Senior Customer Service Executive Salary in Pune (Updated 2025)

Likes

You can expect your salary before the date. Supportive trainers and all other seniors.

Dislikes

Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.

Likes

Team and colleague

Dislikes

...at all . Every thing is done on favouritism and partiality. No decent appraisal. They expect u to look after other department as well with same salary. Bottom level agents are considered as robots here. No leaves and preferences are given on time. Work culture is worst here.

Likes

Working timing is good, Salary come on time , great place for girls as they get job nearest to home

Dislikes

Working culture is toxic in some branches as there is lot of gap between management and employees. Employees do not able to contact HR for their problems. Appraisal and increment is not good as only buttering people get that.

Likes

I like the job security and salary credited on time. Also, I like comfortable with job.

Dislikes

In few them they do politics and no more activities on floor. In our team most of them agent come and do work and go their home. No existing for coming job or any activity or talking discuss apart from job parameters

Likes

Salary on time but less as compared to market. I was in permanent WFH so work culture was not a point for me. Lucky all managers were good for me.

Dislikes

Quarterly your manager would be changed. Very rare promotion changes. Ops manager would not consider you nor your TL.