EXL Service Customer Service Manager Salaries by 4 Employees (Updated 2025)

1 - 11 years exp.

₹3.2 Lakhs - ₹10 Lakhs

Low Confidence

Salary of majority employees

11% more than the average Customer Service Manager Salary in Analytics & KPO Companies for 1 - 11 years of experience

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Last Updated: 10 Jun 2024

Companies similar to EXL Service for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Manager Salary 4 - 21 years exp. (21 salaries)	₹2.9 L/yr - ₹12.6 L/yr 17% more
Wipro Customer Service Manager Salary 1 - 5 years exp. (4 salaries)	₹1.6 L/yr - ₹6.3 L/yr 27% less	1 job opening
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Infosys Customer Service Manager Salary 3 - 14 years exp. (4 salaries)	₹5 L/yr - ₹22 L/yr 101% more
HCLTech Customer Service Manager Salary 9 - 18 years exp. (4 salaries)	₹9.2 L/yr - ₹27.8 L/yr 205% more
Tech Mahindra Customer Service Manager Salary 1 - 14 years exp. (25 salaries)	₹2.1 L/yr - ₹7 L/yr 28% less
Genpact Customer Service Manager Salary 9 - 15 years exp. (5 salaries)	₹3.5 L/yr - ₹13 L/yr 28% more
Cognizant Customer Service Manager Salary 5 - 9 years exp. (5 salaries)	₹5.5 L/yr - ₹17 L/yr 54% more
Accenture Customer Service Manager Salary 0 - 14 years exp. (27 salaries)	₹1.8 L/yr - ₹9.6 L/yr 24% less
IBM Customer Service Manager Salary 1 - 17 years exp. (5 salaries)	₹2 L/yr - ₹18 L/yr 54% more
Capgemini Customer Service Manager Salary 2 - 5 years exp. (5 salaries)	₹3.8 L/yr - ₹9.5 L/yr 2% less	1 job opening
WNS Customer Service Manager Salary 5 - 13 years exp. (5 salaries)	₹2.5 L/yr - ₹8.2 L/yr 17% less
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Customer Service Manager salary at EXL Service ranges between ₹3.2 Lakhs to ₹10 Lakhs per year for employees with experience between 1 year to 11 years. Salary estimates are based on 4 latest salaries received from various employees of EXL Service.

Experience wise EXL Service Customer Service Manager salaries

Last Updated: 10 Jun 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.2 L/yr
2 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr
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3 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr
4 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹5.8 L/yr
5 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹6.1 L/yr
6 years (AmbitionBox Estimate)	₹6.1 L/yr - ₹11.6 L/yr
7 years (AmbitionBox Estimate)	₹6.4 L/yr - ₹8.2 L/yr
8 years (AmbitionBox Estimate)	₹7 L/yr - ₹8.9 L/yr
9 years (AmbitionBox Estimate)	₹7.6 L/yr - ₹9.7 L/yr
10 years (AmbitionBox Estimate)	₹8.2 L/yr - ₹10.5 L/yr
11 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹10 L/yr

View all

Similar Designation salaries in EXL Service

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Customer Relationship Manager Salary

(AmbitionBox Estimate)

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₹2.25 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

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Customer Support Associate Salary

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Branch Manager Salary

(AmbitionBox Estimate)

₹16.7 L/yr - ₹21.3 L/yr

Service Engineer Salary

(4 salaries)

₹6.5 L/yr - ₹15 L/yr

Customer Support Executive Salary

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₹1.5 L/yr - ₹4.5 L/yr

Relationship Manager Salary

(AmbitionBox Estimate)

₹28.8 L/yr - ₹36.8 L/yr

Top skills at EXL Service for Customer Service Manager

voice process Customer Service

Salary related reviews for EXL Service

Senior Associate in Noida (working remotely)

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 03 Oct 2024

2.0

for Salary and Benefits

Likes

Their work culture is good overe there all supervisors and managers are supportive.

Job security - Good

+3 more

Dislikes

Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.

Salary - Poor

+1 more

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 Jan 2024

2.0

for Salary and Benefits

Likes

Work from home . if you're a fresher graduate you can.

