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3.7

based on 7.3k Reviews

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EXL Service Senior Customer Service Executive salaries in Pune (Updated 2025)

Annual salary range
2 - 15 years exp.
₹1.7 Lakh - ₹4.8 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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15% less than the average Senior Customer Service Executive Salary in IT Services & Consulting Companies for 2 - 15 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Executive Salary
2 - 15 years exp. (24 salaries)
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₹1.7 L/yr - ₹4.8 L/yr

BFSI, Investments & Trading
Senior Customer Service Executive Salary
2 - 5 years exp. (4 salaries)
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₹1.7 L/yr - ₹3 L/yr

Finance & Accounting
Senior Customer Service Executive Salary
11 - 15 years exp. (3 salaries)
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₹3.2 L/yr - ₹4 L/yr

Last Updated: 8 Mar 2025

Companies similar to EXL Service for Senior Customer Service Executive in Pune

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EXL Service Senior Customer Service Executive Salary

2 - 15 years exp. (33 salaries)
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₹1.7 L/yr - ₹4.8 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Cotiviti Senior Customer Service Executive Salary

6 - 9 years exp. (3 salaries)
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₹4.1 L/yr - ₹6.2 L/yr

arrow icon 66% more
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Tata Communications Senior Customer Service Executive Salary

3 - 10 years exp. (266 salaries)
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₹3.8 L/yr - ₹8.8 L/yr

arrow icon 105% more
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Conneqt Business Solutions Senior Customer Service Executive Salary

1 - 7 years exp. (189 salaries)
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₹1.1 L/yr - ₹4.5 L/yr

arrow icon 25% less
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Tata Communications Transformation Services Senior Customer Service Executive Salary

4 - 10 years exp. (160 salaries)
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₹4.9 L/yr - ₹8.7 L/yr

arrow icon 97% more
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Capita Senior Customer Service Executive Salary

1 - 9 years exp. (119 salaries)
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₹1.9 L/yr - ₹6 L/yr

arrow icon 15% more
Senior Customer Service Executive salary at EXL Service ranges between ₹1.7 Lakh to ₹4.8 Lakhs per year for employees with experience between 2 years to 15 years. Salary estimates are based on 33 latest salaries received from various employees of EXL Service.

Latest annual salaries shared by EXL Service Senior Customer Service Executive in Pune

1mo ago
₹3 Lakhs
3 years exp.
8mo ago
₹3.2 Lakhs
12 years exp.
11mo ago
₹3.2 Lakhs
11 years exp.
1y ago
₹3.5 Lakhs
5 years exp.
1y ago
₹4 Lakhs
15 years exp.
1y ago
avg blur mobile
3 years exp.

Experience wise EXL Service Senior Customer Service Executive salaries in Pune

Last Updated: 8 Mar 2025

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹2.2 L/yr - ₹2.9 L/yr
3 years  (6 salaries)

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₹2 L/yr - ₹3.5 L/yr
4 years  (3 salaries)

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₹1.7 L/yr - ₹3 L/yr
5 years  (8 salaries)

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₹2 L/yr - ₹3.5 L/yr
6 years (AmbitionBox Estimate)

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₹2.7 L/yr - ₹3.4 L/yr
View all

Similar Designation salaries in EXL Service

Senior Associate Salary
(412 salaries)
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₹1.3 L/yr - ₹8 L/yr
Customer Care Executive Salary
(116 salaries)
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₹1.25 L/yr - ₹4.2 L/yr
Customer Service Executive Salary
(86 salaries)
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₹1.05 L/yr - ₹6 L/yr
Customer Service Associate Salary
(38 salaries)
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₹1.9 L/yr - ₹5.05 L/yr
Customer Support Executive Salary
(19 salaries)
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₹2 L/yr - ₹4 L/yr
Customer Service Representative Salary
(7 salaries)
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₹2.3 L/yr - ₹4.5 L/yr
Customer Support Associate Salary
(4 salaries)
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₹1.8 L/yr - ₹3.2 L/yr

Salary related reviews for EXL Service

3.6

Rated by 18 employees for salary & benefits

Senior Customer Service Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

5.0
  •  posted on 13 Sep 2017
3.0
 for  Salary and Benefits

Likes

I am so lucky to worked with exl where all seniors and colleagues are very supportive. If I talk about environment, very positive, friendly relationship between superior and subordinate. Even if I got chance to join exl, I will definitely join exl.

read more
  • Skill development - Good
    • +4 more

Dislikes

I think overall company is a good but there is one problem that salary is not sufficient and not getting good appraisal as I was hired on low package but still not got good appraisal. Career growth it will take time as I'm looking for hr job but not getting opportunities.

read more

Senior Associate in Noida

Full Time

 · 

Other Department

1.0
  •  posted on 21 Mar 2025
1.0
 for  Salary and Benefits

Likes

As an organisation EXL may be good but the process under which I worked was pathetic and the manegement sucks.

