Infosys Customer Service Manager Salaries by 3 Employees (Updated 2025)

5 - 13 years exp.

₹6.4 Lakhs - ₹18.3 Lakhs

Low Confidence

Salary of majority employees

Fixed (85%)

₹12.2 Lakhs

Variable (15%)

₹2.1 Lakhs

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140% more than the average Customer Service Manager Salary in IT Services & Consulting Companies for 5 - 13 years of experience

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Last Updated: 1 Mar 2025

Companies similar to Infosys for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Manager Salary 4 - 21 years exp. (21 salaries)	Unlock ₹2.9 L/yr - ₹12.6 L/yr 47% less
Wipro Customer Service Manager Salary 1 - 5 years exp. (4 salaries)	Unlock ₹1.6 L/yr - ₹6.3 L/yr 67% less	1 job opening
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HCLTech Customer Service Manager Salary 9 - 15 years exp. (4 salaries)	Unlock ₹7.6 L/yr - ₹20.2 L/yr 17% less
Tech Mahindra Customer Service Manager Salary 1 - 14 years exp. (25 salaries)	Unlock ₹2.1 L/yr - ₹7 L/yr 68% less
Cognizant Customer Service Manager Salary 5 - 9 years exp. (5 salaries)	Unlock ₹5.5 L/yr - ₹17 L/yr 31% less
Accenture Customer Service Manager Salary 0 - 14 years exp. (27 salaries)	Unlock ₹1.8 L/yr - ₹9.6 L/yr 66% less
Capgemini Customer Service Manager Salary 2 - 5 years exp. (5 salaries)	Unlock ₹3.8 L/yr - ₹9.5 L/yr 56% less	1 job opening
IBM Customer Service Manager Salary 1 - 17 years exp. (5 salaries)	Unlock ₹2 L/yr - ₹18 L/yr 31% less
Genpact Customer Service Manager Salary 9 - 15 years exp. (5 salaries)	Unlock ₹3.5 L/yr - ₹13 L/yr 43% less
Dell EMC Customer Service Manager Salary 5 - 6 years exp. (4 salaries)	Unlock ₹3 L/yr - ₹40 L/yr 20% more
Atos Customer Service Manager Salary 15 - 18 years exp. (4 salaries)	Unlock ₹14.9 L/yr - ₹17 L/yr 8% more
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NielsenIQ Customer Service Manager Salary 3 - 12 years exp. (4 salaries)	Unlock ₹14.8 L/yr - ₹17 L/yr 11% more
HCL Infosystems Customer Service Manager Salary 1 - 12 years exp. (3 salaries)	Unlock ₹2.1 L/yr - ₹8 L/yr 64% less
NTT DATA, Inc. Customer Service Manager Salary 1 - 10 years exp. (3 salaries)	Unlock ₹3 L/yr - ₹11 L/yr 42% less

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Service Manager salary at Infosys ranges between ₹6.4 Lakhs to ₹18.3 Lakhs per year for employees with experience between 5 years to 13 years. Salary estimates are based on 3 latest salaries received from various employees of Infosys.

Experience wise Infosys Customer Service Manager salaries

Last Updated: 1 Mar 2025

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	Unlock ₹5.7 L/yr - ₹7.3 L/yr
12 years (AmbitionBox Estimate)	Unlock ₹16.5 L/yr - ₹21 L/yr
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13 years (AmbitionBox Estimate)	Unlock ₹16.5 L/yr - ₹21 L/yr

Similar Designation salaries in Infosys

Customer Service Associate Salary

(AmbitionBox Estimate)

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₹4.6 L/yr - ₹5.9 L/yr

Customer Service Executive Salary

(25 salaries)

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₹1.75 L/yr - ₹4.5 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

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₹3.6 L/yr - ₹4.6 L/yr

Customer Service Representative Salary

(5 salaries)

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₹2 L/yr - ₹3 L/yr

Customer Care Executive Salary

(17 salaries)

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₹1 L/yr - ₹5.22 L/yr

Customer Support Associate Salary

(4 salaries)

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₹2.7 L/yr - ₹5.6 L/yr

Branch Manager Salary

(4 salaries)

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₹5.2 L/yr - ₹19.19 L/yr

Service Engineer Salary

(36 salaries)

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₹3 L/yr - ₹12.11 L/yr

Customer Support Executive Salary

(20 salaries)

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₹1.85 L/yr - ₹5.75 L/yr

Relationship Manager Salary

(4 salaries)

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₹4 L/yr - ₹15 L/yr

Top skills at Infosys for Customer Service Manager

ITSM Customer Service Management CSM CMDB

Salary related reviews for Infosys

1.0

Rated by 1 employees for salary & benefits

Senior Associate in Hyderabad / Secunderabad

Full Time

Data Science & Analytics Department

5.0

• posted on 13 Sep 2024

3.0

for Salary and Benefits

Likes

It is really a good company where it gives importance to both work and family, there is a lot of scope in improving our knowledge and connections.

Skill development - Excellent

+4 more

Dislikes

The challenges are career growth, salary perks and promotions will be delay.

Promotions - Poor

Team Lead in Bhubaneswar

Full Time

Engineering - Software & QA Department

2.0

• posted on 03 Apr 2024

1.0

for Salary and Benefits

Likes

Job Security little bit better compare other software companies. Team members are good if you forgot about management

Dislikes

...ally not in the hand of Inforsys of any other service base company like infosys. Forget about good salary hike . Here managers are much more greed to go onside , so as a junior your oppertunity will come latter , thats happen with me , though i got US visa but management not send me \, but my manager got visa after me and he went.

Salary - Bad

+3 more

Team Lead in Mysuru / Mysore

Full Time

Human Resources Department

4.0

• posted on 17 Sep 2023

2.0

for Salary and Benefits

Likes

This is the best IT company for Beginners not for experienced employees, thisis the best platform for freshers who are all in the learning phase.

Job security - Good

+1 more

Dislikes

Salary wise is very very bad in Infosys, we are working since 2016, but we are not getting good salary and performance bonus as well but some of the external hirings employees will get good salary compared to old employees Eg. JL3 external hires, they are getting good salary compared to JL4

Salary - Poor

+1 more

Team Lead in Bangalore / Bengaluru

Full Time

Retail Department

1.0

• posted on 29 Jun 2022

1.0

for Salary and Benefits

Likes

Good work life balance and good team co-ordination with few good managers

Job security - Excellent

+2 more

Dislikes

...ities are very less and mapping to such project will not happen to most of them. Main concern would be salary and incentives which is very low in market.

Salary - Bad

+3 more

Process Associate in Pune

Full Time

Finance & Accounting Department

5.0

• posted on 01 Jan 2019

3.0

for Salary and Benefits

Likes

It was wonderful to work with Infosys got so many things learn, had good team support and career development programs which helped me to improve my skills.

Skill development - Excellent

+5 more

Dislikes

Salary ☺️ as I joined as fresher I didn't get the good package of salary even after 2 years were my work was appropriated multiple times but while appraisal they won't notice such thinks may be this was reason there was less hike in my salary, which made me unsatisfied.

see more salary related reviews

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zestyrose

works at

Infosys

Tips for getting interview call in naukri

I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤

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Infosys Customer Service Manager Salary FAQs

What is the notice period for Customer Service Manager at Infosys?

According to AmbitionBox, 100% of the Infosys Customer Service Managers reported a notice period of 3 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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Infosys Customer Service Manager Salaries

Infosys Customer Service Manager salary in India ranges between ₹6.4 Lakhs to ₹18.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Infosys latest salaries received from various employees of Infosys.