Infosys Customer Service Associate Salaries by 5 Employees (Updated 2025)

2 - 13 years exp.

₹2.5 Lakhs - ₹8.5 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

88% more than the average Customer Service Associate Salary in IT Services & Consulting Companies for 2 - 13 years of experience

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Last Updated: 2 Apr 2025

Companies similar to Infosys for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4.1k salaries)	₹1 L/yr - ₹5 L/yr 49% less	2 job openings
Accenture Customer Service Associate Salary 0 - 8 years exp. (1.6k salaries)	₹0.9 L/yr - ₹7.8 L/yr 16% less	15 job openings
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Wipro Customer Service Associate Salary 0 - 5 years exp. (327 salaries)	₹1.2 L/yr - ₹4.3 L/yr 50% less
TCS Customer Service Associate Salary 0 - 8 years exp. (203 salaries)	₹1.5 L/yr - ₹6.5 L/yr 40% less
Genpact Customer Service Associate Salary 0 - 7 years exp. (94 salaries)	₹1.5 L/yr - ₹4.7 L/yr 37% less	9 job openings
HCLTech Customer Service Associate Salary 0 - 3 years exp. (47 salaries)	₹1.4 L/yr - ₹5 L/yr 50% less
NielsenIQ Customer Service Associate Salary 1 - 4 years exp. (30 salaries)	₹6.5 L/yr - ₹9.5 L/yr 51% more
Cognizant Customer Service Associate Salary 0 - 4 years exp. (22 salaries)	₹2 L/yr - ₹5 L/yr 44% less
NTT Data Customer Service Associate Salary 1 - 7 years exp. (20 salaries)	₹2 L/yr - ₹4.5 L/yr 33% less
Capgemini Customer Service Associate Salary 0 - 4 years exp. (19 salaries)	₹2 L/yr - ₹4.1 L/yr 49% less
NTT DATA, Inc. Customer Service Associate Salary 0 - 6 years exp. (9 salaries)	₹2.8 L/yr - ₹5.1 L/yr 31% less
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DXC Technology Customer Service Associate Salary 0 - 8 years exp. (8 salaries)	₹2 L/yr - ₹4.5 L/yr 40% less
LTIMindtree Customer Service Associate Salary 0 - 4 years exp. (8 salaries)	₹2.4 L/yr - ₹6.1 L/yr 21% less
IBM Customer Service Associate Salary 1 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹4 L/yr 49% less
HCL Group Customer Service Associate Salary 0 - 2 years exp. (6 salaries)	₹1.8 L/yr - ₹3.6 L/yr 56% less
Dell EMC Customer Service Associate Salary 0 - 1 year exp. (5 salaries)	₹2 L/yr - ₹2.8 L/yr 58% less
Koch Business Solutions Customer Service Associate Salary 2 - 5 years exp. (5 salaries)	₹3.5 L/yr - ₹6.2 L/yr 9% less
HCL Infosystems Customer Service Associate Salary 15 - 19 years exp. (4 salaries)	₹11.2 L/yr - ₹13 L/yr 118% more
Tata Group Customer Service Associate Salary 0 - 7 years exp. (4 salaries)	₹2.8 L/yr - ₹5 L/yr 37% less
Concentrix Catalyst Customer Service Associate Salary 1 - 2 years exp. (3 salaries)	₹2 L/yr - ₹2.5 L/yr 61% less

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Customer Service Associate salary at Infosys ranges between ₹2.5 Lakhs to ₹8.5 Lakhs per year for employees with experience between 2 years to 13 years. Salary estimates are based on 5 latest salaries received from various employees of Infosys.

Experience wise Infosys Customer Service Associate salaries

Last Updated: 2 Apr 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
3 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
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4 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.7 L/yr
5 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.3 L/yr
6 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹5.8 L/yr
7 years (AmbitionBox Estimate)	₹5 L/yr - ₹6.4 L/yr
8 years (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr
9 years (AmbitionBox Estimate)	₹5.9 L/yr - ₹7.5 L/yr
10 years (AmbitionBox Estimate)	₹6.3 L/yr - ₹8.1 L/yr
11 years (AmbitionBox Estimate)	₹6.7 L/yr - ₹8.6 L/yr
12 years (AmbitionBox Estimate)	₹7.2 L/yr - ₹9.2 L/yr
13 years (AmbitionBox Estimate)	₹7.6 L/yr - ₹9.7 L/yr

View all

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Customer Service Manager Salary

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Customer Service Representative Salary

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Customer Care Executive Salary

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Senior Associate Salary

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Customer Support Executive Salary

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Process Associate Salary

(341 salaries)

₹1.25 L/yr - ₹7.05 L/yr

Senior Customer Service Executive Salary

(12 salaries)

₹2.6 L/yr - ₹6.5 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Salary related reviews for Infosys

5.0

Rated by 1 employees for salary & benefits

Senior Associate in Hyderabad / Secunderabad

Full Time

Data Science & Analytics Department

5.0

• posted on 13 Sep 2024

3.0

for Salary and Benefits

Likes

It is really a good company where it gives importance to both work and family, there is a lot of scope in improving our knowledge and connections.

