EXL Service Senior Customer Service ExecutiveNoida Reviews
based on 17 reviews
Updated 5 Apr, 2023
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
4.4
Job Security
3.8
Skill development
3.7
Work-Life balance
3.4
Salary & Benefits
3.4
Work Satisfaction
3.3
Company culture
3.1
Promotions/Appraisal
EXL Service is rated
3.3 out of 5 stars on
AmbitionBox, based on 17 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
EXL Service is rated
3.3 out of 5 stars on
AmbitionBox, based on 17 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
17 reviews found
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Popular
Senior Customer Service Executive in
Noida
Full Time
·
Costumer Care Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 May 2022
Likes
Nothing
Dislikes
They only promotes their favorite ones.
Work Details
Sucks
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2022
Likes
It was amazing work place
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Apr 2023
Likes
Great Work place
Dislikes
Hard to get pramotion
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Sep 2017
Dislikes
Teammates and trainer is so good and also work environment better .
Work Details
Work days: Monday to Friday
(Flexible Timings)
Senior Customer Service Executive in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Sep 2022
Likes
Work culture, flexibility
Dislikes
Transport services
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Senior Customer Service Executive in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Job security which no other company offers.
Dislikes
Nothing
Work Details
Good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 May 2021
Likes
Good opportunity to grow skill and knowledge.
Dislikes
Salary is too low and career growth is slow.
Work Details
Work days: Monday to Friday
(Flexible Timings)
You are reading trusted reviews. Keep reading to find out more about
EXL Service.
Senior Customer Service Executive in
Noida
Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Aug 2020
Likes
its my privelage to work in such good company..employee centric....in dis pandemiv EXL support through out...good work and environment and culture..company policy are good
Ample growth opportunities but at what cost??? Exl value RESPECT has no place in the organization ..
Dislikes
No respect and professionalism .. Biased environment
Work Details
Work days: Rotational Shift
Senior Customer Service Executive in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Dec 2019
Likes
Teammates, Training, Job security.
Dislikes
The management of the company is terrible.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Senior Customer Service Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 21 Feb 2019
Likes
Work environment and management both are friendly.good work place for a fresher to quick start his/her career.
Dislikes
Transportation and food
Senior Customer Service Executive in
Noida
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Aug 2017
Likes
If any case process by randown then ek provide tthe new process fir employee
Dislikes
No
Work Details
Good
Work days: Monday to Friday
(Strict Timings)
Senior Customer Service Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 May 2019
Likes
Exl is excellent place to work. If I get an opportunity and good hike again, I would love to join. Thanks
Dislikes
It is overall very nice company and take care of their employees well, however there are some specific processes where providing training to new users are not good or ethical. I have worked in an insurance process (Travellers) for five years and had good experiences and memories with great management and clients. It was great time to work with such a good company EXL. Keep up with more business.
Work Details
I have worked with TRV & BG accounts and enjoyed my tenure overall.
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
Senior Customer Service Executive in
Noida
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Aug 2018
Likes
Job safety and friendly environment
Dislikes
New management in sum of process is very rude many time people feel like a Labour
Work Details
My work in exl as sr cca, I am working on Clint server for insurance process
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Nov 2020
Likes
Environment
Dislikes
Lesser salary
Work Details
Superb
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
Senior Customer Service Executive in
Noida
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 25 Jul 2018
Likes
Awesome organisation till the time i was working there . Have no idea about current situation