executive

based on 46 reviews
Monday to Friday
76%
Rotational Shift
21%
Other
3%

Work Timings for EXL Service Senior Customer Service Executive

based on 46 reviews
Flexible timing
Strict (12.30pm - 9.30pm)
Strict (5.30pm - 3.30am)
55%
9%
6%
30% employees reported other strict timings

Shift Timings for EXL Service Senior Customer Service Executive

based on 46 reviews
Day shift
Night shift
60%
40%

Business Travel for EXL Service Senior Customer Service Executive

based on 46 reviews
No travel
70%
Within city
15%
International travel
11%
Within country
4%
EXL Service Senior Customer Service Executive Salary
based on 83 salaries
₹1.5 L/yr - ₹4.8 L/yr
13% less than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for EXL Service Senior Customer Service Executive
cab
Office cab/shuttle
4 total responses
freemeal
Free meal
1 total response
officeGym
Office gym
2 total responses
childCareBenefits
Child care facility
1 total response
+2 more benefits
Compare EXL Service with

Genpact

3.9
Compare

WNS

3.4
Compare

TCS

3.7
Compare

Infosys

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company