Skill development - Excellent

+4 more

Dislikes

The challenges are career growth, salary perks and promotions will be delay.

Promotions - Poor

Team Lead in Bhubaneswar

Full Time

Engineering - Software & QA Department

2.0

• posted on 03 Apr 2024

1.0

for Salary and Benefits

Likes

Job Security little bit better compare other software companies. Team members are good if you forgot about management

Dislikes

...ally not in the hand of Inforsys of any other service base company like infosys. Forget about good salary hike . Here managers are much more greed to go onside , so as a junior your oppertunity will come latter , thats happen with me , though i got US visa but management not send me \, but my manager got visa after me and he went.

Salary - Bad

+3 more

Team Lead in Mysuru / Mysore

Full Time

Human Resources Department

4.0

• posted on 17 Sep 2023

2.0

for Salary and Benefits

Likes

This is the best IT company for Beginners not for experienced employees, thisis the best platform for freshers who are all in the learning phase.

Job security - Good

+1 more

Dislikes

Salary wise is very very bad in Infosys, we are working since 2016, but we are not getting good salary and performance bonus as well but some of the external hirings employees will get good salary compared to old employees Eg. JL3 external hires, they are getting good salary compared to JL4

Salary - Poor

+1 more

Team Lead in Bangalore / Bengaluru

Full Time

Retail Department

1.0

• posted on 29 Jun 2022

1.0

for Salary and Benefits

Likes

Good work life balance and good team co-ordination with few good managers

Job security - Excellent

+2 more

Dislikes

...ities are very less and mapping to such project will not happen to most of them. Main concern would be salary and incentives which is very low in market.

Salary - Bad

+3 more

Process Associate in Pune

Full Time

Finance & Accounting Department

5.0

• posted on 01 Jan 2019

3.0

for Salary and Benefits

Likes

It was wonderful to work with Infosys got so many things learn, had good team support and career development programs which helped me to improve my skills.

Skill development - Excellent

+5 more

Dislikes

Salary ☺️ as I joined as fresher I didn't get the good package of salary even after 2 years were my work was appropriated multiple times but while appraisal they won't notice such thinks may be this was reason there was less hike in my salary, which made me unsatisfied.

see more salary related reviews

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What people are saying about Infosys

View All

I have been working in the same company for more than 3 years with no hike. Got hike this year in single digit which is again frustrating. Earning 9.5lpa with 7.5years of experience chandigarh feels too low. Work is only of Manual Testing tied with the role of BA. Planning to move towards python automation but need to work from home due to family conditions. Please suggest are there any companies offering wfh with good salary hike and how can I increase my chance to get hike more than 80% if I m planning to switch within this year?

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Infosys Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Infosys ?

The average salary of a Customer Service Associate at Infosys in India typically ranges from ₹2.5 Lakhs to ₹8.5 Lakhs per year, depending on experience (from 2 years to 13 years).

The top 10% of Customer Service Associate at Infosys earn more than ₹20.0 Lakhs per year, and the top 1% earn over ₹20.0 Lakhs per year. Customer Service Associate Salaries at Infosys can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Infosys employees in India.

What is the estimated take home salary of a Customer Service Associate at Infosys in India?

The estimated take-home salary of a Customer Service Associate at Infosys in India typically ranges from ₹41,985 to ₹43,120 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹8.5 Lakhs per year for employees with experience ranging from 2 years to 13 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Infosys. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Infosys for Customer Service Associate in India?

HCL Infosystems	₹11.2 Lakhs to ₹13.0 Lakhs per year
NielsenIQ	₹6.5 Lakhs to ₹9.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Infosys, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to Infosys in India?

The salary of a Customer Service Associate at companies similar to Infosys in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Koch Business Solutions	₹3.5 Lakhs to ₹6.2 Lakhs per year
Accenture	₹0.9 Lakhs to ₹7.8 Lakhs per year
UST	₹4.0 Lakhs to ₹5.0 Lakhs per year
LTIMindtree	₹2.4 Lakhs to ₹6.1 Lakhs per year
NTT DATA, Inc.	₹2.8 Lakhs to ₹5.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at Infosys in India?

The salary growth for a Customer Service Associate at Infosys depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Infosys:

Experience	Average Salary Range
2 years	₹2.8 Lakhs to ₹3.6 Lakhs per year
3 years	₹3.3 Lakhs to ₹4.2 Lakhs per year
4 years	₹3.7 Lakhs to ₹4.7 Lakhs per year
5 years	₹4.1 Lakhs to ₹5.3 Lakhs per year

and so on.

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Infosys Customer Service Associate Salaries

Infosys Customer Service Associate salary in India ranges between ₹2.5 Lakhs to ₹8.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Infosys latest salaries received from various employees of Infosys.