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3.6

based on 33k Reviews

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Tech Mahindra Customer Service Manager salaries in India

Annual salary range
1 - 14 years exp.
₹2.1 Lakhs - ₹7 Lakhs
Salary of majority employees
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19% less than the average Customer Service Manager Salary in IT Services & Consulting Companies for 1 - 14 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
2 - 14 years exp. (13 salaries)
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₹2.6 L/yr - ₹10.1 L/yr

Sales & Business Development
Customer Service Manager Salary
1 - 8 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹7 L/yr

BFSI, Investments & Trading
Customer Service Manager Salary
4 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹5.4 L/yr

Last Updated: 24 Nov 2024

Companies similar to Tech Mahindra for Customer Service Manager

Company name Avg Annual Salary Open Jobs
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TCS Customer Service Manager Salary

0 - 21 years exp. (25 salaries)

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₹3 L/yr - ₹13.4 L/yr

arrow icon 68% more
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Infosys Customer Service Manager Salary

3 - 14 years exp. (4 salaries)

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₹5 L/yr - ₹22 L/yr

arrow icon 175% more
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Wipro Customer Service Manager Salary

1 - 8 years exp. (8 salaries)

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₹1.6 L/yr - ₹3.9 L/yr

arrow icon 44% less
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HCLTech Customer Service Manager Salary

9 - 18 years exp. (6 salaries)

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₹7.8 L/yr - ₹27.8 L/yr

arrow icon 313% more
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Cognizant Customer Service Manager Salary

5 - 13 years exp. (6 salaries)

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₹5.5 L/yr - ₹15.1 L/yr

arrow icon 138% more
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Accenture Customer Service Manager Salary

0 - 14 years exp. (27 salaries)

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₹1.8 L/yr - ₹9.6 L/yr

arrow icon 3% more
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Capgemini Customer Service Manager Salary

2 - 5 years exp. (5 salaries)

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₹3.8 L/yr - ₹9.5 L/yr

arrow icon 34% more
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IBM Customer Service Manager Salary

1 - 17 years exp. (5 salaries)

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₹2 L/yr - ₹18 L/yr

arrow icon 111% more
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₹2 L/yr - ₹5.1 L/yr

arrow icon 25% less
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Genpact Customer Service Manager Salary

2 - 13 years exp. (5 salaries)

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₹3.5 L/yr - ₹7 L/yr

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1 job opening
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₹6.4 L/yr - ₹15 L/yr

arrow icon 117% more
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₹2.1 L/yr - ₹8 L/yr

arrow icon 11% more
Customer Service Manager salary at Tech Mahindra ranges between ₹2.1 Lakhs to ₹7 Lakhs per year for employees with experience between 1 year to 14 years. Salary estimates are based on 25 latest salaries received from various employees of Tech Mahindra.

Latest annual salaries shared by Tech Mahindra Customer Service Manager

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Experience wise Tech Mahindra Customer Service Manager salaries

Last Updated: 24 Nov 2024

Experience Avg Annual Salary
1 year  (3 salaries)

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₹2 L/yr - ₹3.6 L/yr
2 years  (3 salaries)

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₹3.3 L/yr - ₹5.3 L/yr
3 years  (5 salaries)

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₹2 L/yr - ₹5 L/yr
4 years (AmbitionBox Estimate)

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₹2.5 L/yr - ₹7.3 L/yr
5 years (AmbitionBox Estimate)

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₹2.5 L/yr - ₹7.6 L/yr
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Similar Designation salaries in Tech Mahindra

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₹2 L/yr - ₹3.6 L/yr
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₹0.9 L/yr - ₹5 L/yr
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₹0.95 L/yr - ₹7.4 L/yr
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₹1.8 L/yr - ₹5.7 L/yr
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₹1.35 L/yr - ₹6 L/yr
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₹0.8 L/yr - ₹7.5 L/yr
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₹0.6 L/yr - ₹4.36 L/yr
Branch Manager Salary
(5 salaries)
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₹2.16 L/yr - ₹6.56 L/yr
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₹1.8 L/yr - ₹9.77 L/yr
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₹0.6 L/yr - ₹4.8 L/yr

Top skills at Tech Mahindra for Customer Service Manager

Customer Management Operations Management Customer Retention Customer Service Management

Salary related reviews for Tech Mahindra

3.8

Rated by 9 employees for salary & benefits

Full Time

 · 

Merchandising, Retail & eCommerce Department

3.0
  •  posted on 14 Dec 2024

3.0
 for  Salary and Benefits

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

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Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Nov 2024

1.0
 for  Salary and Benefits

Likes

I was working at noida location. there was very bad condidition of employee TL or AM behaviour like uneducated. there was many employee quit job due that 2 guy. i request to TECH mahindra team please take action for this kind of activity. speciallly noida nsez for bpu process.