Dislikes

Salary... they give salary in penny, chillers, Managers. I want to take names Kiran and mukesh ( she is real evil ) Ther are the real enemy they will cut you down after hiring 1.5 lac to 2 lac freshers😆 this is how they justify their salary... You can't take you CL PL SL, if you want you have to work on Saturday, I don't know when or ever government will look these matters? They will deduct employees PF plus employers pension amount from your salary 😆😆😆 And because you are the employee you cant argue about it because boss is always right.. (This is Illigal) And HRs they will sell themselves in just 2 thousands. Good luck 🤞

Salary - Poor

+5 more

Customer Service Officer in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Sep 2023

1.0

for Salary and Benefits

Likes

Office is good and enough space in cafeteria but don't know how to manage criteria.

Dislikes

They are providing salary package less than previous organisation. Before attending interview first confirm how much they can offer you else you will waste your time in attending interview here and also lose your money for traveling.

Salary - Bad

+6 more

Process Associate in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 18 Oct 2023

3.0

for Salary and Benefits

Likes

floor community is the nature of EXL employees they makes community and tries to terminate to new hires and AM and Manager are deaf and dumb in many process

Dislikes

i don't like EXL floor community low salary package and long shift hours

Promotions - Poor

+1 more

Senior Associate in Noida

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 14 Jul 2023

1.0

for Salary and Benefits

Likes

Nothing special to say well for EXL Services.

Dislikes

No Given good aapraisal and promotion. Very bad experience I face in EXL Services. The salary package in which I joined as a fresher in EXL Services. after completing 4 years in EXL hardly 25 to 30 thousands rupees increased in my salary package.

Salary - Bad

+4 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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EXL Service Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at EXL Service?

Customer Service Manager salary at EXL Service in India ranges between ₹3.2 Lakhs to ₹10.0 Lakhs for experience between 1 years to 11 years. According to our estimates it is 11% more than the average Customer Service Manager Salary in India. Salary estimates are based on 4 latest salaries received from various employees of EXL Service India.

How does the salary of a Customer Service Manager at EXL Service India compare with the average salary range for this job?

The average salary of a Customer Service Manager at EXL Service is 11% more than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at EXL Service?

voice process and Customer Service are some of the popular skills required to work as a Customer Service Manager at EXL Service India.

Which similar companies are paying more than EXL Service to a Customer Service Manager in India?

HCLTech Customer Service Manager Salary - ₹9.2 Lakhs to ₹27.8 Lakhs per year
Infosys Customer Service Manager Salary - ₹5.0 Lakhs to ₹22.0 Lakhs per year
Cognizant Customer Service Manager Salary - ₹5.5 Lakhs to ₹17.0 Lakhs per year
IBM Customer Service Manager Salary - ₹2.0 Lakhs to ₹18.0 Lakhs per year
Genpact Customer Service Manager Salary - ₹3.5 Lakhs to ₹13.0 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to EXL Service in India?

TCS Customer Service Manager Salary - ₹2.9 Lakhs to ₹12.6 Lakhs per year
Capgemini Customer Service Manager Salary - ₹3.8 Lakhs to ₹9.5 Lakhs per year
WNS Customer Service Manager Salary - ₹2.5 Lakhs to ₹8.2 Lakhs per year
Accenture Customer Service Manager Salary - ₹1.8 Lakhs to ₹9.6 Lakhs per year
Wipro Customer Service Manager Salary - ₹1.6 Lakhs to ₹6.3 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at EXL Service in India?

The estimated take-home salary of a Customer Service Manager at EXL Service ranges between ₹49,076 per month to ₹50,236 per month in India. The take-home salary calculation is based on the average EXL Service Customer Service Manager salary in India which ranges between ₹3.2 Lakhs to ₹10.0 Lakhs per year for employees with experience between 1 years to 11 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at EXL Service?

According to AmbitionBox, 100% of the EXL Service Customer Service Managers reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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EXL Service Customer Service Manager Salaries

EXL Service Customer Service Manager salary in India ranges between ₹3.2 Lakhs to ₹10 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 EXL Service latest salaries received from various employees of EXL Service.