EXL Service Customer Service Representative Salaries by 10+ Employees (Updated 2025)

0 - 6 years exp.

₹2.3 Lakhs - ₹5 Lakhs

Avg. annual salary

Monthly In-hand Salary

11% more than the average Customer Service Representative Salary in IT Services & Consulting Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Representative Salary 1 - 5 years exp. (6 salaries)	₹2.4 L/yr - ₹4.6 L/yr
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Sales & Business Development Customer Service Representative Salary 2 - 6 years exp. (3 salaries)	₹3 L/yr - ₹5 L/yr

Last Updated: 3 Apr 2025

Companies similar to EXL Service for Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Serco Customer Service Representative Salary 1 - 4 years exp. (9 salaries)	₹1 L/yr - ₹3.3 L/yr 42% less
Hgs Services Customer Service Representative Salary 0 - 2 years exp. (5 salaries)	₹1.2 L/yr - ₹3.2 L/yr 51% less
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Cotiviti Customer Service Representative Salary 5 - 8 years exp. (4 salaries)	₹3.9 L/yr - ₹5 L/yr 25% more
Straive Customer Service Representative Salary 2 - 8 years exp. (4 salaries)	₹2 L/yr - ₹3.6 L/yr 22% less
Sutherland Healthcare Solutions Customer Service Representative Salary 0 - 6 years exp. (3 salaries)	₹2 L/yr - ₹4 L/yr 10% less

Customer Service Representative salary at EXL Service ranges between ₹2.3 Lakhs to ₹5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 14 latest salaries received from various employees of EXL Service.

Experience wise EXL Service Customer Service Representative salaries

Last Updated: 3 Apr 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr
1 year (4 salaries)	₹2.3 L/yr - ₹3 L/yr
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2 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
3 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
4 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.4 L/yr
5 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.8 L/yr
6 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.2 L/yr

View all

Similar Designation salaries in EXL Service

Customer Service Executive Salary

(179 salaries)

₹1.05 L/yr - ₹6 L/yr

Customer Service Associate Salary

(81 salaries)

₹1.5 L/yr - ₹5.05 L/yr

Customer Service Manager Salary

(4 salaries)

₹3.2 L/yr - ₹10 L/yr

Customer Care Executive Salary

(302 salaries)

₹1.1 L/yr - ₹5 L/yr

Customer Support Executive Salary

(37 salaries)

₹1.8 L/yr - ₹5.5 L/yr

Customer Support Associate Salary

(6 salaries)

₹1.8 L/yr - ₹3.2 L/yr

Senior Customer Service Executive Salary

(93 salaries)

₹1.5 L/yr - ₹4.8 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹1.1 L/yr - ₹1.4 L/yr

Service Engineer Salary

(4 salaries)

₹6.5 L/yr - ₹15 L/yr

Senior Associate Salary

(2.4k salaries)

₹1.05 L/yr - ₹8.5 L/yr

Salary related reviews for EXL Service

3.6

Rated by 4 employees for salary & benefits

Senior Associate in Noida

Full Time

Other Department

1.0

• posted on 21 Mar 2025

1.0

for Salary and Benefits

Likes

As an organisation EXL may be good but the process under which I worked was pathetic and the manegement sucks.

Dislikes

The toxic culture, they don't pay the same amount to employees who have been working hard here from last 4-5 years but they pay the current market payout to the new employees

Salary - Bad

+5 more

Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 02 Feb 2025

4.0

for Salary and Benefits

Likes

I like the culture and the atmosphere of the office. Management is also the plus point of the review and they should also be appreciated for there hard work.

Salary - Good

+5 more

Dislikes

Salary package is excellent for experienced. Fresher will get the decent amount.

Senior Associate in Noida (working remotely)

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 03 Oct 2024

2.0

for Salary and Benefits

Likes

Their work culture is good overe there all supervisors and managers are supportive.

Job security - Good

+3 more

Dislikes

Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.

Salary - Poor

+1 more

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 Jan 2024

2.0

for Salary and Benefits

Likes

Work from home . if you're a fresher graduate you can.

Dislikes

Salary... they give salary in penny, chillers, Managers. I want to take names Kiran and mukesh ( she is real evil ) Ther are the real enemy they will cut you down after hiring 1.5 lac to 2 lac freshers😆 this is how they justify their salary... You can't take you CL PL SL, if you want you have to work on Saturday, I don't know when or ever government will look these matters? They will deduct employees PF plus employers pension amount from your salary 😆😆😆 And because you are the employee you cant argue about it because boss is always right.. (This is Illigal) And HRs they will sell themselves in just 2 thousands. Good luck 🤞

Salary - Poor

+5 more

Customer Service Officer in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Sep 2023

1.0

for Salary and Benefits

Likes

Office is good and enough space in cafeteria but don't know how to manage criteria.

Dislikes

They are providing salary package less than previous organisation. Before attending interview first confirm how much they can offer you else you will waste your time in attending interview here and also lose your money for traveling.

Salary - Bad

+6 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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EXL Service Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at EXL Service ?

The average salary of a Customer Service Representative at EXL Service in India typically ranges from ₹2.3 Lakhs to ₹5.0 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Customer Service Representative at EXL Service earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Service Representative Salaries at EXL Service can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ EXL Service employees in India.

What is the estimated take home salary of a Customer Service Representative at EXL Service in India?

The estimated take-home salary of a Customer Service Representative at EXL Service in India typically ranges from ₹25,870 to ₹27,296 per month. This is based on the average salary range of ₹2.3 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of EXL Service. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than EXL Service for Customer Service Representative in India?

Cotiviti

₹3.9 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by EXL Service, depending on the role and experience level.

What is the salary of a Customer Service Representative in companies similar to EXL Service in India?

The salary of a Customer Service Representative at companies similar to EXL Service in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Sutherland Healthcare Solutions	₹2.0 Lakhs to ₹4.0 Lakhs per year
Straive	₹2.0 Lakhs to ₹3.6 Lakhs per year
Serco	₹1.0 Lakhs to ₹3.3 Lakhs per year
Hgs Services	₹1.2 Lakhs to ₹3.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Representative at EXL Service in India?

The salary growth for a Customer Service Representative at EXL Service depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at EXL Service:

Experience	Average Salary Range
Fresher	₹2.3 Lakhs to ₹3.0 Lakhs per year
1 year	₹2.3 Lakhs to ₹3.0 Lakhs per year
2 years	₹2.9 Lakhs to ₹3.7 Lakhs per year
3 years	₹3.2 Lakhs to ₹4.1 Lakhs per year

and so on.

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EXL Service Customer Service Representative Salaries

EXL Service Customer Service Representative salary in India ranges between ₹2.3 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 14 EXL Service latest salaries received from various employees of EXL Service.