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Dislikes

they force to over time and not given any extra salary for that time. i m had been very frustated after joining there thats why i quit my job in just 6 months. 1 more thiung there senior employee full of politics mind so please dont trust any one .keep your work only dont share you future goal and you next steps.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Nov 2024

1.0
 for  Salary and Benefits

Likes

Company culture is good but work life balance not good the work is very worst you can only technical support or technical roles it's good but non it employs work is not good 2days weekend is good

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Dislikes

Salary, timings, appraisal

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 26 Nov 2024

3.0
 for  Salary and Benefits

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

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Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 15 Oct 2024

1.0
 for  Salary and Benefits

Likes

Nothing TRUE hell

Dislikes

Everything no professionalism no appraisal no salary satisfaction no job security as they pick you without on paper and now you cannot go back to the previous role and giving 200 percent still its not enough

read more
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Tech Mahindra Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Tech Mahindra?
Customer Service Manager salary at Tech Mahindra in India ranges between ₹2.1 Lakhs to ₹7.0 Lakhs for experience between 1 years to 14 years. According to our estimates it is 19% less than the average Customer Service Manager Salary in India. Salary estimates are based on 25 latest salaries received from various employees of Tech Mahindra India.
How does the salary of a Customer Service Manager at Tech Mahindra India compare with the average salary range for this job?
The average salary of a Customer Service Manager at Tech Mahindra is 19% less than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Manager at Tech Mahindra?
Customer Management, Operations Management, Customer Retention and Customer Service Management are some of the popular skills required to work as a Customer Service Manager at Tech Mahindra India.
Which similar companies are paying more than Tech Mahindra to a Customer Service Manager in India?
  • HCLTech Customer Service Manager Salary - ₹7.8 Lakhs to ₹27.8 Lakhs per year
  • Infosys Customer Service Manager Salary - ₹5.0 Lakhs to ₹22.0 Lakhs per year
  • Cognizant Customer Service Manager Salary - ₹5.5 Lakhs to ₹15.1 Lakhs per year
  • Mercedes-Benz Research and Development India Customer Service Manager Salary - ₹6.4 Lakhs to ₹15.0 Lakhs per year
  • IBM Customer Service Manager Salary - ₹2.0 Lakhs to ₹18.0 Lakhs per year
What is the salary of a Customer Service Manager in companies similar to Tech Mahindra in India?
  • TCS Customer Service Manager Salary - ₹3.0 Lakhs to ₹13.4 Lakhs per year
  • Capgemini Customer Service Manager Salary - ₹3.8 Lakhs to ₹9.5 Lakhs per year
  • HCL Infosystems Customer Service Manager Salary - ₹2.1 Lakhs to ₹8.0 Lakhs per year
  • Accenture Customer Service Manager Salary - ₹1.8 Lakhs to ₹9.6 Lakhs per year
  • Genpact Customer Service Manager Salary - ₹3.5 Lakhs to ₹7.0 Lakhs per year
What is the estimated take home salary of a Customer Service Manager at Tech Mahindra in India?
The estimated take-home salary of a Customer Service Manager at Tech Mahindra ranges between ₹35,167 per month to ₹36,404 per month in India. The take-home salary calculation is based on the average Tech Mahindra Customer Service Manager salary in India which ranges between ₹2.1 Lakhs to ₹7.0 Lakhs per year for employees with experience between 1 years to 14 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Manager at Tech Mahindra?
According to AmbitionBox, 60% of the Tech Mahindra Customer Service Managers reported a notice period of 1 Month, 33% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 15 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Tech Mahindra Customer Service Manager salary in India ranges between ₹2.1 Lakhs to ₹7 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 25 Tech Mahindra latest salaries received from various employees of Tech Mahindra.