Dislikes

The toxic culture, they don't pay the same amount to employees who have been working hard here from last 4-5 years but they pay the current market payout to the new employees

read more
  • Salary - Bad
    • +5 more

Customer Service Executive in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 02 Feb 2025
4.0
 for  Salary and Benefits

Likes

I like the culture and the atmosphere of the office. Management is also the plus point of the review and they should also be appreciated for there hard work.

read more
  • Salary - Good
    • +5 more

Dislikes

Salary package is excellent for experienced. Fresher will get the decent amount.

read more

Senior Associate in Noida (working remotely)

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 03 Oct 2024
2.0
 for  Salary and Benefits

Likes

Their work culture is good overe there all supervisors and managers are supportive.

  • Job security - Good
    • +3 more

Dislikes

Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.

read more
  • Salary - Poor
    • +1 more

Senior Associate in Noida

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 05 Jan 2024
2.0
 for  Salary and Benefits

Likes

Work from home . if you're a fresher graduate you can.

Dislikes

Salary... they give salary in penny, chillers, Managers. I want to take names Kiran and mukesh ( she is real evil ) Ther are the real enemy they will cut you down after hiring 1.5 lac to 2 lac freshers😆 this is how they justify their salary... You can't take you CL PL SL, if you want you have to work on Saturday, I don't know when or ever government will look these matters? They will deduct employees PF plus employers pension amount from your salary 😆😆😆 And because you are the employee you cant argue about it because boss is always right.. (This is Illigal) And HRs they will sell themselves in just 2 thousands. Good luck 🤞

read more
  • Salary - Poor
    • +5 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

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Salary Discussions, Hike & Promotions
2w (edited)
kirayagami1
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works at
TCS
Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
Option 1
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Option 2
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EXL Service Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at EXL Service in Pune?
The average salary of a Senior Customer Service Executive at EXL Service in Pune typically ranges from ₹1.7 Lakhs to ₹4.8 Lakhs per year, depending on experience (from 2 years to 15 years).

The top 10% of Senior Customer Service Executive in Pune at EXL Service earn more than ₹3.8 Lakhs per year, and the top 1% earn over ₹4.8 Lakhs per year. Senior Customer Service Executive Salaries at EXL Service can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ EXL Service employees in India.
What is the estimated take home salary of a Senior Customer Service Executive at EXL Service in Pune?
The estimated take-home salary of a Senior Customer Service Executive at EXL Service in Pune typically ranges from ₹23,937 to ₹25,391 per month. This is based on the average salary range of ₹1.7 Lakhs to ₹4.8 Lakhs per year for employees with experience ranging from 2 years to 15 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of EXL Service. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than EXL Service for Senior Customer Service Executive in India?
Tata Communications ₹3.8 Lakhs to ₹8.8 Lakhs per year
Tata Communications Transformation Services ₹4.9 Lakhs to ₹8.7 Lakhs per year
Cotiviti ₹4.1 Lakhs to ₹6.2 Lakhs per year
Capita ₹1.9 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by EXL Service, depending on the role and experience level.
What is the salary of a Senior Customer Service Executive in companies similar to EXL Service in Pune?
The salary of a Senior Customer Service Executive at companies similar to EXL Service in Pune varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Conneqt Business Solutions ₹1.1 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Executive at EXL Service in Pune?
The salary growth for a Senior Customer Service Executive at EXL Service in Pune depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive in Pune can expect the following growth trajectory at EXL Service:

Experience Average Salary Range
2 years ₹2.2 Lakhs to ₹2.9 Lakhs per year
3 years ₹2.0 Lakhs to ₹3.5 Lakhs per year
4 years ₹1.7 Lakhs to ₹3.0 Lakhs per year
5 years ₹2.0 Lakhs to ₹3.5 Lakhs per year
and so on.

Tell us how to improve this page.

EXL Service Senior Customer Service Executive salary in Pune ranges between ₹1.7 Lakh to ₹4.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 33 EXL Service latest salaries received from various employees of EXL Service.