Add office photos
Engaged Employer
i
This company page is being actively managed by
EXL Service Team. If you also belong to the team, you
can get access from
here
EXL Service
Compare
Filter reviews by
Top Mentions
in EXL Service Customer Service Executive Reviews
36 reviews found
Sort by:
Popular
What people are saying about EXL Service
View All
waikatiti
works at
ICICI Bank
Offer Discussion
Hi all, I'm a data scientist with over-all 3.6 YoE and 2.6 YoE in Data science. I work in Banking, specifically in Model Development, Validation and monitoring. My tech expertise lies in Python, SQL & Machine Learning. I have got an offer from EXL services, with a Total CTC of 11.1 LPA.
My current CTC is 5.9 LPA. The location is remote.
Am I being paid fairly? If not, how much should I ask for? Please help a rookie out. Thanks in advance
Got a question about EXL Service?
Ask anonymously on communities.
Similar companies for Customer Service Executive
You are reading trusted reviews. Keep reading to find out more about
EXL Service.
Discover interview dos and don'ts from real experiences
People also ask about EXL Service's Customer Service Executives
Is EXL Service a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 36 employee reviews, it's clear that most customer service executives have an average experience working at EXL Service. Job Security holds the highest rating at 3.9, while salary & benefits is rated the lowest amongst all factors at 2.9. Read reviews about job security and salary & benefits on AmbitionBox.
Does EXL Service pay their Customer Service Executives well?
According to AmbitionBox reviews, EXL Service customer service executives rate their salary and benefits at 2.9 out of 5, based on 36 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about EXL Service's customer service executives salaries here and to read reviews specifically about salary and benefits at EXL Service for customer service executives, click here.
How is the work culture at EXL Service for Customer Service Executives?
Work culture at EXL Service for customer service executives is rated 3.6 out of 5 by 36 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at EXL Service for customer service executives, click here.
How is the job security at EXL Service for Customer Service Executives?
Based on 36 reviews on AmbitionBox, EXL Service's customer service executives rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at EXL Service for customer service executives, click here.
Tell us how to improve this page.
EXL Service Customer Service Executive Reviews by Locations
- Home >
- Reviews >
- EXL Service Reviews >
- EXL Service Customer Service Executive Reviews
Gender Based Ratings for EXL Service Customer Service Executive
based on 34 reviews
Rated by 17
Women
Rated by 17
Men
Working Days for EXL Service Customer Service Executive
based on 36 reviews
Monday to Friday
71%
Rotational Shift
21%
Monday to Saturday
8%
Work Timings for EXL Service Customer Service Executive
based on 36 reviews
Flexible timing
Strict (7.30pm - 4.30am)
Strict (6pm - 3.30am)
73%
5%
5%
17% employees reported other strict timings
Shift Timings for EXL Service Customer Service Executive
based on 36 reviews
Night shift
Day shift
60%
40%
Business Travel for EXL Service Customer Service Executive
based on 36 reviews
No travel
92%
Within city
8%
21%
more
than the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
5 total
responses
Health insurance
3 total
responses
Office gym
3 total
responses
Job/Soft skill training
3 total
responses
Compare EXL Service with
Genpact
Compare
WNS
Compare
TCS
Compare
Infosys
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Rate your company