EXL Service Customer Service Executive Reviews

Likes

Average

Dislikes

Not so good not too bad

Likes

Great co worker great team leader work friendly

Dislikes

Shift Getting stretched upto 10 hours a day

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good place to work. No work preasure and the value of the company in the market is very good and awesome who ever hears that I am working in EXL says don't leave it's a good a nice company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I'm very happy this organization

Dislikes

I have a work load

Likes

Work balance.

Dislikes

Salary hike should be improved

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I cannot deny that some manager and senior employees are really good, decent, professional and helping.

Dislikes

Favouritism, office politics, trainer and some team leaders using undue influence over their subordinates. The admin department is very lazy in updating employee details. I my personal experience my pf account was not attached with my aadhar card. After leaving their company they hardly support you. You are not even allowed to entertheir office premises actually PG high commission had to pressurise them to corporate with me regarding my pf which ironically my hard earned money....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Exl company is one of the secure job company i ever heard.but I'm so sorry to say i was gone through very bad experience. When i was got selected,i was very excited and i decide to work till my pention time. I thought i secure my future career life. But everything till training. After 20days of training i enter the floor, 1,2 weak was good n they give me team manager. After that i started facing problem. I don't know how will I express my trust and love for the company. With all this bad treatment i got ....Read More

Dislikes

I was working with NEXT process. I got very bad experience that also bcoz of my honest. No one was ready to help they are sending me here n there and later on they are lying to me. They thought i don't know anything.but i know everything i just love the company so much that's why i was barely waiting for there changes but in My lastweek i came to know who are so called trying to help they are the one who spoil and lying to me. When i ask why if you say I'm not qualify for voice call, what about chat and email without talking to me.not meeting with me they told i got rejected bcoz you're not strong in process. Without giving test n without asking me questions how do you know I'm not strong in process. N 1 manager said not about the process . bcoz of someone. I search who is someone n i come to know that person whom i trust n share to him all my weakness and strength too. He only the one told me don't to honest here people are not good. After i left from EXL company I'm not able to join in other companies bcoz I'm scared those bad leader if i met in another place again. I'm very sorry to say about this company which company i really love , people hurts me emotionally alot....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing, there is nothing to like about this company, . management is like worst, they are not treating like professionally.

Dislikes

Everything, the most worst things here , management, they torture mentally ,thier employee on the daily basis.

Work Details

Work days: Monday to Friday

Likes

Full support and better environment. I have completed 4 years in EXL.

Dislikes

I have nothing. All good.

Likes

All good

Dislikes

Salary based very poor company

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Too bad place Alot of politics, always degrade employees 10 hours shift and very less opportunity to grow

Dislikes

Voice process is like hell to work in they never appriciate the employee nor give them chance to grow neither earn good incentive after every 4-6 months they change your process. But if u want to join back office then u can trust exl blindly as all supervisor and managers are very supportive in back office

Work Details

Very bad hectic schedule never understand any emergency leave give an shift any time very bad

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Here is most important thing is Job security

Dislikes

When you take a unsechedule leave so here is deducted 1500 rupees from your P4P.

Work Details

Very Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.